"The breakfast is lovely, the beds are comfortable, and the staff are brilliant. They can’t do enough for you. Especially the check in staff, and Abby. They are friendly, polite, and when they recog..."
Great price for your budgetOne of the lowest cost properties in the area
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Includes essentialsPets allowed, Internet / Wifi, Parking and more
About this hotel
The hotel is 984 feet from the terminal building at Newcastle Airport and a 15-minute Metro ride from Newcastle city center. It has free Wi-Fi, a restaurant and a cocktail bar.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
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TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Booking.com
$$$$
6.8Average
(4,497 Ratings)
"The breakfast is lovely, the beds are comfortable, and the staff are brilliant. They can’t do enough for you. Especially the check in staff, and Abby. They are friendly, polite, and when they recog..."
The hotel is 984 feet from the terminal building at Newcastle Airport and a 15-minute Metro ride from Newcastle city center. It has free Wi-Fi, a restaurant and a cocktail bar.
Amenities
Pets allowed
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Garden
Family friendly
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Booking.com
Ratings and reviews
6.8 / 10.0
Average(4,497 Ratings)
100% verified reviews
8.0 / 10.0
It served the purpose except we didn’t sleep well
Easy access to airport clean & reasonable for an early morning flight out.
The bed was not comfortable and the pillows were too big & hard.
7.0 / 10.0
A cheap hotel for ease of getting to the airport early doors.
If you want to be close to the airport, then the location is great; it's only a short walk away. It's not particularly close to anything else, though.
The rooms are a bit dated and while generally clean, there are lots of corners being cut. I knew what I was expecting, though.
10.0 / 10.0
Wonderful, inviting and comfortable.
The breakfast is lovely, the beds are comfortable, and the staff are brilliant. They can’t do enough for you. Especially the check in staff, and Abby. They are friendly, polite, and when they recognise you they really go out of their way to make sure you enjoy your stay. Tonight I had dinner, which was very good, and served very well. I keep coming back to the hotel because of this, and they are always pleased to see you. Would recommend to anyone!
The lack of parking close to the entrance is a little disappointing as I suffer from Arthritis and it can be a little hard to walk.
1.0 / 10.0
Nice on the outside
Daytime staff are great at helping and giving direction. The vacinity to the airport is great.
Night time staff member was slow, seemed like he was napping in the back office. My room seemed clean and tidy, but by looking at the old furniture and fixtures, it felt not clean and needs a huge renovation.
9.0 / 10.0
Done the job for a early morning flight
Going abroad
No coffees in the room
5.0 / 10.0
30th October 2025
How close it was to the airport. The staff were somewhat helpful when ordering a taxi but not all had the same helpfulness.
The twins beds were very small twins, more like caravan size beds. The furniture was old and in desperate need of updating. The room was not very clean, with cobwebs in the corners, dust and food debris on the boxing for the heating pipes.
The towel rail in the bathroom was very rusty, needs replacement. The shower curtain could do with updating as does the shower both look very old and tired. The flush for the toilet was coming loose from the system. There was a stain in the bathroom from where the hot water ran, the hot water tap was difficult to turn off.
Dinner in the on-site restaurant was not very good. I was told by reception i could have a table for 18:40, I eventually got seated at 19:00. The cavery was poor quality, there was no bread roll with the soup, the meat was chewy. There was no water glass on the table ( I had to ask for a glass). The water was not refreshed after the previous diners, no drinks qere offered with the meal. The menu stated the server would invite guests to choose the main course, after diners had finished their starters, this did not happen. The chef had to be called from the kitchen to serve the meat, this resulted in a long wait for service. The chef never spoke or smiled during the sweving of the meat, he seemed very nervous and no interst in being there.
The housekeeping team were complaining about working conditions and said the had to cut corners, I heard some of the team swearing.
8.0 / 10.0
Just what we needed before our flight.
Enjoyed evening meal, good value for money. Staff polite and helpful.
