The Old Mill at Barnacre - Cosy cottage with private hot tub & pool access

Very well equipped and comfortable. Housekeeping Staff were really helpful with advice.

Nothing

Wonderful facilities. Comfortable beds. Nice clean bathrooms. Great range of kitchen utensils. Very convenient that it has washing machine, dryer and dishwasher. Handy to have a hair dryer and great that there are plenty of towels if needed.

This is our 2nd stay here. We absolutely loved having the use of the pool, such a joy with my grandchildren. The cottages are clean and very comfortable. Lovely welcome gifts and great communication throughout booking to our stay.

Nothing at all. All was great.

The cottage itself is spacious and nicely set up. Has "everything" inside that you need. Hot tub was nice.

Cottage: - beds are horrible, super hard and makes noises with the slightest movement. - although it smelled lovely when we came in, and looked clean on first sight, we found multiple cigarettes inside (bedroom) and outside. Also a lot of dirt on the floor, like it hadn't been hoovered. - couldn't find plates, we finally found them in a very full dishwasher. Communication/Facilities: - the main reason I wouldn't stay again is because of the very poor communication. As soon as I booked, I messaged to enquire about a baby cot, our dog to come and the swimming pool (all mentioned in the description). All I got back was a standard message, that didn't cover the answers to my questions, nor the booking link to the pool. I chased it up and days later I got the answer "booking link to pool is in first message". It wasn't and again it didnt answer any of my other questions. When I finally got the booking link, there was 0 availability to use the pool during our stay. Since this was the main reason we booked this accommodation, it seemed pointless going. I sent more messages, again with 0 response. Owner however could message when it was regarding money, as dog fee for 1 night was £25 which he only let us know days prior to our arrival. Overall nice cottage but absolutely not worth the money and shame it's so poorly run.