White Hart, Andover by Marston's Inns

Comfy bed

Poorly cooked breakfast in too much oil

Lovely vibe here and able to walk to anything. Half the price of the Premier Inn and so much better as it has character, bar restaurant and everything nearby.

Very attentive staff. Food good👍 Bar and games used by locals, always a good sign. Great building. It's like a TARDIS, small outside inside huge. Close to the town centre.

Last night there was no heating or hot water for a shower in the morning🥶.

Very convenient for town, really nice breakfast

You get what you pay for it’s basic

Location

Room was tired and in need of TLC

Breakfast was good, not enough info where everything was in the restaurant area

Too many stairs, husband has a disability, staff wouldn't take this into account. Steps into our room didn't help either. Room was tired in need of some TLC along with the corridor down electrical wires exposed fire hazard wouldn't stay again

Bed very comfortable, plenty of hot water. Breakfast good

This is a very old building and room although ok was very old and tired.

Very accommodating staff, nice clean room, definately a good quality service, would most definately recommend

Nothing! Was great

Shower was cold and the bedroom window had damp for.a hot shower would have been good and everything needed to be updated.

The staff and the food was good .

It was in the town centre.

Everything, the room stunk of sewage, the walls had holes in, the wall paper was peeling off, the curtains were just barely having on, there was mould on the ceiling in the bathroom, the shower barely worked. The whole room just stunk and looked unclean and the fact I paid almost £80 for that privilege was just disgusting.

Good location and v friendly staff

The rooms are in need of some renovation but it was a comfy bed

Say no more probably stayed here 50 plus times 5/6 times this year aloan ??

Some times breakfast included some times not not sure why simarla price ??

Not much

Old and dirty .. cold wallpaper hanging off walls and damp

Location and very friendly and helpful staff

Nothing

Poor quality food, black pudding not cooked properly, carpet in dining area filthy, waitress changed a baby's nappy between serving customers

Price was good, location just what we needed. Would stay again but in different room.

Unfortunately l think we had the worst room. Wallpaper was hanging off all round the room, crack along ceiling. Maintenance needs sorting. Room 09.

Very good value for money. Clean and comfortable.

Door lock difficult to open from inside.

We only stayed in the hotel for 1 night after arriving in the UK. It’s about 90 minutes drive from Heathrow and very easy to reach and find. Andover is a nice small town but it was only a stop-over visit. The White Hart is very convenient right in the middle of the old town. There are parking facilities at the hotel and it’s a deceptively large place. It has the real “Wnglish Pub” feel and a good menu with all the traditional pub fayre offered. The hand pulled Courage “Directors” best bitter was superb!!! The room we had was very spacious and the bed was very comfortable. The room was warm and well heated which was nice in the middle of December! The accommodations are quite individualistic and the decor is somewhat dated - not the 1 piece mould- injected Raddison or Holiday Inn experience. It’s basically a Pub with rooms available. The White Hart is very well located in easy reach of many interesting and historical location in the South of England and a great over-nighter if you are going on into the South -West or Devon & Cornwall. It’s also easy to visit Stonehenge for example - about 30 minutes away, or the historic city of Salisbury. The staff or very friendly and helpful and you can expect that best of British, the Full English Breakdast to set you for the day.

The only negative thing I would say is that the hotel needs to think about sorting out a decent WiFi setup, there was something available as “Free_AndoverWiFi” but totally useless with no connectivity for us at all. In 2026 decent WiFi is an expectation not a benefit, so especially for overseas visitors who might not have mobile roaming cellular connectivity a good WiFi is essential.

I'm a country lad so found the location a little noisy obviously but the staff and landlord and landlady were very welcoming and helpful. Thanks for a lovely stay 👍

Not so much didn't like but the room was in up and down stairs location.

Great Location, friendly and helpful staff. Good Linen. Clean. Good Breakfast! The Pub serves food all day. Heritage building in the town centre with parking!! The Pub and Restaurant are fully accessible.

The stairs to some rooms could be a problem if you have mobility issues. However it is a 17th. century coaching inn with all 'the character' that such an old building has.

The staff were really pleasant.

The hotel was nothing like the description. The room was really tired and looked nothing like the photographs. The ceiling in the bathroom had paint flaking from it. The room was much smaller than the photos. The wardrobe was missing its doors. The previous kettle had clearly broken - its base had been screwed to the table / shelf so the solution was to cut the cable off, leave the broken base there and leave the cable clips (with no cable) nailed to the wall. The dirt suggested it had been there for some time. The wall had a large crack right around the light switch that had clearly been there for some time by the dust in it. There is no door between the bar and the stairs to the letting rooms, and with long winding corridors it feels a security issue. As there was a band set up at the bottom of (and facing) those stairs it was also noisy. It felt so tired I bought bottled water to clean my teeth.

Location good Cooked breakfast good Free parking

Very few electrical sockets in room Poor decorative state Bedding

Clean and comfortable accommodation. Good menu

The staff are amazing and it’s a super friendly location

The kind and helpful staff . They were exceptional

The long walk upstairs to the bedrooms

Breakfast was ample but very greasy.

The room was freezing cold on arrival, the windows need sorting, there was no latches. On arrival we could not get to the car park, would have been nice to have had an email telling us the road was closed, we had to keep riding round trying to find somewhere to park. After the long journey we had to get there it was the last thing we needed. We couldn't relax until after 9.30 pm as we had to move the car to the carpark or get a parking ticket.

Staff friendly and helpful

Room's/hallways in need of updating/refurb

Its location Efficient Staff Clear instructions

Not Applicable

The staff

My husband has cancer, which the staff did know. The room was dirty, and the wallpaper was coming away from the walls

Reception staff very helpful.

Room was very poor. Mold in the bathroom,wallpaper hanging off from the ceiling l. Wardrobe unstable. Windows in very poor condition. Hear the nightlight coming home. Heating didn't work. Car park inaccessible as scaffold was there.

Room was grotty. Bed had no headboard wall behind bed was dirty. Walls around light switch were dirty. Carpet was old and worn. No plug socket for kettle. Constant to put kettle on. No wood on window ledge. Curtains were old and worn. Stains on carpet, stains and old worn chairs in room. Whole place in need of renovation and over hall. Complained about room asked for another as no way were we staying in allocated room. No rooms available. We did not stay. I would absolutely not recommend. Rooms that are shown on web page aren’t the ones at this hotel. Was disgusting. Would give this hotel a minus if it was at all possible .

Everything. This place was way below par. I don’t want to lay down our overnight bags we don’t take shoes off. We didn’t sit down. We didn’t stay despite travelling for over 6 hours . We found alternative accommodation. Please please don’t stay here.

large and comfortable bed, price good!

Cleanings terrible and the tv does not take Wi-Fi, shower too old and weak with water.