The Orchid Hotel





7.6Good
(2,579 Ratings)
"Clean friendly and helpful"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Well priced for this locationPriced under area average
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Located just 5 minutes' walk from East Cliff sandy beaches, on the Bournemouth coastline, Orchid Hotel is just a short distance from the city center. This hotel features 2 function rooms, a fully licensed bar and a 24-hour reception.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
Bar
WiFi/Internet
Garden
Accessible Parking
Family friendly
Smoking allowed
Safe
Key access
Key card access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.6Good
(2,579 Ratings)
"Clean friendly and helpful"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Clean friendly and helpful
Some music noise from bad area
8.0 / 10.0
Lovely room, staff polite, just out of town location nice and quiet
Expensive breakfast always had to ask for milk and tea bags for our room
9.0 / 10.0
Food was great
comfortable bedroom
5.0 / 10.0
Nice bar and restaurant
The mattress not good, birds inside the roof
9.0 / 10.0
Great full English breakfast. Nice outdoor area. Good location- close to town.
Our TV was very old and didn’t work very well even when batteries were replaced. Could do with updating.
8.0 / 10.0
Location was great, very clean and comfy room, and the staff were very helpful. Breakfast was very yummy!
Bit expensive for a bottle of water at the bar. Plus the parking is a bit expensive (£15) but you do get a 24hr stay.
8.0 / 10.0
Clean, modern, central location
Blinds but no curtains.
2.0 / 10.0
Walkable to Bournemouth town centre.
Foyer smelt of BO. Requested a nice room and was given a room above the bar/restaurant at the front of the building. Was disturbed in the evening by very loud music from below and in the morning disturbed by bin lorry arriving. There was a body hair attached to my complimentary mini soap under the label.. ugh! Breakfast was the worst we have encountered..continental breakfast has no cold meats or cheeses out and poor offering of other items. When requested cheese selection were given sliced cheese that was dry and old. Toaster not working properly, had to ask for butter. Mushrooms were very shrivelled and obviously old. On arrival the Staff member had said they would change our room after one night but then changed their mind despite the hotel being fairly empty. Parking is £15 per night but there is free parking right outside after 5pm.
9.0 / 10.0
Location was great. Staff very helpful. Breakfast was very enjoyable and David looked after us brilliantly.
We were only on a short overnight stay but all was very nice and comfortable.
9.0 / 10.0
Súper warm and welcoming check in. Room very comfortable. Shower excellent. Had a small problem with the door lock in my room and they swapped me to another room no problem. Cooked breakfast very good too.
Nothing
9.0 / 10.0
We stayed in room 116 which was a great size room, water was lovely and hot .. pillows were fabulous 'didn't want to get up'
breakfast was lovely and plentiful
would stay there again x
8.0 / 10.0
Staff were all lovely, comfy room, nice big towels.
Location was good near the town.
We had a problem with our shower, which was quickly rectified.
The hotel reception area was so hot, far too hot.How the reception staff work in that heat is beyond me.
The only complaint about the room was that the towel radiator was too near the toilet, you literally had to sit sideways as you would burn your knees.
But apart from that, the room was comfy.
8.0 / 10.0
A new and modern hotel not far from.the centre and the beach. Close to various facilities, has its own restaurant, and bar and reception are open 24h, offers luggage store before and after your stay. I loved the decor, I found the bedrooms comfortable and warm enough for a winter stay, but with an overlook on some minor details.
The personell we encountered was all quite young and sometimes a bit unexperienced but very friendly and available.
See above.
6.0 / 10.0
Breakfast was good
Turned up at 12.30pm....we couldn't check in till 3pm.....we asked if our room would be ready soon.....told it could be a while....5 minutes later we was told if we could pay £ 10 then we could have the room......also in the evening we ordered 3 SINGLE jd and cokes from bar.....we paid for these drinks but 10 minutes later the batman told us he had made 3 DOUBLE jds and he had only charged us for singles.....was highly embarrassing
7.0 / 10.0
The rooms were very clean however the sink would not hold the water due plug not fitting properly
The secure lock for night times did not work properly due to misalignment of the door frame. These faults we not noticed until the nighttime and I was not prepared to change rooms then. Otherwise the rooms were very pleasant
As mentioned above
1.0 / 10.0
Location
Very very old, not been updated. The heating wasnt working and my room was so cold i struggled to sleep and was awake most the night. I suffer from asthma also so the cold effects me, my chest and my breathing more then a normal person. I spoke to hotel staff that didnt really care about what I had to say. Very disappointing. And to top it all off i paid £15 for parking for one night which is a very extortionate rate. Very disappointed.
10.0 / 10.0
Lovely room, bathroom, comfortable bed
Little Tatty and could do with a little freshen up but lovely.
