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Mercure Inverness Hotel

Breakfast, lunch and dinner served

Eco-friendly toiletries, hair dryer, towels

Exterior

Eco-friendly toiletries, hair dryer, towels

Eco-friendly toiletries, hair dryer, towels

7.6Good

(1,005 Ratings)

"Had a great stay for a few nights. Excellent location in relation to any tours going on (don't have to walk far). The staff was very nice. Word to the wise about onsite parking - do not feed the meter..."

TJ

Don't miss out! Price and availability may change

7.6 / 10.0

Good(1,005 Ratings)

Hotel in Inverness

4-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsInternet / Wifi, TV, Laundry and more

About this hotel

Hotel with a restaurant, 7-minute walk to Inverness Castle
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, 24-hour room service, and concierge services.
Housekeeping is available on request.
Mercure Inverness Hotel offers 121 accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Inverness hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Amenities at Mercure Inverness Hotel

Internet / Wifi

Laundry

TV

Wheelchair accessible

Map of Inverness

city location on map

Nearby attractions

Urquhart Castle

Glenmore Forest Park

Highland Wildlife Park

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

7.6Good

(1,005 Ratings)

"Had a great stay for a few nights. Excellent location in relation to any tours going on (don't have to walk far). The staff was very nice. Word to the wise about onsite parking - do not feed the meter..."

TJ

Don't miss out! Price and availability may change

$$$$

7.6 / 10.0

Good(1,005 Ratings)

Hotel in Inverness

4-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsInternet / Wifi, TV, Laundry and more

Map of Inverness

city location on map

Nearby attractions

Urquhart Castle

Glenmore Forest Park

Highland Wildlife Park

Available Rooms

About this hotel

Hotel with a restaurant, 7-minute walk to Inverness Castle
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, 24-hour room service, and concierge services.
Housekeeping is available on request.
Mercure Inverness Hotel offers 121 accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Inverness hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Amenities

Internet / Wifi

Laundry

TV

Wheelchair accessible

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

7.6 / 10.0

Good(1,005 Ratings)

4.0 / 10.0

Nice central hotel. Car parking charge £15 per night. We had booked 2 nights for the following weekend, but cancelled due to the parking costs.

3.0 / 10.0

Basic room. Bathroom was a bit dated. Toilet didn’t flush properly. Extractor fan didn’t work. Check in was ok. Comfy bed. Noisy outside on Saturday night, windows did not block the noise.

4.0 / 10.0

🌞

5.0 / 10.0

Whilst the location is excellent, the parking situation was not. Breakfast was good, the room was good and staff were great.

4.0 / 10.0

Bra

5.0 / 10.0

Room was clean, customer service was good, check in-out quick and no complications My only issue is no water supplied for the 'complimentary tea and coffee' charged for water at check out

5.0 / 10.0

Had a slight issue at check-in . This was resolved by the manager the following morning . Very professionally and without a big fuss . The location of the hotel is second to none . Would highly recommend.

3.0 / 10.0

Clean enough. Comfortable bed.

3.0 / 10.0

Hotel needs refurbishing. Lack of plug sockets in bedroom. Small bathroom with bad pressure in the shower. Excellent breakfast. Rooms on the town side are very noisy at night with all the bars and pubs. Overpriced for what it is.

1.0 / 10.0

Big queue at check in. One lady, Janet, doing her best but clearly under staffed.

2.0 / 10.0

A lot of Noise from outside in the street until 10.30. Room was cold. Kettle impossible to fill as no space for it inder tap.

3.0 / 10.0

Beds were comfortable. Bar was great. The hotel itself was tired and in need of decorating inside and out. Carpets looked dour. Cobwebs hung from the bedroom ceiling. One of the 2 lifts was out of action for a day and a half. Rooms at the front were noisy with revellers outside until the early hours noting it was the weekend. Windows could be better glazed. To finish on a positive note, the staff were friendly and helpful, working hard.

1.0 / 10.0

Rooms are worn. Overpriced for what you get. Poor shower. Noisy clubs/ bars on the road so couldn’t sleep (stopped at 3am). Central but you pay for it! No water the next morning so no shower/ toilet/ coffee. No management on site, no guest update or apologies, no bottled water available. Breakfast run out of fresh ham, water, hot drinks. Staff polite under challenging circumstances

1.0 / 10.0

Other than the receptionist and one friendly memebrr of staff behind the bar, the service and friendleness of staff was poor. No staff at breakfast, no hot water for tea. One member of staff in the bar was unreal - openly moaning about us because we sat at a table that wasnt marked as reserved but apparently was so she decided to insult us in fron of other guests - delightful! For the cost, below average decor & comfort, very basic and unwelcoming. Good location but its almost as if they dont need to try as there are so many tourists constantly booking. I will never stay there again.

5.0 / 10.0

Very well located. Excellent staff

4.0 / 10.0

Clean room helpful staff. Car parking is a nightmare ☹️

3.0 / 10.0

Not very good bedding, small sink, a bit noisy (stayed on weekdays).

4.0 / 10.0

Hotel was a good stay Everyone was very accommodating to our needs. The breakfast buffet was excellent. Plenty of hot & cold choices. Just be aware that one side of the hotel is on the main pub strip - there was noise.

4.0 / 10.0

You need ear plugs if you are in the side of the bars. Otherwise close to everything.

