Hotel d'Alcantara
Top rated by guests





8.2Excellent
(1,051 Ratings)
"The room was clean, great location and the staff was very helpful and friendly."
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
The Alcantara Hotel is located in the center of Tournai. At the gateway to the historic heart of the medieval city, the building is surrounded by cobbled streets and traditional Tournai architecture.
Free WiFi/internet
Non-smoking
Pets allowed
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Laundry services
Family friendly
Ironing facilities
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.2Excellent
(1,051 Ratings)
"The room was clean, great location and the staff was very helpful and friendly."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
The room was clean, great location and the staff was very helpful and friendly.
10.0 / 10.0
Beautiful hotel with very helpful staff. Snug billet for our bicycles, excellent + extensive breakfast and wonderful nearby Italian restaurant for dinner.
Nothing
5.0 / 10.0
The location of the hotel was convenient to explore Tournai and a good breakfast was provided. The design of the hotel is very stylish. The room we eventually got was okay, but not what we booked.
No twin rooms were available so we booked a deluxe family room with two double beds, as we were two friends travelling. Upon check-in we were allocated a double room as "only two of you are travelling and we allocate rooms for the number of guests". This wasn't suitable and after a lot of discussion a small twin room on the ground floor was found for us.
10.0 / 10.0
Lovely building in central location
Friendly and welcoming staff. Wonderful bedroom and very comfortable
Very close to secure car park
Great communication from hotel before arrival
The building has two entrances on separate roads which confused us at first as we couldn’t get it.
5.0 / 10.0
The room is big and the hotel is very well located.
The room was not clean, the TV did not work and the dishwasher was so dirty that it smelled horribly. We told the staff about it and they just said "sorry".
9.0 / 10.0
Great hotel . Super location !
Nothing
6.0 / 10.0
Cheap, nice view from the top floor.
Very basic room overall- it's cheap so you get what you pay for. Bed was comfy.
9.0 / 10.0
Modern take on traditional themes like movies
9.0 / 10.0
They were kind enough to let us check in earlier. And Olivier at the front desk and breakfast was amazing. We felt safe and we were really close to everything.
Our room was on the Main Street and the noise was very loud from the cars driving on the cobblestone. I would suggest to ask for a room not on the street.
4.0 / 10.0
The location and the breakfast
The room on the ground floor was quite dark. It was on the street side with the noise of cars on a paved street and people passing by just in front of the window. I checked late at night if there was any availability for that night and there was! Therefore, I'm wondering why putting me in what is probably the worst room of that hotel. Let me guess... because I was alone. I usually write when booking 'I'm alone but this is not a reason for giving me the worse room'. I simply forgot this time. They should spoil people who travel alone, we pay more!
10.0 / 10.0
Fantastic location and very friendly
Nothing
8.0 / 10.0
Nice property
Warm welcome
Good central location
Easy Parking
Furnishing a little quirky
Furnishing a little quirky
8.0 / 10.0
Location is great and breakfast was very good.
There was some Traffic noise when you opened the window, so better to sleep with the air conditioning
9.0 / 10.0
The location of the hotel was perfect, just a few minutes walk to the centre of the city. We were able to park our motorcycles inside the secure gate, which was a real bonus. The room was large, light and airy. The bed was comfortable. There was plenty of choice for breakfast. We were in Tournai for only one night. We will definitely be returning and would want to stay in this hotel again.
The shower screen in the bathroom leaked badly and flooded the floor. That was the only fault I could highlight.
9.0 / 10.0
dog friendly. large shower. staff friendly. good breakfast options.
nothing.
10.0 / 10.0
quiet rooms, great beds
10.0 / 10.0
Great staff and good location
10.0 / 10.0
comfortable bed, quiet area so good sleep. helpful reception staff
no tea making facility in the room but free coffee and tea available all day in the breakfast area so not an issue.
6.0 / 10.0
Odd place, separated into 2 bldgs with a maze of entrances and current renovation issues.
How to locate entrances, stairways and elevators.
10.0 / 10.0
location, staff, room and breakfast
Nothing
9.0 / 10.0
The hotel is ideally located in the vicinity of the Grand Place in Tournai, in an interesting building with a historical look outside but modern inside. Two entrances on both sides of the building help you to get in :=) My room was comfortable (fantastic bed!), there was a little refrigerator in the room, nothing to complain about.
8.0 / 10.0
Well located hotel, very nice staff. Our room was under the roof, spacious and confortable.
Breakfast was good too and one can enjoy remaining pastries and fresh hot drinks during the day.
Some rotten smell coming from the roof area when opening the Velux. We kept it closed.
Parking is rather limited, but the streets around offer the option to park (blue area disc or ticket)
3.0 / 10.0
The room was nice quiet and comfortable
The location wasn't great there is only on street parking and there was a big hoo ha about getting in the main gate after 8pm. If that had been mentioned on the website we wouldn't have booked it at all. For the facilities you got it was quite expensive. No tea and coffee machine in the room not even a bottle of water.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel d'Alcantara. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel d'Alcantara pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel d'Alcantara?
We found 19 amenities for this rental. This includes free wifi/internet, non-smoking, pets allowed, heating, and wheelchair accessible.
