Doubletree By Hilton Hull
Top rated by guests





8.5Excellent
(1,984 Ratings)
"staff brilliant, room clean and well maintained. breakfast delicious!!"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Doubletree By Hilton Hull is located in the center of Hull, on Ferensway. The hotel is just a 2-minute walk from St Stephens Shopping Center, and is opposite the Hull Truck Theater. Guests can enjoy the on-site bar, and free WiFi.
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Laundry services
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Safe
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.5Excellent
(1,984 Ratings)
"staff brilliant, room clean and well maintained. breakfast delicious!!"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
Excellent hotel and friendly staff. Room was well equipped and comfortable.
Very very minor observation was that the toilet inside was stained at the back.
10.0 / 10.0
staff brilliant, room clean and well maintained. breakfast delicious!!
10.0 / 10.0
Airy and spacious. Clean feel.
8.0 / 10.0
Clean, friendly, spacious and secure parking.
Couldn’t find Sky News on the room TV but I’m just being fussy.
1.0 / 10.0
The restaurant, they forgot our order and had us sat waiting for an hour and half, also came to ask if we wanted more drinks we said yes they never brought them, so we asked again then they came, then they tried charging for the extra drinks we never received, really poor and ruined our valentines meal will not be returning
10.0 / 10.0
Staff were friendly and helpful, everywhere was clean, location was convenient, very affordable, good food and great facilities around the hotel
nothing, everything exceeded our expectations
10.0 / 10.0
Reception Staff excellent and very helpful. Room 1st Class. Breakfast very good. Bed very Good
My only faultt was, Chelsea fc were staying and had to wait for room to be ready, i think this should have been conveyed that this was going to happen. the situation though handled very well by staff, who were under a lot of pressure because of this.
8.0 / 10.0
Stayed here multiple times before staff are always polite and the rooms are always spotless!
Again the parking at the hotel is quite extortionate - I have parked cheaper in London for 48 hours! Management really need to look in to having some form of discount applied for people staying at the hotel with regards to parking.
6.0 / 10.0
Modern
A bit soulless.
9.0 / 10.0
Staff where polite and friendly at check in and check out desk the room was tidy and well decorated
The TV stand in our room 507 was facing the wrong way so the drawers were not usable which would have been handy and the screws on show werent nice to look at not sure how this had happened??
9.0 / 10.0
Clean a d tidy very handy for station.
10.0 / 10.0
Love love love it here. It’s got everything I need and I always have a lovely stay. I love the gym and the sky bar and the rooms. The mattresses are so comfy
Nothing it’s great
7.0 / 10.0
Accessible
All good
5.0 / 10.0
The location was great and welcome cookie was a nice touch.
The bed was like sleeping on a board. The mattress definitely needs changing in the room we were in. Both myself and my wife had back pain caused from pressure and barely slept all night because of it.
We did pre pay for breakfast but when we went to the counter to be booked in for it, staff said we weren’t shown down on her list and I had to produce my booking on my phone which showed breakfast included. This was embarrassing for me and delayed others waiting to sit.
5.0 / 10.0
The fact tht i got stopped to pay for breakfast when I already paid for 2 nights. She was so rude an its HULL BY THE WAY the hilton is not what it used to be you try and ride a new flame of old people's status
10.0 / 10.0
Lovly hotel lovly clean
7.0 / 10.0
Staff was friendly
The in-room safe did not work, and despite repeated requests to the reception staff, it was never fixed.
10.0 / 10.0
Stayed for a 50th birthday party the hotel was Lovely and clean friendly staff, comfortable beds! And the food was excellent
Nothing
8.0 / 10.0
The Staff are incredibly welcoming & helpful, nothing is too much trouble, treats brought for my dog, bowl of water etc. The serving staff at the restaurant were lovely too & the reception team.
The drunken people forgetting their room number & knocking on everyone's door at 3am to be let in!!
10.0 / 10.0
Great
Everything brill
10.0 / 10.0
Close to city centre. Very clean throughout. Friendly staff
7.0 / 10.0
Quiet clean room in the centre of the city
Unsolicited advertising about its Steakhouse to vegans and vegetarian, so Discusted 🤢
10.0 / 10.0
We have stayed here many times.Hotel is excellent value for money. Large and well equipped rooms with a lovely bathroom.
Standards of cleanliness and housekeeping are exceptional.
N/A
10.0 / 10.0
The staff really nice, rooms lovely. Excellent location very close to City centre. Our son in law used the car park which is very secure and reasonably priced
We requested rooms close to each other but our son and son in law were 3 floors up. I'm puzzled by this because our room was a connecting room.
