Best Western Chilworth Manor Hotel





7.6Good
(3,397 Ratings)
"The room was comfortable and clean and had everything we needed for the night. The breakfast was tasty and the staff were friendly
Check in was also very quick and simple"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
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Chilworth Manor is an impressive Edwardian manor house set in 12 acres of beautiful gardens. It has rooms with attached bathroom, a pool, a hot tub and free Wi-Fi.
Business facilities
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Garden
Laundry services
Sauna
Accessible Parking
Family friendly
Smoking allowed
Safe
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.6Good
(3,397 Ratings)
"The room was comfortable and clean and had everything we needed for the night. The breakfast was tasty and the staff were friendly
Check in was also very quick and simple"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
We ate in the bar and the food was great. Staff are really friendly and helpful.
9.0 / 10.0
The location
A bit on the expensive side
9.0 / 10.0
excellent location and fantastic room
squeaky floor boards
9.0 / 10.0
We stay about monthly and chose the hotel for its convenience to our location. It is comfortable and good value for money.
8.0 / 10.0
The club was a nice clean pool and gym
The prices were expensive for drinks and the bathroom tiles need grouting
9.0 / 10.0
We liked the large room, comfortable beds, good food and excellent service from the staff particularly Emily
There is no lift to the floor we stayed on which was disappointing and the spar was a little rough around the edges
10.0 / 10.0
The room was comfortable and clean and had everything we needed for the night. The breakfast was tasty and the staff were friendly
Check in was also very quick and simple
Room smelt quite strongly of paint but other than that it was fine.
10.0 / 10.0
Quiet, great value for money, tasteful and elegant restaurant. There is an option for a stroll by the hotel but I used the gym and the swimming pool.
The light bulb above the sink was flickering, the reading light wasn’t working on one side but I reported these and should be easily fixed.
10.0 / 10.0
Great location. Ample free parking. Hotel has great facilities. Swimming. Gym. Sauna. Steam etc. Great bar and restaurant. Rooms are clean and comfortable. Staff very helpful.
9.0 / 10.0
Great location for our pre cruise stay departing from Southampton. Really good size room. Great breakfast. Helpful, friendly staff. Very good value.
9.0 / 10.0
Breakfast was lovely and the room were warm
More tea and milk in the room
Drinks were so expensive
10.0 / 10.0
The location was very quiet and it had a really warm welcoming feel to it.
We were able to use the spa swimming pool free of charge which was an added bonus.
N/A
9.0 / 10.0
Nice surrondings! Beautiful house architecture ! friendly staff! Clean rooms!
Nothing
8.0 / 10.0
Lovely and cosy
Rooms were a little dated and also thought it best the kids swim would be better in the morning and not late in the afternoon
7.0 / 10.0
Bedroom was lovely
Pool was full of children!
10.0 / 10.0
2nd time coming love the place
Nothing
5.0 / 10.0
Very nice building and surroundings.
Very noisy room with the kitchen exhaust fan running all night, making sleep almost i.possible. We complained to the night staff but they were not interested and said the fan had been switched off hours ago!!! It had not!! Spoilt our visit.
8.0 / 10.0
I felt the facilities were great for what I paid. You had everything you needed for a comfortable stay. Breakfast was particularly good as I am gluten-free and there were plenty of options.
Electric radiators. The room was quite cold despite the radiator being on full blast.
4.0 / 10.0
This was my fourth visit
No help with luggage, broken shower holder, bedroom phone not working. When tried to get medical help, was advised to ring 111 myself. Christmas Day. Intense pain at the time (kidney stones). 111 called ambulance and I was taken to hospital. When I returned to hotel after 5 x pain relief and in my pj’s the first question asked.. do you want help to clear your room. When I explained that I couldn’t drive because of morphine and other opiates, they advised me that they had cancelled the room for the rest of the day and would charge me the same I had paid: £76 per night including breakfast. When I told them I wouldn’t need breakfast, just opportunity to sleep off the drugs, they reduced it by £1. I left the next day having slept most of the day and Boxing night.
8.0 / 10.0
Breakfast first class
Staff very amiable and very helpful.
Parking was good
Not enough light in the room.
7.0 / 10.0
Ideal location for our needs prior to cruising
No a/c in rooms electric room heater in room not great bedding duvet a little lightweight
10.0 / 10.0
Convenient location and pet friendly
Had to use reception twice and both times the receptionist ( different person) went out of their way to help and resolve any issue
8.0 / 10.0
Clean room; comfortable bed; beautifully laid out and tasty breakfast; lovely surroundings (although a little overgrown in November) with an amazing deer ring.
