Garner Hotel Vienna by IHG

This is a great budget hotel a short walking distance from Vienna central train station.

Ordinarily this would not be a problem but we were there in the middle of a heat wave and the rooms have no AC. It was very uncomfortable sleeping.

The staff changed 2-3 times while I stayed for 2 nights, but all of them were very kind, knew the town well and were willing to help with their best service. I had an accident that led to an eye infection during the evening before the checkout on a weekend, and my next destination was a rural region, and the receptionist was able to find the pharmacy that was open, and was also readily able to call a taxi that could find the hospital for proper treatment - THANK YOU.

All met my expectations.

Super clean rooms, we had two rooms, spacious, quiet side of the courtyard. Breakfast - outstanding for 3star hotel, great choice, all the refills constantly going. Special thank you to Angelo and Muslija (receptionists), Angelo - a young lad very helpful and polite, credit to this guy! blond lady working on the 1st off July too. Just excellent receptionists. Location just amazing, across the train station.

Owners - the first impression walking hallways - oh needs a lick of paint on the walls, really does. We thought - oh my… where we got ourselves in, but then pleasant surprise in the rooms. Our view was just another wall, but we don’t complain because it was 42C outside and the shade from the courtyard created coolness. Another thing, no AC in the rooms but only a small fan, which did the job but AC would have been nice.

The location was very easy to get to. Extremely convenient and the room space is good. The room was clean.

The wifi did not work throughout the stay. When mentioned the receptionist thanked me for telling her but proceeded to do nothing about it. The rooms are definately not sound proof, we could hear our neighbours. The whole room shakes when a door in the corridor closes. The corridor shows that the hotel needa renovation.