The Waverley Guest House
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5.2
(2,839 Ratings)
"The Property is in Good Condition and Clean"
Verified guestDon't miss out! Price and availability may change
Well priced for this locationPriced under area average
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Enhanced cleaningExtra health and hygiene measures to ensure your safety
The Waverley Guest House offers accommodations with free WiFi in Inverness, attractively located a 3-minute walk from Inverness Castle and a 16-minute walk from Caledonian Canal. The property is around 1.
Free WiFi/internet
Non-smoking
Heating
WiFi/Internet
Family friendly
Key access
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Most favorited
5.2
(2,839 Ratings)
"The Property is in Good Condition and Clean"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
1.0 / 10.0
The room was filthy .no matress or pillow protector .the beds had never been pulled out and hoovered .one radiator was completely covered by bed, leaving room freezing cold .no bathroom heater .stained matress ,I would have left the first night, but i had to arrange transport .the second night, I was woken by bed bugs .omg I have never seen one before I was mortified. The horrible woman was unapproachable and very unwelcoming, and the other woman made excuses for her .saying she's ok when you get to know her .????? .im on holiday .breakfast poor.
Everything .the dirty smell on entering. And the itching feeling of dirt.
5.0 / 10.0
Good price
Clean bed linen, but seems dirty due to previous customers stains that couldn't be removed. Noisy music with hard bass coming from the street or a nearby place till 11p.m (Friday).
4.0 / 10.0
Its in a very good location regarding most of amenities are there
Wasn’t as expected and wasn’t clean when we first came but they had this lovely lady called Anjy(i dont know the exact spelling) she cleaned the toilet
But the sink it has no hot water and our trip is in January and its cold and the soap was empty
Bed has insect because me and my friends enjoyed got stung by it and skin got flared but we couldn’t see it and this night was rough
Towels were not clean as it has stain in it they need to be replaced
8.0 / 10.0
The host was extremely friendly and helpful, he made us feel very welcome, and the location was great.
1.0 / 10.0
The breakfast was not bad. For someone very hungry. But clean rooms will determine what you will eat
I found bug in the room. The bathroom was too dirty and it smells. Water was not functioning well in another bathroom. This is not fair. The staff kept leaving the reception to go for a fag. One of the Staff(a lady was too rude). The guy was very helpful.
7.0 / 10.0
Location was good, breakfast was fair enough and I'd say the front desk in the morning was kind
The carpet was dirty, one part of the blanket had a blood mark, the wall looks with drops of something and the toilet area was dirty, the door had a fixing with a whole so it made me feel insecure and the wall inside had a yellow unprofessional filing the looks horrible the rest was ok, I went and show the pictures to the front desk but she was eating and she looks indifferent 😐
5.0 / 10.0
I liked the price of a deluxe double room with private bathroom. It was very central and close to the bus station.At the very reasonable price, I expected a right dive, but my room was actually a really good size with a new carpet and looked to be of a more exceptional state than expected, however upon closer examination discovered there was a lot to be improved on.
I arrived late at night after a long trip being stuck in traffic in very snowy treacherous conditions unable to continue my journey that night.
It was a welcome beacon of warmth and comfort. My room was warm and cosy throughout my visit.
The gentleman on reception was very helpful and kept in contact with me whilst I was arriving on the delayed bus.
It looks like it is under refurbishment and has been a very run down hotel in the process of trying to better itself. The bathroom sink taps were loose, the fittings and fixtures were of mixed quality and cleanliness, the water wasn't hot, the cushion on the bed was stained, the duvet cover had dirty marks on it and the towel was ripped.
The corridor to my room was run down with old carpet and the breakfast area was freezing.
I had read lots of bad reviews and was particularly put off by review of there being bed bugs. Thankfully I did not experience this. Phew! I did sleep on top of the covers fully clothed...just in case. Shame as the bed was comfy.
10.0 / 10.0
The Property is in Good Condition and Clean
Nothing Everything is Absolutely Amazing
1.0 / 10.0
Nothing
Dirty bathrooms,noise,radiator broken,unpleasant staff except for 1
5.0 / 10.0
Breakfast finished at 9 30 ,10am would have perfect. Comfortable bed.lovely and warm.shared bathroom, no soap,other guests items on the floor and in shower,
No curtains on window,could see into room no privacy. No table lamp,had to move kettle plug, cable to short,wardrobe a string opened and closed the wardrobe, so much noise through the night,with other guests not being quiet ,with doors banging, didn't sleep well .
10.0 / 10.0
Everything
Nothing
7.0 / 10.0
Good staff very helpful
1.0 / 10.0
Location
Room was horrible, holes in the wall, loose wires. We did get moved but even that room had broken curtain pole and bed. The receptionist openly said the hotel is horrible and even he was conned as he moved up for a job there.
2.0 / 10.0
Nada
Cama llena de chinches
8.0 / 10.0
Location
Very noisy on a Saturday night
5.0 / 10.0
Bed was comfortable, certainly no swan towels on the bed
Shower was falling apart, heater was falling of the wall, curtains were falling of rail, battery cover missing on remote, dirty bed sheet and pillow cases looked more yellow than white, no look on bathroom door and had been taken out of frame.