We went to the spa on the Sunday afternoon and discovered the pool was full of very boisterous and unruly kids - some jumping in off the sides which made swimming a gentle length practically impossible. On retreating to the jacuzzi, two children climbed the wall of the pool and crawled into the jacuzzi with us (despite clear rules about age limits on the sign nearby). We decided to return the next morning. When we did so, we were told in a cold, matter-of-fact way that there were no towels. Apparently they had not been delivered that morning. We were instructed to return to our room and get our room towels - a 5-10 minute walk through the cold. There was no apology. On expressing our surprise, we were simply informed that the reception had been told (as if to suggest it was our fault for not checking with reception). Overall it was very poor customer service. On leaving the hotel at the end of our stay that morning, the person on reception was apologetic about the towels and told us they had now arrived.
7.0 / 10.0
Not enough disabled parking spaces found it extremely difficult to park and the grounds are so dark
10.0 / 10.0
We love staying at this hotel, very beautiful location, fantastic staff and super comfortable.
Nothing ,everything was perfect.
10.0 / 10.0
Everything!
Nothing
3.0 / 10.0
Last stay was excellent. This one i was given a room above a noisy function and struggled to sleep
9.0 / 10.0
Dog friendly, comfortable, pleasant staff
Noise from the coach house parties
8.0 / 10.0
Professional and courteous staff, comfortable rooms with space to work and USB sockets, decent food in the bar, good location, excellent gym and the breakfast was (mostly) good.
Typical English hospitality industry issues - dynamic pricing so the room rate varies from good value to exorbitant, tiny croissants at breakfast and the rotating toasting grill that is not enough (first pass) and burnt (second pass).
8.0 / 10.0
Location
Breakfast
Friendly staff
A heated towel rail would have been welcome especially as we stayed in the king suite.
TV was of very poor quality poor picture
10.0 / 10.0
Brilliant I'm sure
Brilliant I'm sure
9.0 / 10.0
Enjoyed an upgraded superior room - spacious and warm. Very friendly staff. Appreciated the individually cooked hot breakfast choices - perfect poached eggs in my case. Took advantage of the complementary access to the swimming pool and sauna in the adjacent sports club.
Some machinery/plant noise nearby my window.
8.0 / 10.0
Choice of breakfast
We are on the ground floor, as a function was on, very loud, people loud in corridor, kept us awake
5.0 / 10.0
Convenient location and easy check in. Staff are all lovely and helpful.
The hotel is run down and the room cleaning was questionable. There was hair around the bath taps, land the duvet cover had marks on. The pillows are terrible and the duvet was not warm enough. Parking is tricky.
10.0 / 10.0
Very comfortable, welcoming and convenient. Excellent staff.
Nothing
9.0 / 10.0
Calm clean and nice staff
8.0 / 10.0
The greeting at reception was very efficient and friendly.
The young lady behind the bar was friendly also.
The evening waitress, Orlena was superb and handled issues with the dinner efficiently and exceeded our expectation.
The chef seasoned the soup far too much almost making it unpalatable and the medley of vegetables were heavily sprinkled in salt which was totally unnecessary and they had to be changed. All this was done in a quiet professional manner by Orlena. This made the meal enjoyable.
6.0 / 10.0
The shared area of the Hotel was lovely, the bar not too expensive, and always had a place to sit
The hotel is defiantly a 3* hotel. The grounds could be made more of a feature of, the rooms a little tired, the carpets a little warn, just needs some love and passion put back into the hotel. There were cowebs in the room, careless overpainting, lack of eye to detail, Such a shame as the location of the hotel, and the foundations are all there. That they did not cook omelettes on Sat and Sunday because "it was too busy" just did not wash, that the food would run out and not be replenished (4 bananas for a full hotel was obviously going to be a problem), that they had totally run out of oat milk on Sunday is unacceptable. The reception could not recommend where to go in the new forest, or some nice walks was a shame. It felt as if the love had been lost for the hotel, and that's a real shame.
8.0 / 10.0
We love the beautiful property and its location.
The room could have been cleaner and the menu needs to keep sandwiches or light meals on after 6pm.
3.0 / 10.0
Bed was comfy
I paid for breakfast didnt get any, room very cold and noisy at night , tried to get a glass of wine at 10.45 but it was too much trouble
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Best Western Chilworth Manor Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Best Western Chilworth Manor Hotel. Enjoy the water!
Is Best Western Chilworth Manor Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Best Western Chilworth Manor Hotel?
We found 28 amenities for this rental. This includes business facilities, golf course (within 2 mi), free wifi/internet, free parking, and pool.
