Village Hotel Edinburgh

New and modern

Nothing

The location and the state of the room

The check-in time. I know it's a global thing, and all the hotels around the world do the same but still, the lack of flexibility represents an inconvenience to us.

Location.

Staff. Cold restaurant. Poor facilities in our family room. Only one chair for three of us. Only one tiny table. Lack of sockets. First time we went to the pool, we got in no problem but on the second day we were challenged in public by a rude member of staff who said we did not have free access to the pool. We were told to go round to reception and were charged.

Very comfortable. Lovely bar area and friendly staff

Nothing really! Stayed 1 night

Clean and well staffed

Really helpful staff , really clean and nice

Slight tiny thing but when we book for 3 people, it would be helpful to have cups and glasses for all 3😂 we had to take turns

Bed was very comfy. Hotel had many facilities available. The restaurant served Halal options which was great for us. The bus stations are right in front of the hotel.

Room went a bit too cold at times even when we set the heat but it wasn't working. We ran out of body shower and soap and it was a struggle to get them replaced.

We’ve paid luxury prices for a room with: A poor view No access to Netflix or streaming services A bath/shower with limited space to stand or fit under the shower head An extremely expensive bar downstairs

Good, clean room. Lovely restaurant with good food.

Reception staff (who checked us in) very rude. We tried to check in at 2 (club room) to be told it wasn’t ready. That was fine, we waited 10 mins, tried to check in again to the receptionist being extremely rude.

Clean and staff were lovely and friendly

Nothing

I loved the location. Very close to public transportation. Ample parking. Starbucks in the hotel lobby,

We stayed for Christmas. During Christmas day we tried to book Christmas lunch but were kept waiting by the event co-ordinator. Had to cancel and book alternative as the bookings closed. Room service was not available on the day.

Its very clean, with carpark, comfy room, and nice staff! :)

Nice comfortable bed.

A very noisey back room with wind howling through blinds. Corrider was noisey with other guset running back and forward until early hours.

Breakfast was very good- well cooked and nicely presented. Plenty of tables free and well spaced. staff were very friendly and polite.

We had a lovely stay at the Village Hotel in Edinburgh. A great location with bus stop literally at the door taking us into the Centre of Edinburgh. Breakfast was very good, although on the first day the bacon was so dry and clumped together many guests gave up trying to get a rasher. They also have installed electric chargers, and although not yet operational, this will also be great for me as an electric car driver. Would recommend.

Breakfast on day one wasn`t the best. Cold and bacon far too over cooked. Room wasn`t made up and had to ring reception to get fresh towels.

Accommodates 4 adults in 1 room.. good value for money😊great location and have a good facilities too

Really nice, staff were very friendly and helpful

Easy access to town centre, lots of facilities, free car park, friendly staff, nice Christmas decoration , comfy beds

Rooms are very basic compared to the prices, definitely not 4 * cleaning needs to be improved, shower screen was dirty and black mould. Breakfast is very average, with a white scrambled egg, dry mushrooms, dry stone croissants , and dirty mugs. There is a Starbucks inside, but coffee is very watery.

Stunning from the outside and inside, Starbucks topped it off

Nothing about the property but the breakfast was cold and not worth the money due to this

The room was fine but never got any fresh towels at all during our 4 night stay nor toilet rolls. We had to ask the cleaner twice if we could take some

Food was poor. Breakfast finishes at 9am! Like seriously! Toilets were not great, my partner went in and someone had made a mess all over the toilet seat and I also saw something similar in the ladies. The leisure side was ok but a bit tired and run down

The location and car parking with good facilities friendly staff and a sports bar !

Room was a bit on the warm side.

Hi We stayed in a family room from Tuesday October 28th to Friday October 31st. We had a 7 hour drive from stockport to your hotel which we booked because it had a swimming pool for the children as it was their half term holiday. However when we arrived at 4pm we unpacked and went to the pool from about 5pm. At 5.30pm we were told that our 14yr old son had to come out the pool because of the time. We were not aware that junior swim times were restricted this was not made clear on the booking. My son could not even sit out of the pool on the side and wait for us.  One of us then had to leave the pool too so we could take him back to the room. The next day we went to St Andrews to see the University for my 18th year old daughter. It was a long day and drive. We were unable to swim again this day because we got back at 6pm and my son was not allowed to go into the pool again so we did not want to leave him alone in the bedroom. I appreciate the gym and pool is open to the public but we also paid a lot of money for 4 day stay with no breakfast included. This price outweighs any gym membership for a year. On the Friday Oct 31st when we could finally all go into the pool as a family from 9am an aerobics class was on up till 9.45am so two thirds of the pool were unaccessible. My husband and I were sitting in the sauna room with others.  The assistant came in at 10am and said she had to clean it and we all had to move out of the sauna. Why would you clean at that time when you have been open from early hours. We have never had that done to people in all the hotels we have stayed in over the years. We had to then leave the pool by this time cause we had to check out by 11am. Our stay was definitely not value for money on this occasion. We only had 2 bath towels and 1 hand towel in the room when we arrived as a family of 4 people. I had to then go to reception and request more.

Room comfortable with all necessities, tea coffee making facilities, hair dryer, ironing board etc Large double bed was comfy. Bathroom and shower with plentiful towels. Breakfast standard buffet style. Grandchildren loved the football 'game' in reception area.

Breakfast would have been enhanced if the plates for the hot breakfast had been warm!

Everything and the beds are very comfortable

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Lovely hotel, comfortable beds and pillows the rooms are a good size.

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Swimming pool Family room Starbucks

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Good location, the bus stops are close. Nice and comfortable rooms with a good coffee machine .

The pub didn’t have gluten free options and it’s overpriced. Also to much hassle to order a gluten free meal.

Nice staff. Good gym and pool

Restaurant had a couple of healthy/ vegetarian options on the menu which had run out. Need more range. Even the salmon had run out.

Location

We were put in an accessibility room which was very uncomfortable and unpleasant

Lovely room this stay

Wasn’t very clean

Everything was easy to find, the property was clean and the staff was incredible. I would say that the staff deserves the recognition, everyone was lovely and took care of us.

There’s not a lot to what I disliked about the property. The only minute detail was probably that we ordered a Sunday roast at 3pm and they ran out of beef. It was a shame but they still managed to replace our food and the staff was fully supportive and gave us options as alternatives.

Quite small and mould in shower