6.0 / 10.0
Location is the only positive aspect of the hotel what I found from my visit.
When we checked in at 7:30pm we were issued with a room which wasn’t ready when we unlocked the room the bathroom was dirty and the bed was in a mess so we got out of the room and went to reception back again and soon got issued a new room and a free voucher for a drink at the bar. After long day I wasn’t expecting such issue. The shower had no body shop despite the room was ready sure it was checked by housekeeping as if was late didn’t ask for it used mg own bath gel as I had little bit left the next day it wasn’t filled either and the shampoo run out and I didn’t bother to ask as the basic of housekeeping was lacking big time as my rubbish bin wasn’t cleaned either when o got back from my day out .
The lobby is so close to bar and if was quite loud to have a relax seat down and enjoy drink . Though the bar wasn’t pleasant either.
Not to start with the £6.40 per bottle still water charge by hotel as for the corporate ESG target goals they have stopped putting water bottles and now charging that sum for a little of still water. I know the Harrogate water bottles don’t cost much and the parking is definitely the most expensive while the 24 hours for £4 is just next to it.
10.0 / 10.0
The room was lovely, clean and comfortable. The staff were all so friendly and polite. My little boy loved the big comfy bed, and was chatting away to the staff at breakfast. They were very friendly and brought him pancakes.
The view wasn’t great. Just looking out on the roof and car park but didn’t have a negative impact on my stay.
9.0 / 10.0
Location fantastic, breakfast very nice, beautiful clean modern room. Well done, looking forward to staying again 😀
N/A
8.0 / 10.0
Clean
Expensive
8.0 / 10.0
Good location. Easy parking.
A little busy with an event happening that day
7.0 / 10.0
Rooms are lovely and spacious.
Very cold
9.0 / 10.0
Nice and clean
There wasn’t water bottles in room or available at bar
9.0 / 10.0
comfortable quiet room, clean, good experience at check-in, very good breakfast
nothing
9.0 / 10.0
The staff was beyond fantastic, probably the most helpful , attentive and professional staff we have experienced. This was everyone from the front of house to evening bar & dinning,breakfast waiting staff through to the house keeping. Nothing was to much trouble.
The hotel is very modern , clean and comfortable.
large free safe to use .
Luxury bathroom shampoo conditioner etc .
Thank you for such a lovely stay . Just a shame it wasn't for longer !
Meal on evening of the stay and breakfast was enjoyable, tasty and plentiful.
Minor niggles were... Lift signage very small and bronze letters onto dark background . Positioned so that you walked past the door to the lift. We were unfortunately not the only guests to experience this problem .
No main light in the room only bedside lights.
Light not bright in the bathroom. Even though the fabulous mirror has a light surrounding it.
Could do with a coat hook as you enter for hanging outdoor wet coats . Not ideal for back of the bathroom door to encourage a slip hazard.
Car park quite a walk for disabled guests, unfortunately I understand this can't be changed but maybe guests could be made aware of this problem when booking.
10.0 / 10.0
Locating/ clean
N/a
10.0 / 10.0
The property has a very relaxing atmosphere and all staff couldn’t do enough for you would definitely stay there again and would recommend it
8.0 / 10.0
Modern,clean, great breakfast,comfy bed
Reception staff either knew or need training- asked questions- unsure of basic answers about hotel and policies.
Attended boxing event with friends- one of staff taking orders at the tables was DAM-RIGHT RUDE with myself and my guests- had to speak with manager- her attitude was APPALLING !!!
I explained to her that I have MOBILITY ISSUES and requested assistance- she refused over and over again- had to wait 35 minutes to get a single drink when people on tables around me were being served easily ???
Myself and my friends had been very polite and patient with her throughout the evening, but her attitude was certainly VERY UNPROFESSIONAL TO SAY THE LEAST !
She spoilt a great evening with friends- even one of the promoters had same issue !!!
7.0 / 10.0
Location
Price - over priced compared to completion in the area
9.0 / 10.0
Secure parking
Modern hotel
Polite staff
Clean rooms
10.0 / 10.0
Exceptional hotel, my second year staying here, just a great hotel.
10.0 / 10.0
Even though the hotel is central and on the main road , I felt there was very little street noise. Very clean , nice size rooms , decent size TV. Hot cookies on check in , nice touch. Reception text message checking all is ok , again nice touch. Breakfast outstanding 👌 . Staff very helpful overall best place I've stayed in a while. Until next time !
Nothing , all was lovely.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Doubletree By Hilton Hull. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Doubletree By Hilton Hull pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Doubletree By Hilton Hull?
We found 27 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.
