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Includes essentialsPool, Air conditioner, Internet / Wifi and more
About this hotel
Offering a free shuttle service to Disneyland Paris, Dream Castle Hotel Marne La Vallee is surrounded by a lake and gardens and its facilities include an indoor pool, and a Spa.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Offering a free shuttle service to Disneyland Paris, Dream Castle Hotel Marne La Vallee is surrounded by a lake and gardens and its facilities include an indoor pool, and a Spa.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Booking.com
Ratings and reviews
7.9 / 10.0
Good(8,217 Ratings)
100% verified reviews
5.0 / 10.0
Okay
Reception looked lovely
Hotel room was very small cramped. Toilet was very small and old. I scrapped my toe off chipped marble door saddle in bedroom.
9.0 / 10.0
We have a great few days here and were able to easily access Disneyland and Paris using the shuttle or a taxi. Lovely ho
A beautiful hotel with great facilities. Good position for Disney.
6.0 / 10.0
Overpriced for what they provide
The location and the lounge at the reception area. The beds were comfortable
Really bad food quality and options, don’t eat there! They didn’t even provide basic toiletries, the hairdryer was broken. Very old facilities in poor conditions
10.0 / 10.0
Excellent, comfortable and perfect for families
Stunning, very clean and well maintained. Decorated nice for Halloween
8.0 / 10.0
Overall very good if you want to be near Disneyland. Nice staff and nice facilities
Location and nice facilities
Pool closed in the middle of the day and the restaurant was way too expensive with no a la carte option
1.0 / 10.0
Wouldn’t return.
Outside was beautiful and really promising
Hotel was very dirty from the second you walk in the door, and just get worse the further in you get, carpets and floors look like they have not been cleaned for years, even walls are filthy bedrooms where so outdated had a foul smell and very unwelcoming and uncomfortable. Whole
Hotel is in desperate need of a revamp. Crying out for attention to be repainted and decorated and a good proper clean. Man on the coffee / Starbucks station was very rude and unwelcoming we ended up leaving to get a coffee elsewhere out of the hotel. Not even a complimentary bottle of water in the room which is the least they could do with the state of the place. Definitely won’t return and will make sure people I know don’t book this either. Pictures online are clearly from when the hotel was first opened and not of the current state.
3.0 / 10.0
Great location - nice hotel - very expensive food
It’s great for children and they loved the play areas and pool.
The food was very pricey.
The staff were mostly helpful except one. He gave me incorrect information 3 times, which had me walking from one end of the hotel to the other. Also the toilet was closed near the pool, whilst the pool was open.
5.0 / 10.0
It served its purpos but id try somewhere else next time mainly bevause of how ill thr air con made us
Great location with good regular shuttle bus, though coming back can be a nightmare at night. Good choice at breakfast. Rooms clean enough.
The air con made us all quite ill and have bad chests. The beds were quite hard. The staff are rude.
9.0 / 10.0
Excellent
Location, swimming pools. Clean environment. Lifts, corridor and lobby’s very nice fragrance smell.
Parking should be free.
Poor WiFi
8.0 / 10.0
Really good place, pool was great, rooms comfortable and not too far from the parks. All in a great experience.
Looks great, clean and the entrance smells amazing.
They failed to check us in properly, which meant they subsequently charged us another €70 the day after checking in. Not great really.
10.0 / 10.0
Loved
Everything was great. Perfect for families with kids. The pool was great. Rooms were great.
9.0 / 10.0
Great stay, really enjoyed it and kids loved the pool.
Hotel was great and really geared up for kids. Rooms were clean and the lunch in the bar was lovely. All the staff were really friendly and helpful.
The buffet was really disappointing for the price. More staff needed in bar area especially around lunch-time.
8.0 / 10.0
Lovely hotel
Beautiful hotel. Free shuttle bus to and from Disney. Great location. Breakfast was very nice and the staff were constantly replenishing food.
The shuttle bus was crazy at the end of the day. They should add extra shuttle buses. Adults were pushing little children to get onto the bus.
Our room also smelled like cigarettes when we arrived. If you are expecting bunk beds in family room ask at check in. I assumed they were in family room and we just got 2 single beds.