1.0 / 10.0
No clean enough
No clean enough
2.0 / 10.0
the room had not heating and made it difficult or impossible to sleep
bloody freezing cold room
1.0 / 10.0
Nothing
The door was so dirty, it looked like checked out and when l checked in everything was upside down and l showed the guy at the reception nothing happened
1.0 / 10.0
Location
The room was filthy, tv and internet didn’t work. There were bed bugs in the double bed. I’ve emailed twice to explain all of this and I haven’t had a reply
1.0 / 10.0
Not applicable
In disrepair. Found several bedbugs in both beds and in walls. No hot water in bathroom sink. Tried to contact management about bugs but not able to reach them. Now having to sleep in our car and use a laundromat to wash everything.
1.0 / 10.0
The bed was okay but the room was very cold with no working heating. Accessible bus routes and at the heart of Inverness. Staff were really nice.
I barely slept for any of my nightshift despite using the earplugs provided - I was not warned of works going on the hotel, there was a lot of slamming doors that kept me awake during the day and I really struggled when it came to working nights. It was incredibly noisey and an awful experience. The room was freezing cold and the bathroom was very mouldy to the point that I didn’t even want to shower. The curtains were nailed to the wall so you couldn’t even close them properly.
6.0 / 10.0
Location, comfort of bed, warm room
Breakfast was awful, lady member of staff miserable. No toilet roll no remote control. Shower door didn't close and water was lukewarm
1.0 / 10.0
Unfortunately this accommodation had bed bugs. I showed them to the guy from the accommodation and he did not react surprised at all. He insured me I would get my money back, but until now my money has not been returned. And then booking.com is not doing anything at all to help me get my money back. It looks like they rather earn money than help the people who book through their platform.
In the end I paid 79 pounds for a room that was not ready for the use that I booked it for and it looks like I lost my money.
5.0 / 10.0
The town centre location, although parking was a nightmare. But after the nightmare of Thornbush, it was good to find somewhere else to stay.
In our opinion, the room was not ready to be booked out. There was no number on the door, there were no handles on the internal doors, the tv didn't have a remote control (which meant you couldn't use it), and there was holes in the wall. Also, the room was on a slant.
7.0 / 10.0
My room was really very cute and cozy. The breakfast was served early by 7 am which meant i could have that and go for the day trips.. Location was fantastic. Very convenient and central in location.
The towels had a already some stains on it, which I did not appreciate
5.0 / 10.0
The bed was comfortable and clean. See decent sized telly to watch.
The fact the place was being refurbished as it could be lovely when it's finished.
The room wasn't very clean. wasn't hoovered. The tiles in the bathroom are cracked and the shower wasn't very clean. But like I said it's getting a revamp ATM.
4.0 / 10.0
Basic b&b, ideal for a buisness trip.
The shower door was hanging off... had to prop it up to shower. The sealing round the shower tray was back mold. No hand hand towels. Round the plug in the sink was brown and sticky. Clearly not had a good clean in a long time.
6.0 / 10.0
Comfortable beds. Continental breakfast had plenty to offer.
I'm guessing there is a music venue nearby because we could hear what sounded like the beat of the bass until the early hours. It didn't stop me from sleeping but when I woke up during the night it was still there.
City centres are never quiet but that has put me off staying so close to the centre in future.
2.0 / 10.0
Cleanliness, lack of parking, furnishings
5.0 / 10.0
I liked the location
How much it cost for one night with no personal bathroom
There was mold or something long the lines of that on the bedding
No tv remote for the tv and also the WiFi was not working
The bathroom you had to share with other people staying at the hotel was okay but grimey and dated
4.0 / 10.0
The reception was lovely . And the gentleman was very nice.
Breakfast was just ok.. we paid £20 for bfast. We assumed it would be a cooked breakfast, was just a buffet.
Our room was warm enough, but the bathroom very bad smell, cracked tiles on floor. No shower mat.
Curtains were terrible and didn't fit the window.
We were kept awake till 3.30 because of the music from somewhere. Seemingly there were ear plugs on the pillow .. but we never received..
3.0 / 10.0
Dirty sheets , dust everywhere, carpet wasn’t hoovered at all in my opinion as well in corridor was very messy . They didn’t have clean bath towels due to issue with laundry however I would not shower in this place as it’s wasn’t clean at all . Only good was location.
Dirty sheets, not hoovered carpets, lack of towels for shower .
6.0 / 10.0
Great location. Check into 2 rooms, but not all the rooms are clean.water heater didn’t work properly
The second room I got is a bit creepy.
2.0 / 10.0
The location was very convenient to see the city. As well as the staff being very kind and cooperative with my struggles with the bugs.
There were bed bugs, other guests also complained in the lobby, and not all facilities were available to the guests. The WiFi was extremely limited and the shower was out of order in my hall. I have photos of the condition, the bugs, the bites, the shower, and the small curtain that did not fully cover my window.
5.0 / 10.0
It was convenient for closeness to the airport
No WiFi
1.0 / 10.0
Vile
Everything
8.0 / 10.0
Breakfast was great
Nothing
10.0 / 10.0
Staff members very helpful and friendly anything you need to know they will se you to the right direction
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this bed and breakfast has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this bed and breakfast?
Parking is not specified as an available amenity at The Waverley Guest House. For more information, we encourage you to contact the property about where to park.
Is there a pool at this bed and breakfast?
We didn’t find pool listed as an amenity for this bed and breakfast. It may be worth double checking if a pool is important for your stay.
Is The Waverley Guest House pet friendly?
Unfortunately, this bed and breakfast is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Waverley Guest House?
We found 9 amenities for this rental. This includes free wifi/internet, non-smoking, heating, wifi/internet, and family friendly.
