The Star and Garter Hotel
Top rated by guests

8.1Excellent
(1,760 Ratings)
"Fantastic stay as always reasonably priced comfortable beds excellent breakfast staff very friendly and attentive nothing too much trouble . Will be staying again soon."
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4-Star Hotel
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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The Star and Garter is set in the heart of the market town of Andover. The hotel dates back to the 1700s, and offers a hot and cold buffet breakfast and free WiFi.
Business facilities
Free WiFi/internet
Free Parking
Non-smoking
Heating
Wheelchair accessible
Balcony/Terrace
WiFi/Internet
Garden
Accessible Parking
Smoking allowed
Toilet with grab rails
Key card access
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.1Excellent
(1,760 Ratings)
"Fantastic stay as always reasonably priced comfortable beds excellent breakfast staff very friendly and attentive nothing too much trouble . Will be staying again soon."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
The location and the room with the beams , made you feel that you wasn’t in a central location . Great value.
The outside - courtyard ? Where you go to your rooms , not very inviting.
4.0 / 10.0
The staff were very good
The noise from the bar across the road was horrendous. Music until 1 am. Boom boom boom
9.0 / 10.0
Staff were very friendly and accommodating. Breakfast was good.
N/A
10.0 / 10.0
Fantastic stay as always reasonably priced comfortable beds excellent breakfast staff very friendly and attentive nothing too much trouble . Will be staying again soon.
I loved everything .....nothing at all to dislike.
8.0 / 10.0
Staff are very nice and friendly and helpful
8.0 / 10.0
Good central location. Good value. Nice breakfast.
A bit noisy in the town centre but fortunately not too late!
8.0 / 10.0
Location was perfect for my trip
Lack of gluten free products available at breakfast
7.0 / 10.0
Comfortable bed, good location. Breakfast was fine
I was woken up by noise ( I think it was a water system or something) at 0300 and 0430. I was in room 208 if that makes a difference.
10.0 / 10.0
Convenient, cosy, hospitable good breakfast choice
7.0 / 10.0
Location and parking
No restaurant
9.0 / 10.0
The reception staff were friendly and efficient, and very helpful. The location is right in the middle of town.
1.0 / 10.0
Budget room. A dirty bed, a bath that can't be used as a bath just shower
But you need to start the water and wait 15 minutes until you get hot water. Toilet roll you need to ask, I guess it's out of the budget . Cold room , yes it does have heating but was off.
You have a towel holder that says dangerous hot holder , well never been hot .
Bed sheets dirty , pubs hairs around all bathroom . 1 of the worst experience for a long time
Bed uncomfortable. 0 effort making a budget room been conformable for any guest..
65 £ for a Horrible experience. Pictures on booking are not from the room sold
Everything in the room is out off dates , there is no space for nothing you have 2 meters for you if you lucky....
8.0 / 10.0
The location and the staff and the freshly cooked breakfast.
The room itself was a little Travel Lodgesque
4.0 / 10.0
It was great location to the town.
Clean.
Parking spot on
The electric tripped out which meant we then had to get ready and dressed in the dark with no hot water
8.0 / 10.0
Closer to everything than I expected. The staff were very accommodating and helpful. Made to feel very welcome. Ignore any negative comments elsewhere, I was comfortable and felt very at ease.
It was all nice.
5.0 / 10.0
The staff were Lovly and the location of the hotel was good!
The room was really dated, there was only one pillow per person and the hot water kept cutting off so I had to have a cold shower in a rush to get out to a family event. We checked out a family members room and I looked much more modern and clean.
6.0 / 10.0
good location for our requirements
it was cold
8.0 / 10.0
Central location in Andover
No bar or restaurant in house. But several within short walk.
8.0 / 10.0
Central location in town
Towel heater didn’t work
6.0 / 10.0
Facilities were adequate
Facilities were adequate
5.0 / 10.0
Room was very clean, beds comfortable. Breakfast was good. Parking good.
More milks needed on the tea tray in the room. English Breakfast served on cold plates. Breakfast staff didn't really 'engage' with guests
8.0 / 10.0
Clean, spacious room with all facilities in good working order. comfortable bed. good breakfast. 24hr reception. on site parking. listed grade II building
double gazing didn't quite work and couldn't fully close. room facing high street and clubs. our room 204 was within 50 metres of a club which blasted out loud 'house' music until 3.0 am Saturday night/Sunday morning.. not a room for a weary traveler
10.0 / 10.0
Staff amazing, especially Mandy
8.0 / 10.0
Nice location clean and tidy
Friendly staff
Free parking
7.0 / 10.0
Comfortable enough and convenient location.
Would’ve preferred a room inside the main building.
10.0 / 10.0
Easy and efficient check in .. lots of parking
9.0 / 10.0
Great location in centre of town with ample free parking
Only 2 pillows for double bed, but just a small gripe
10.0 / 10.0
I usually stay in the main hotel at this time they put me out in the stables. This actually suited me really well.
The room was spotless, although it was very small so mate only soup single person. A couple might struggle in this room.
Nothing, I stayed here before and it’s very good
8.0 / 10.0
Location is brilliant for local sightseeing and very close to restaurants, pubs etc. The room we had was a good sized self contained room with en suite and tv and coffee or tea. Just right for a weekend stay if visiting this part of the world. Breakfast is buffet style and the staff were very helpful and would cook eggs to order if required. Also provided gluten free items if required. (requested on arrival). Although there was no bar available they did sell some drinks at the reception if required. There are tables and chairs outside in the courtyard so in the summer could be a not bad place for a quick drink if that's your thing.
Nothing really comes to mind.
9.0 / 10.0
The hotel was very clean, the staff were very friendly. Very impressed. Breakfast was plentiful with lots of choices.
I can't think of anything
6.0 / 10.0
The staff at this property are very welcoming and friendly. It is located in a good central location.
Our room was a bit stuffy and the bed is lumpy and not very comfortable. The decor is dated and needs updating badly. Breakfast was ok, but nothing compared to other properties we have stayed at. Finding the property was very difficult.
3.0 / 10.0
Location was good - free parking included - access at all times
It felt like a 3 star - very old - basic - poor quality - we had a shower over the bath but without a safety slip mat - I have fallen in a bath like this so I didn’t shower - the bed was old, small and uncomfortable
8.0 / 10.0
Very clean and well maintained.
Nothing to do with property but sat night is very noisy if you’re at the front of the property
9.0 / 10.0
Location, staff, facilities great. Bed very comfortable
Everything was great apart from the room had bit of a musty/damp smell
8.0 / 10.0
Central in the town
8.0 / 10.0
Parking. Comfy bed. Easy access.
Accommodation was a bit tired.
7.0 / 10.0
Central location right in town, easy to walk everywhere, private parking, historic building. Staff were mostly lovely and helpful. Comfortable room. Full English breakfast was good although disappointingly they ran out of bacon at the time we were there. We were surprised to find that the building had no bar at all but there were plenty of pubs nearby.
The shower was tricky to operate and tiny. Didn't enjoy lugging our suitcase upstairs to our room.
7.0 / 10.0
Clean and friendly
You could hear everything from the street noise especially the late night music going on until early hours so did not get a good night sleep
9.0 / 10.0
So clean, friendly staff, really good choices at breakfast
No lift
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at The Star and Garter Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Star and Garter Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Star and Garter Hotel?
We found 18 amenities for this rental. This includes business facilities, free wifi/internet, free parking, non-smoking, and heating.