1.0 / 10.0
Really disappointed, over priced and chaotic!
I did not like this property. It was over crowded, staff were u pleasant and with in the bar restaurant I was given dirty cutlery and a dirty glass. When speaking to staff they shrugged their shoulders and clearly did not want to be there.
Breakfast was chaotic! Food stations were often empty and took along time to replenish. Food was below standard. It felt more like a school canteen rather than a restaurant in a hotel. Really disappointing given how expensive it is to stay.
7.0 / 10.0
Value but expect some cons
Location and value. Terrific cocktails. Dinner buffet desserts. Room was clean, large, comfortable. Shower had good pressure and was clean. We had 4 adults in the room (parents and 2 adult children), and felt comfortable.
Too busy compared to staffing levels which constantly left unclean tables and sitting areas all around the bar and terrace. The busy part would not have been such an issue if there would have been people to clean when others left. The bar tenders were so busy that they could barely smile and keep up. The food was horrible. Somehow even the coffee machines were working properly. Paid for dinner and it was a massive buffet. But we left hungry. The desserts were the only thing that saved the day for that buffet. For the price, I would have just preferred to eat at disney village. We ate at the village several other days and enjoyed it much, much more.
7.0 / 10.0
Pleasant Hotel with shared bus to Disney
Beautiful terrace and pool area, lovely hotel appearance
Breakfast was chaos , some days fruit selection poor, like a school canteen with no rules
4.0 / 10.0
Clean room, but catering is not suitable for young children.
The room was clean and we enjoyed the outdoor pool.
The hotel doesn’t really cater for children considering it is advertised for families. Food is not ideal for young children! You cannot for example simply order a bowl of chips!
Breakfast is carnage, for the size of the hotel the dining area is nowhere near large enough, there are signs up stating you can only eat and drink what is purchased at the hotel, you cannot take anything from the dining area after breakfast. Again not ideal when travelling with young children, parents need access to boiled water for baby bottles, cold water for refillable juice bottles and fruit to take to the parks to snack on throughout the day. The evening menu and room service menus are not suitable for young children at all.
Everything is massively overpriced, €5 for a 330ml can of Pepsi. We walked to U supermarket, and bought 6 cans for less than €4 among other groceries, because there was nothing suitable for our children past breakfast time. Luckily our room had a mini fridge. But staff at the hotel do not make you aware of local amenities.
With regards to the rooms. There were no taps in the bath to run it, instead the shower head had to be used to fill the bath! I have never seen this before!
10.0 / 10.0
Gorgeous hotel
Stunning hotel excellent location and they have a shuttle bus to Disney which was fantastic .. gorgeous decor...very helpful pleasent staff....pool area was really lovely
The breakfast.... They ran out of plates, lots of dirty tables left we had to clean our own table before sitting down.... Odd selection of food
7.0 / 10.0
Very beautiful but dirty
Overall, beautifull hotel. Very nice outdoor pool.
Very dirty carpets, and huge lack of cleaness.
7.0 / 10.0
Food needs to be better.
Food could be much better. A lot of food purchased at the bar of your hotel (and breakfast) was wasted as it was not tasty and chips were reheated chips. Other guests complained of same thing. We had to eat out of the hotel which was a real shame.
Need to improve the food.
7.0 / 10.0
Great hotel - shuttle bus busy
Hotel was good, modern spacious rooms
Breakfast wasn't the best, not sure how you can get scrambled eggs wrong but they did. Complimentary Disney shuttle bus was ridiculously busy especially as we had young baby (pram). The reality is the frequency/capacity of the buses aren't big enough for the amount of hotels they are serving. (We avoided the Disney fireworks late show as we didn't want to endure the bun fight). If we come to euro Disney again we would likely pay the extra money to stay in a Disney hotel just to avoid the shuttle bus.
10.0 / 10.0
Fabulous stay
Great room, comfy bed, separate toilet, great breakfast and we also ate in restaurant a couple of nights, food was excellant and also lovely bar area, also a free shuttle bus to the bus parks which was frequent but quite busy at times
The only negative is the shower is not very powerful
5.0 / 10.0
Good location, rooms where good and the buffet dinner is nice.