Nothing we didn't like, only thing was we had to get taxi across to airport due to husband unable to walk. Only a short distance and they charged £12.
8.0 / 10.0
Was ok except for above they did order a taxi to catch connection
Being next to airport
Had a late night check in and to be up early to catch connection next morning just to be sure did not sleep in asked for an wake up call said did not do it now so did not sleep right in case slept in Then went to room saw was Kettle to make refreshments was no water asked was told had to buy bottled water or use the room water tap something I don’t do
4.0 / 10.0
Old rooms. Bad service. Understaffed
Prices ok. But that is all
One person working in the bar and serving food. People standing in line to get served for a very long time. The barman could do no more than he did. Just understaffed. The place is so old and worn out rooms. In 2025. This should not be the case for a hotel next to the airport. So bad. So uncomfortable. So bad service but it's not the staff fault
7.0 / 10.0
Short weekend break
Great location for the airport and car park available for the duration
9.0 / 10.0
Only stayed one night but enjoyed my stay I was able to have a late drink although I only had one but nice to have the c
Close to airport and the bar was open late
Nothing
6.0 / 10.0
We only stayed one night cost £94.00. If I was staying longer I would expect better. The good thing was the meal in the
Close to Airport.
The Hotel could do with a upgrade. Especially in room 9.
Shower knob fell on the floor.
Cracked floor tile
Grouting around the bath floor and in between tiles coming away.
Crack in sink.
Mirror needs replacing.
Entrance to main entrance.
Windows need cleaning.
Cobwebs in corners.
8.0 / 10.0
Excellent hotel for comfort and location
The location is within easy walking distance from the airport which is a bonus when landing at 2am.The beds are always clean and comfortable and the hotel is quiet.
8.0 / 10.0
Convenient, comfy stay.
Clean, comfy bed, proximity to the terminal.
Bar too small - could not get a seat nor any available in the public area outside the bar.
4.0 / 10.0
It serves ours need could be done with updating
Its location
It was a bit grubby
5.0 / 10.0
Very quiet, short walk to airport
The room was very clean and quiet which is what I needed for my 7 hour sleep, short walk to airport
Hotel rooms really need as revamp as very dated.
8.0 / 10.0
A comfortable easily accessible overnight stay to start my holiday
Decor is a little dated but functional
4.0 / 10.0
Disappointed by being allocated a room that is very past its best.
Check in was great - efficient and quick following on-line check in two days previous to arrival.
Room ( ground floor No17) was shabby, contained tired old furniture and two single beds had been pushed together to form a large double despite the hard sides of the singles forming a very uncomfortable ridge between the two soft elements.
Toilet was “tired” , had no toilet roll holder and smelled rather “drainy”.
Room preparation was good but this was a clear “can’t make a silk purse out of a sow’s ear” scenario.
I stayed in this hotel a few days before , on second floor, and the room was very good!
7.0 / 10.0
Budget hotel is clean and convenient for airport.
Price and location.
The hotel is a little tired. Only one pillow each.
7.0 / 10.0
Hard bed spoilt otherwise excellent stay with breakfast as highlight.
Good location for Newcastle Airport. Friendly and helpful staff. Arrived at 2am after late flight and it was no problem. Room warm and clean.
Excellent buffet breakfast at good price.
The bed was very hard. My wife very tired after flying in at 2am but were unable to sleep as the bed was so hard.
7.0 / 10.0
Satisfactory in the end
Close to the airport
Booked originally with onsite parking but was told because of a football event we had to pay £105 just for hotel room as they had blocked off car park. Made a new reservation via booking.com.
For a fraction of the price.
This left a nasty taste for future bookings.
6.0 / 10.0
Booked a double room which we have previously stayed in . On arrival we were given a family room with a small double bed
Location
Uncomfortable bed small room
9.0 / 10.0
Ike an extra day's holiday
No breakfast but lovely comfy bar/lounge and competitive prices
Nothing
8.0 / 10.0
First time Stay
Rooms were very comfortable,clean airy
The bar was quite busy, but only one server on so there was a long wait to be served.
