The Queensberry Hotel





5.4
(65 Ratings)
"We stayed here during renovations however this didn't make our stay less enjoyable. The owner Danny was so nice and couldn't do enough for you.
Although hotel is in middle of town there was no noise ..."
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3-Star Bed & Breakfast
Well priced for this locationPriced under area average
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
Enhanced cleaningExtra health and hygiene measures to ensure your safety
Located in Dumfries in South West Scotland, this historically listed building has 15 modern rooms. There is free WiFi throughout and free parking is available at a nearby location.
Free WiFi/internet
Non-smoking
Heating
WiFi/Internet
Family friendly
Smoking allowed
Key access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
5.4
(65 Ratings)
"We stayed here during renovations however this didn't make our stay less enjoyable. The owner Danny was so nice and couldn't do enough for you.
Although hotel is in middle of town there was no noise ..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
1.0 / 10.0
location easy to get to but when asking a local for directions the first thing they said was oh that place is shutdown
geez where do you start? hotel was closed when we got there, had some guy telling us by phone we could not get in till check in a 4pm even though i was just wanting to leave a case ( he just automatically thinks your the thickest people on the planet for turning up early and don`t understand check in times). there was no heating in the hotel , guy bled radiator when we got there, cobwebs everywhere, towels yellow and dirty , bedding also not clean . avoid if you can a halfway house would be a better option
8.0 / 10.0
Great location, ideal for the town centre.
10.0 / 10.0
We stayed here during renovations however this didn't make our stay less enjoyable. The owner Danny was so nice and couldn't do enough for you.
Although hotel is in middle of town there was no noise and was lovely and quiet
Everything was acceptable even though the renovation was happening.
1.0 / 10.0
Nothing. Do not let the location skew whatever else you read about this hotel.
The worst hotel I have ever been in...avoid, and do not look at any good reviews; the hotel has since been taken over.
I was willing to overlook getting a single room when I booked a double. And was also incredibly forgiving over the misleading photos online.
*Only one towel for hands/body/hair
*One little bottle of body wash to be used for shower/hair and also for washing hands at sink.
*The shower stopped halfway through use and eventually came back on with colder water, made a horrible wailing noise throughout.
*There was no hot water in the sink
*The milk went out of date in February 2025.
*The coffee went out of date in 2022 and 2023 - no date on the tea bags but I'll assume they were out of date too.
*The bedding was dirty and had hairs in it.
*General cleanliness: cobwebs, spiders, dust and hairs.
Overall incredibly disappointing. Opted staying in my car over this hotel. How this place is still trading is an absolute mystery, a complete sham and disgrace to Scottish hospitality.
10.0 / 10.0
Central location
8.0 / 10.0
good value
1.0 / 10.0
Didn’t stay at the Queensberry ref below
Nothing as when we arrived we were told there was no booking and it had been cancelled this is after I had paid in advance for the trip.
5.0 / 10.0
can’t fault the location
being refurbished
1.0 / 10.0
Very cold room I was asking staf he say everything not working very cold not nice
no good
10.0 / 10.0
Owners sound we was working away made us feel welcome and even brought us a portable fridge.
Thanks
1.0 / 10.0
The room was clean
no staff no breakfast
10.0 / 10.0
How excellent the room was spacious, very nice and quiet and worth the stay.
Nothing.
9.0 / 10.0
Superb host ( owner, manager) even carrying my bag to my room, lovely clean room
10.0 / 10.0
Owner was lovely, bed was comfy was in same room as last year. When arrive go to fire exit and give them a phone to let them know you've arrived n owner will be straight down to let you in.
The stairs again but I knew this b4 I booked and went again. Wish the restaurant would reopen but circumstances happen. Room was roasting but couldn't be helped with how warm it was outside. But had a lovely stay.
3.0 / 10.0
not a proper hotel more just rooms
no staff at all except to collect the key and that had to be at a set time !!
in the middle of the town so convenient, but that’s the only thing good about it
room was clean , but need decoration
not much
7.0 / 10.0
Owner was great
6.0 / 10.0
This Hotel is not as advertised.
No staff,no Bar,no Retuarant or food.
The Hotel does not resemble the picture advertising the Hotel.There is no front to this place.This is a place to book a room for an overnight stay,
but the owner is a good guy that would go out his way for you.
I didn't like that the place wasn't what was advertised.
9.0 / 10.0
The location is very good right at the town center,
Everything okay for me
1.0 / 10.0
Nothing
The hotel was a dump
1.0 / 10.0
We didnt stay. See separate e mail sent to you tonight. This place is unsuitable and dirty..
Everything could have been better.
1.0 / 10.0
Nothing
We didn't stay, place is locked up and access is by calling a phone number and you are then let in. From the moment the door opened we were being treated rudely and by time we got to bottom of the stairs everything escalated.
I ended up in a tussle and argument with the person who let us in. Police were called and the trip to Dumfries was not as planned.
This venue is very run down, the photos on your page are misleading. From the little we saw and experienced I would advise noone to book a room here.
No staff on site, full ground floor in darkness and standards not acceptable.
I will now be starting process to get money refunded. I've never experienced anything like this before anywhere in the world.
1.0 / 10.0
Hotel was not as advertised on booking.com, we had to find alternative accommodation.
Show true pictures of hotel and do not advertise facilities that are not open.
6.0 / 10.0
location
very tired building and decor
8.0 / 10.0
simple stay right in the town centre. great position. peaceful stay
better parking was a short walk away on the river side and bar was closed
10.0 / 10.0
The location was ideal, the room was comfortable, and although some people did not like the beds, because I have a back condition, the fairly firm bed was perfect for me.
2.0 / 10.0
The shower worked
Fairly comfortable (if small) bed
No food
No bar (though indicated in website photo)
Smelly room
No wifi (though promised in ad - a major failing for guests travelling from overseas)
Broken tv did not work
Minimal facilities
Minimal customer service
Grim atmosphere of a bar/restaurant building no longer in operation - only rooms are let
Fire trap
8.0 / 10.0
very friendly staff and convenient location
no plug sockets next to beds, not enough pillows on the bed
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this bed and breakfast has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this bed and breakfast?
Parking is not specified as an available amenity at The Queensberry Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this bed and breakfast?
We didn’t find pool listed as an amenity for this bed and breakfast. It may be worth double checking if a pool is important for your stay.
Is The Queensberry Hotel pet friendly?
Unfortunately, this bed and breakfast is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Queensberry Hotel?
We found 11 amenities for this rental. This includes free wifi/internet, non-smoking, heating, wifi/internet, and family friendly.