Room was a good size
Breakfast is very busy and it's very stressful with kids. No staff at the indoor pool. The bus to Disney land is very difficult and hard with children. We ended up using taxis (bolt).
10.0 / 10.0
Perfect disneyland stay
Right near to Disneyland parks. Beautiful hotel very clean and rooms were perfect. Breakfast was lovely all 5 of us thoroughly enjoyed it. Swimming pools were an added bonus
1.0 / 10.0
Racist staff member ruined our stay. Avoid.
Booked for location as it is a ten minute drive from Disney.
Staff who booked us in was racist. She made this VERY clear. What a horrible experience! Im still flabbergasted with the whole thing. How is this behaviour allowed in a 5 star hotel??
We arrived late evening with our child and she made the experience awful. Checked us in very quickly, very short and rude no introduction no pleasantries. We thought fine she’s aware we have a 6 year old who needs to go to bed but her rude tone didn’t sit well with us and left a nasty impression.
Went up to the room to find she had put us in a dirty room with hair that had been left on the floor in balls near the window, air conditioning broken on a balmy evening, view of a concrete block - most rooms have a decent view of some kind - this was covered by a huge pillar. Her rude behaviour and telling smirk knew what she was doing. We rung reception to atleast fix the air con - same lady answered the phone at reception. She said “perfect, I will send someone “. Her language was peculiar. Why would she call this issue “perfect “?? Nobody came. We waited 40 minutes. Our child was ready for bed.
Went back to reception to change our room. Ensured we went to another staff member. We found her in the next desk welcoming in a family of white guests with great enthusiasm and giving their child the goody bag which ours didn’t get. She definitely made their experience ‘magical’! How sad that she ruined my little boys first experience of Disney / Paris / this hotel.
The male staff member apologised profusely and changed our room immediately. A hotel of this calibre cannot be seen to have racist staff surely? Highly recommend the hotel gets rid of this blonde woman as quickly as possible. Unless it wants to be known as a racist hotel.
Ruined our stay. Won’t be returning. Almost £700 for two nights to be treated like that.
The room was old. When we checked in, we found a pair of panties hang on the chair. We informed the receptionist, and her answer was, "My apologies, we will send the cleaner to pick them." The bins in the bedroom and bathroom were broken. The toilet was cracked and dirty, the shower was broken and the water was going everywhere, we asked to change it for us. And they change it .Breakfast was disgusting. We ate brioche and cereals. If u sufer of astma u need to be careful, as u come in the hotel there is alot of parfume, but once u go in your room is smell of humidity. Pillows were not enough as per standard requirement for hotels, should be 4 per bed, but we had only 4 and half as one was very small. No complimentary water, you will have to buy from the bar with is 6 euro, and they have only vitel, which in my opinion taste horrible.
We spent 5 nights in total, and we were looking forward to leaving as soon as possible. The AC in the room we never use it as when they put it on a lot of dust came out and the white sheets had black dust on it.
Also, we asked for an invoice, and we have been told that Booking. Com should provide us with one.
10.0 / 10.0
Παραμυθένια !!!
Everything was great with a wonderful welcome. As soon as you enter the hotel it smells so beautiful and fairytale. My kids loved it
10.0 / 10.0
I’ll be back!
Wonderful stay for me. Sad to leave.
2.0 / 10.0
Never staying in this hotel ever again
The location and the theme of the Hotel were great for the kids. Breakfast was okay.
Everything else;
- No one to help us with our luggage (we were 2 adults and 2 kids with 4 suitcases and 2 carry ones and one adult had severe back issues; it’s a 4 star hotel; bellhop service should be a given)
- they gave us a wrong room and we had ordered room service and when they gave us the right room which we had to move our own bags to again the food came and when we asked the waiter to help us carry the food to the new room because we had to move our luggage, he said no angrily dropped the food on the table and left.
- the housekeeping was extremely extremely bad. We would return to the room and it was messier than when we left it. We’ve called reception about this problem and they promised to give the room a deep clean the next day. Never happened. The floor is extremely filthy. Both me and my nephew have sensitive skin and were itching all over every time we were in that room.
- Disney Bus transfer is basically fight for your life, they don’t have a dedicated one for the hotel but share one with 4 different hotels and it gets extremely crowded that you can’t breathe, that is if you were able to even get on the bus. We had to Uber a few times because it just wasn’t worth the time wasted.