The bathroom in the room was a bit dated and some evidence of mould on the tiles. However, this did not distract from a very enjoyable weekend.
7.0 / 10.0
Excellent staff excellent location
Location for airport
Very noisy through the night,doors banging,noisy room next door
8.0 / 10.0
Don't judge books by covers.
Everything except initial appearance and tiny size of my single room.
See above.
8.0 / 10.0
Perfect choice for a good nights sleep
Great staff. Bath as well as showers. Comfy. Everything worked in room. Close to airport so could walk there. Quiet so could sleep well.
Nothing
7.0 / 10.0
Better than before. It's no Premier Inn.
Close to airport. Was cheap
Slow check in. Room was dated.
10.0 / 10.0
Hotel stay
Location for airport .happy hour excellent
Bit dated but was very good
7.0 / 10.0
Arrived late, left early, had a good night's sleep.
Convenient location, 5 mins walk from NCL airpory
No footpath from the terminal! You have to dodge the traffic if you come from the airport - not the hotels fault, but a bit risky.
10.0 / 10.0
Great
Everything all the staff were great rooms very clean would not stay anywhere else so thankyou xx
Nothing
3.0 / 10.0
Cheap but cheap for a reason disgusting
Good location and staff
Old and it’s disgusting
9.0 / 10.0
Great value hotel, short walk to terminal
Brilliant location for early morning flights
Nothing really
6.0 / 10.0
Cheap when we booked but it was even cheaper the day we arrived
Close to Airport
Typical Britannia no investment tired old smells
7.0 / 10.0
A convenient location
The staff were typically friendly and helpful. I chose the hotel because a family celebration was being held there. It was convenient for this reason
Paying for carparking. I only ate 1 breakfast in the hotel, which was for convenience only. The dishes in which the food was kept were hot, the self service serving utensils were hot ... the food was lukewarm. I was pleased that I had not pre-paid for my breakfast, as I would not have bothered on the second day. I didn't sleep well, as the one pillow provided was too hard. The hotel is clearly used by people waiting to cross the road to the nearby airport for flights at all hours. Consequently, people were moving around the hotel during the night. On our second night, we were disturbed by someone opening our door but not entering the room
The staff, however, were typically friendly and helpful
6.0 / 10.0
It was fine
Good location
Bed too small despite being a double
Only one pillow
Room card not activated so had the inconvenience of having to go back to reception to have card activated
8.0 / 10.0
Excellent value
Fantastic location. Great value for money. Lovely welcoming staff. Loads better than I expected from this chain
Hard pillows, but actually the bed was very comfortable and the room really nice. I’d booked a single for very little money and expected the worst - but what I got was a good sized twin room
3.0 / 10.0
Ok, but tired 1980s hotel.
Close to airport. Breakfast ok.
Hotel is very worn and tired looking. Looks like it was built in the 1980s and no changes since. A 1980s hotel would be actually ok if the decor was maintained. Chipped doors and walls, old tired room furniture, rusty plug holes etc, etc. ok for one night.
10.0 / 10.0
Night before flying off
Location, price, staff were lovely. Yes the hotel needs modernisation but it's is clean and showers hot.
2.0 / 10.0
Don't bother staying here
Close to the airport
Bed was far too small, not flat at all, right next to a radiator, extremely thin walls and doors meant that you can hear people all night in the corridor, depressing decor, shower door broken and replaced with a cheap shower curtain, no water pressure at all . Terrible nights sleep
FAQs
Is parking included with this hotel?
Yes, parking is listed as an amenity at Britannia Hotel Newcastle Airport. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Britannia Hotel Newcastle Airport pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Britannia Hotel Newcastle Airport?
We found 9 amenities for this rental. This includes pets allowed, internet / wifi, smoking allowed, parking, and laundry.
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