Mercure Chur City West
Top rated by guests





8.4Excellent
(1,260 Ratings)
"Clean comfy friendly"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Opened in 2012, Mercure Chur City West is located in Chur and offers a 24-hour gym and spacious air-conditioned rooms.
Business facilities
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Ski in/Ski out
Laundry services
Accessible Parking
Electric Vehicle Charging Station
Ironing facilities
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.4Excellent
(1,260 Ratings)
"Clean comfy friendly"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Clean comfy friendly
6.0 / 10.0
The view is amazing
Agreed to prolong check out (which I didn’t use since it was not long enough to make sense of the event I had)
Very hot shower
Although the hotel advertises itself as four-star, it felt closer to three. The facilities are lovely, but the service and amenities were disappointing: no coat or slippers were provided, and even the welcome drink wasn’t automatic - you had to turn a wheel to get it (if you’re lucky- I wasn’t). Staff didn’t ask how my stay was but immediately charged CHF 24 for a breakfast I hadn’t pre-booked. Here they were very attentive… The room itself was very comfortable, but the overall experience felt impersonal and unwelcoming.
10.0 / 10.0
Lovely hotel with great views
A bit out of town
10.0 / 10.0
Clean, friendly staff, comfey bed amazing views
10.0 / 10.0
Convenient location, very clean and spacious rooms. Loved the corner room with the windows. Great view of the valley and mountains.
Nothing really. The only minor complaint that I had was that the coffee machine in my room wasn’t working but the staff gave me a free coffee from the downstairs lounge area to compensate.
3.0 / 10.0
Close to train station by taxi or bus.
Breakfast could have been included in price. €28 pp is extortionate for a buffet.
10.0 / 10.0
Everything was amazing. The room, the staff, the facilities and location were excellent. The food was out of this world
Nothing
10.0 / 10.0
All, the Personal is exceptional
7.0 / 10.0
Location near to bus stop
Usually most of the 4 star hotels will be given in house slipper but in this hotel need to buy. Ridiculous
8.0 / 10.0
The property is located away from the city center, but easily accessed by the buses which run along the main road just outside the hotel and they’re free for the tourists.
We requested an upgrade to a higher floor, the view is very nice, and the buffet breakfast is great!
The bathroom floor wasn’t clean, there was a lot of hair on it. We pick it up either toilet paper before taking a shower
6.0 / 10.0
Beautiful corner room with views of Alps and unfortunately industrial estate,
Area, we were in chur west an industrial area , we should have stayed in chur.
10.0 / 10.0
The room was cozy
Nothing
8.0 / 10.0
location / great restaurant
bath towel
10.0 / 10.0
Location not ideal for city centre, but good transport links.
Views from our huge room's picture windows were stunning.
Staff were particularly helpful and friendly.
10.0 / 10.0
Fantastic check in with friendly staff who gave us a free pass for the bus into the centre. Room was amazing - a large double plus two singles for our kids (so much more comfy than a sofa bed!) we all had the best night's sleep. Bathroom was luxurious with gorgeous toiletries and a loo with a view! Restaurant on level 2 was fantastic - we didn't have a table booked but it was no issue for the staff to set us up a table. Great sized portions of quality tasting food.
Excellent value
7.0 / 10.0
Accommodation. The room was spotless and modern. 10 out of 10.
Poor breakfast and very limited services for a Mercure hotel. Restaurant was closed, hotel locked at 10.00pm. No other possibility of entertainment.
9.0 / 10.0
Very clean room, nice view over Chur, nice shower and they had beds ready for our kids. Bus into the old town was free and right outside.
Location is away from the charming parts of Chur, it is basically at a shopping mall, not many good walkable restaurants around. No USB charging ports in the rooms.
9.0 / 10.0
Stunning views, and great shutters on windows. Very spacious room. Easily accessible from train station by a bus direct to door. Staff were friendly.
Hotel is connected to a small shopping centre with a coop megastore.
Not a huge amount of restaurant options in the immediate vicinity, but town centre accessible by bus (or walk of approx 20 minutes).
7.0 / 10.0
Really great facilities. Memorable staff who were very kind and caring despite the IBIS key collecting.
Late check in for a solo traveller was problematic. Maybe a closer location than the IBIS would make the experience more safe and manageable.
10.0 / 10.0
The room was very spacious and comfortable. We had a lovely view of the mountains from the 8th floor. We did not have breakfast as thought it was expensive at 25 euros per person.
Nothing
8.0 / 10.0
We were only there for one night as our plan was to get the Bernina express first thing in the morning. The accommodation is good however we didn’t realise it was a 1.5km walk into town which in all fairness was a nice stretch of the Legs given we’d been on a train all day..
The accommodation is neat and tidy and provides a very nice backdrop to the mountain ranges. YOU MUST walk into the old town and experience the Village.
Two of our accompanying guests enjoyed the restaurant that evening whilst we ate in the old town and they said the meal was exceptional .
The breakfast is very basic for the Price. Ask for more pillows
10.0 / 10.0
Cost of breakfast for what was available
7.0 / 10.0
The hotel is easy to reach by car, parking is excellent, rooms are spacious and comfortable (in spite of the electric switches that are complex and not working) and the Internet works pretty well
The staff at breakfast is very nice but the meal is plain.
The only lounge area in the hotel is the entrance with 6 chairs !! The same area is used by the cleaning staff at lunch break !!!
There is only one staff at the reception and quite often you find a "Will be back in a few minutes" plaque.
7.0 / 10.0
The hotel is very easy to reach by car, parking is excellent; WiFi is excellent; Rooms are very comfortable. Having a shopping center attached to the hotel was helpful except for Sunday since everything is closed
The social area is limited to the tiny hotel entrance; Only one staff member at a time and service is almost inexistent. Not what you expect from a 4 star hotel
10.0 / 10.0
It was very clean and attractive, the staff were professional and welcoming, and the added touches (e.g., the large, beautiful shower and automatic window screen) provided a luxury feel.
8.0 / 10.0
Room was spacious
10.0 / 10.0
Clean room, comfortable bed, underground parking, close to mall.
7.0 / 10.0
The views, very kind and helpful staff.
The distance away from down town. Value for the price.
10.0 / 10.0
The breakfast, room, and view of the room was perfect.
10.0 / 10.0
Friendly staff and some amazing views!
10.0 / 10.0
Amazing views close to Chur west train station. Also good bus routes. Great bathrooms. Next to mall. Lovely helpful staff
It's in quite an industrial area away from the old town. Location was great for us but might be more difficult for others. There are really good transport links to the old town though.
8.0 / 10.0
Clean
None
9.0 / 10.0
Very clean and welcoming
10.0 / 10.0
Lovely room, nice and clean, has everything you need.
Really liked downstairs fridge and snacks area to grab a few late night things.
Very close to train and bus station, ideal location if your planning on going on the bernina express
N/A
10.0 / 10.0
Clean and spacious
Bit far from town
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Mercure Chur City West. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Mercure Chur City West pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Mercure Chur City West?
We found 27 amenities for this rental. This includes business facilities, golf course (within 2 mi), free wifi/internet, free parking, and air conditioning.