7.0 / 10.0
Child friendly property & good location
Child friendly
-Breakfast experience was hard, our clothes stinked cause smell of the food area.
-the service design of the Disneylans shuttle was poor, families need a line and a facilitator rahter than a wait and jump challenge
7.0 / 10.0
Lovely hotel, but expected more.
The hotel was lovely and clean and very appropriately designed to feel as if you are already entering into Disney atmosphere.
We visited in sept, the rooms were very hot almost unbearable and the room ambient temperature could not be regulated to our desire cause they told us it was broken. When ask for fans they said they had none and we had to sleep with the window open. Which wasn’t ideal since it rained outside. Dining options are a little limited.
5.0 / 10.0
Not a dream castle but had fun in Disneyland Paris
The main building and grounds are modern and have good decor. Location is local to Disney parks with a short free shuttle service.
Breakfast is terrible, little selection and low quality. The indoor pool needs renovation and the pool changing rooms and toilets are not the cleanest. Staff at the hotel are very slow and have zero personality probably the worst customer service I’ve seen at a hotel. Then there’s the prices which are just ridiculous, £11 for a Jack Daniel’s and coke. £5 for a warm 330ml Magners cider.
Bedrooms are clean and tidy but again let down by the bathrooms very worn and require renovation. There was a towel with a small blood stain in our bathroom. Teas, Coffees and Milk are never replaced we had to go to reception on multiple occasions to ask for more. In general for the price it’s OK but that’s about it nothing to shout about quite a dull atmosphere for a Disney style hotel. No entertainment, Extortionate food and drink prices for low quality service and produce. I wouldn’t return.
7.0 / 10.0
Over prized for what Eddie received.
The staff were very polite and professional.
The breakfast goods have had more variety.
Room service order took far to long especially when ordering for young children.
The pool area the changing room floor wsd extremity wet and a slip hazard and accident waiting to happen.
9.0 / 10.0
Amazing !! We will definitely came back!! We recommend!!!
Lovely Bedroom , breakfast delicious, bus to go to Disney was amazing
A little bit far from Paris , but with Disney station is possible to go .
10.0 / 10.0
Another magical stay ❤️
This is our second visits and it such a beautiful hotel and great value for money
The only problem was the shuttle bus and the fact that there is only one that goes to several hotels and it gets very busy and takes a while
8.0 / 10.0
Excellent value for money Disney Paris stay
Perfect location, brilliant shuttle bus service to Disney, close to Casino supermarket and pharmacie. Can eat own food in lobby and order in. Great breakfast options and kids corner. Loved the kids games room, play area, pool and all facilities. Beautiful decor and building, very luxurious. The bunk beds were fun and perfect. Great sized bed. Staff spoke English and very friendly. Beautiful pastries at breakfast and hot drinks were of good standard.
The table tennis set was missing and instead of purchasing new one they simply said they don't have one.
Arcade games had to be paid for, would be nice if at least one or two were free
No vegetarian option for guests to buy food in the hotel
No vegetarian sausages in breakfast or porridge etc . Flavoured yoghurt pots for kids were not there. Room was too hot no AC
9.0 / 10.0
Evrerything was o.k.
Temperature was cold im room, and she has given a small machine for heating.
Im Spring the temperature obaut 10 Celsius im room is for the children to cool.
8.0 / 10.0
Clean and nice place !!!
Disneyland Paris
The first night we went to the buffet to eat they told us 18 euro per person one lady who was working there for the buffe, and after we finished the dinner in the bill she charged us 35 euro per person also after that she pretended that she don’t speak English and then she left :)
10.0 / 10.0
Big kid ! Little kid!!
Everything
There could have been more options on the breakfast menu especially for the children
FAQs
Is parking included with this hotel?
Yes, parking is listed as an amenity at Dream Castle Hotel Marne La Vallee. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Dream Castle Hotel Marne La Vallee. Enjoy the water!
Is Dream Castle Hotel Marne La Vallee pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Dream Castle Hotel Marne La Vallee?
We found 13 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
Internet / Wifi · Air conditioner · Balcony or Patio
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