10.0 / 10.0
The staff were super friendly and helpful. The vibe of the place was relaxed and ticked all the boxes. Shops and restaurants were a short walk away
There was nothing
9.0 / 10.0
Friendly staff great restaurant and food
Bathroom was a bit run down silicone was black and tile grout was dirty and missing on the floor also wasn’t told that we had to pay for parking until we had paid for the stay which was £15 a night
6.0 / 10.0
Friendly staff and very helpful. Breakfast lovely and everywhere kept very clean. Good value for money.
Lift not working which was an inconvenience as I was traveling with Seniors. The restaurant wasn’t opened in the evening which was disappointing to find out when we arrived late evening after traveling all day. The hairdryer was broken. The triple room we were using was basic, and judging from the photos on the website they were showing much nicer decorated room and more space for 3 adults. No phone extension in the room to contact reception down stairs.
7.0 / 10.0
The room was very comfortable and I liked the very large bath towels.
There was an air of the hotel being short-staffed and we had to wait a very long time for our breakfast.
5.0 / 10.0
The room was a decent size.
The basin in the bathroom was blocked. No blind or curtain at the bedroom window. AirCon units blocked with dust/fluff. I was concerned about legionnaires disease. The restaurant was closed, Chef on holiday! Hotel in administration - certificate out of date from 8/11/25. Lift not in use as certification had run out.
6.0 / 10.0
The room was very nice. Clean and well
Presented
The blinds didn’t do much to block out the light which was coming in from the courtyard, so didn’t get much sleep. Also unfair that I had to pay for parking just because I used booking.com to book and didn’t book directly through the hotel. Breakfast should have been included too at that price.
10.0 / 10.0
Very good. Clean, fresh all newly decorated & modern.
10.0 / 10.0
Very convenient location . Provided everything to meet our requirements
Nothing to dislike
8.0 / 10.0
Easy access, parking available (street and car park). Well laid out restaurant area and bar. Good breakfast, individually cooked. Tidy convenient rooms.
9.0 / 10.0
Lovely hotel in a great location. Very handy for town and the front.
5.0 / 10.0
the hotel was in a great location
they charge £15 a night parking if you book through booking.com. The room was 29 degrees andi couldbt get it to cool down at all. even with all the windows wide open.
8.0 / 10.0
The reception, kitchen and the venue was great.
The room could do with a little redecor and deep cleaning, stains on the wall at the sofa chair
7.0 / 10.0
Location. Staff helpful. Room great and nice and clean. Bed comfy and room peaceful and quiet. Nice bar and reception area. Nice festive decor. Nice selection at breakfast.
No complimentary shower gel. Plug in sink didn't work so couldn't run a sink of water for face washing or shaving.
7.0 / 10.0
The staff was very pleasant and helpful, and worked very hard
The lift was out of order (I'm over 80 and wasn't informed.) The window in the room is in a bad state if repair, which was no help with the bad winds.
8.0 / 10.0
Very close to the beach and about a 15min walk to the pier so a nice location. We had a family room and it was quite big. Staff were all very nice.
The single bed in the family room was a bit lumpy and not that comfortable. Also, the room next to us must have been a smoking room and as a result, our room stunk of smoke which really wasn’t very nice.
8.0 / 10.0
The room was just what i expected.
The staff couldn't do enough for me looked after me from start to finish as was travelling alone.
Nothing, enjoyed my stay and would book again if visit down here again.
8.0 / 10.0
Good location
Stayed lots of times but in summer months
Was so cold in the room they gave us a electric heater which didn’t warm the room enough
6.0 / 10.0
Clean. Bed was comfy. Staff were friendly.
Toilet was very cramped. You could rest your head on the towel rail whilst having a wee!
There were no curtains, just blinds. So too much light came through.
The phone to reception didn't work.
Having to pay £30 for parking! We were there 2 nights but didn't get there till 4.30 on Friday & left at 10.30 on Sunday.
6.0 / 10.0
Location & accomodation excellent
Constant door banging of fire door in corridor outside room 109 - made room door shudder therefore making you feel somebody trying to get in. Fire door needs a quieter mechanism.
10.0 / 10.0
Nice decor, relaxing, pretty
Rooms in need of a few repairs but still comfortable
8.0 / 10.0
Location of hotel was perfect for centre of Bournemouth, having onsite parking was good. It was nice to have the bar to have a relaxing drink.
Breakfast could be earlier and cheaper, breakfast starts at 8am, 7-7.30 would be better especially if your are travelling for work. Second visit in 2 months and lift was still out of order. In some places the hotel is looking a bit tired.
9.0 / 10.0
Very clean hotel. Comfy beds and pillows. Nice shower.
The silly short lead on the kettle. Apparently the rooms are allocated randomly. We are elderly,( late 70s) as were our friends also staying there.. We were both given attic rooms. A little thought at check-in might help. They did swop rooms for us but our friends struggled and he is on oxygen!
10.0 / 10.0
Everything
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FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at The Orchid Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Orchid Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Orchid Hotel?
We found 19 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and non-smoking.