3.0 / 10.0

While the hotel is centrally located in the old part of town, unless you spend more to stay on the river side, you will likely not get much sleep. The hotel sits on one of the busier streets for nightlife, with clubs blasting music till 3 am. This made adjusting to the time difference extremely challenging as this was our first stop on our trip. Parking can also be tricky because of the location. The rooms, however, are clean and cute. The staff are super friendly. And the onsite restaurant was just what we needed after our long travel day. Perhaps we would have felt differently staying on the river side.

2.0 / 10.0

Tasteless interior decorating, not enough power sockets, leaking toilet, no fridge, kettle did fit under the sink tap.

6.0 / 10.0

The staff were very friendly and helpful and the interior was in good shape. The exterior looked quite shabby and maybe needs some work. The room was comfortable but very noisy indeed (a Sunday night) as it overlooked a street with late bars and music venues. The internet coverage in the room was patchy. Water pressure in the shower (3rd floor) was very weak. Quite likely there are other rooms without these issues. Parking was 15 pounds a night (not included in the expedia booking and if it was advertised I didn't see the notice). Mercure is generally good and I'll stay with them again but probably not in the Inverness Mercure.

10.0 / 10.0

Had a great stay for a few nights. Excellent location in relation to any tours going on (don't have to walk far). The staff was very nice. Word to the wise about onsite parking - do not feed the meter in the lot. Just go to reception, you will pay there. That would be the only piece of advice I would give others and the hotel, is to make that more clear.

10.0 / 10.0

Great property. Good onsite bar and restaurant. Very conveniently located.

2.0 / 10.0

First, I get that August in Scotland is expensive. Everywhere. But a down at the heel Travelodge is a more attractive and charming lodging than this travesty of a hotel. Terribly stained rugs throughout the property. Lifeless, corporate decor. Decent but overburdened staff. Room had a comfortable bed and good bedding but all else was concrete block walls covered by decaying paper, a few wall stains, exposed piping, dirty windows. Pathetic value for nearly 200 quid. The French corporate owners should be ashamed of themselves pawning off this aging relic on tourists at extortionate rates.

10.0 / 10.0

This hotel is right near the train station and taxi stands. Also near McGregor’s for traditional music and great F&C. Also get a proper scone and proper tea and cafe across the street.

10.0 / 10.0

The hotel staff were friendly and the room was great. Had hot water in the shower.

8.0 / 10.0

Bar /food area was pleasant. Staff were very nice. Bed was excellent.

8.0 / 10.0

We stayed there at a particularly hot period. As the building has no air conditioning, the windows had to stay open. Our room was opposite the main street and the noise from outside goes into the early hours of the morning. Earplugs were required. No fridge or safe was provided in the room. The hotel is in a great location within walking distance of many restaurants and shops. The car park was large enough for us to always get a paid parking spot.

4.0 / 10.0

Check-in was extremely slow and not very friendly. Location is excellent - walking from the rail station. The room is good if you’re facing the river as there’s virtually no noise but it has no air con, you need to request a fan, hence it was a bit hot during the night ( it’s summer). Breakfast caters for gluten and lactose intolerant but overall could be better.

1.0 / 10.0

一向對此品牌有信心，早前於Exeter，或更早於Maldives的都感覺良好，但今次的體驗實在太差了！此酒店地點非常之方便，就在high street 的未端，但對面就是酒吧和餐廳，昨晚酒吧的音樂根本令人不能入睡，到前台找經理投訴卻沒有回應，職員只說噪音問題一直存在，一直都有客人投訴！說實在的，這次Scotland旅程，這一晚酒店房間的價格是最貴的，但真是想不到貴左那裡，被安排住在一樓，當然入住時不知道還有噪音問題，面向的是城市景觀，到今早早餐時的餐廳，面向Loch Ness 河/湖景觀才醒覺預期入住和享受的體驗是完全沒有體會得到。這樣的價錢，房間只屬一般，服務方面，昨晚投訴了，都沒有什麼回應，只說如果要換只有普通的房間，酒吧的噪音會持續到三點，但當時已經是凌晨一點。這次體驗真的沒有很差，只有更差！ I have always trusted this brand with good experiences in Exeter and the Maldives, but this stay was extremely disappointing. The hotel location is convenient, but the bar across the street played loud music until 3 am, making it impossible to sleep. Staff admitted this has always been a problem, and there was no effective response when I complained at 1 am. This was the most expensive night of my Scotland trip, yet the room was average, and I did not get the quiet, comfortable stay I paid for. I only realized in the morning that the experience I expected was completely missing. Given the sleepless night and lack of proper service recovery, I am requesting a refund for this stay.

8.0 / 10.0

Good location. Near train station.

6.0 / 10.0

Double bed was against wall. Only one chair. Notice in bathroom saying floor and shower get slippery when wet, but you had to ask for a mat - presumably once you had fallen!!! no handrail in shower area.

10.0 / 10.0

Excellent location and nice hotel.

3.0 / 10.0

Tired. Old. Shabby. Definitely close to the train station and the tourist strip.

8.0 / 10.0

Nice staff, great location, had some issue with hot water in the bathroom. We were told afterwards that there is trick to make the hot water appear but were not told at check-in so we were not able to shower… Nice breakfast and very nice staff

8.0 / 10.0

Room was clean. Very hot on a hot day.

4.0 / 10.0

The staff at this hotel are amazing-every one of them! The hotel is noisy. I moved to the river side on the third day. Lots of partying out side, very loud, most nights till 2 a.m. The rooms have been redone but are small. The river view is lovely. I was hoping for a quieter place. But the advantage of being in the heart of the city was great. I could walk to anything.

8.0 / 10.0

location

10.0 / 10.0

Fantastic breakfast, decent hotel that overlooked the river