Hotel in Canton of Lucerne
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
Family-run for 150 years, the Boutique Hotel Balm is located in a green suburb of Lucerne and features a gourmet restaurant with fish and other specialties and offers free WiFi in all rooms. The hotel also offers a seasonal outdoor swimming pool.
Amenities at Boutique Hotel Balm
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Pool
Non-smoking
Pets allowed
Heating
Bar
Balcony/Terrace
WiFi/Internet
Ski in/Ski out
Garden
Laundry services
Family friendly
Ironing facilities
Smoking allowed
Safe
Key access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Canton of Lucerne
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Aug 2026
The location is beautiful, with views of the mountains and close to shops, amenities and bus stop. Easy to find with your satnav! The hotel is next to a petting zoo, with goats, bunnies, and Shetland ponies. The food is exceptional, both evening meal and breakfast. We loved the place so much we booked a room for our return journey. Final comment, my wife loved the water that you can drink from the tap!
Nothing.
9 / 10Outstanding·Aug 2026
Staff were so helpful. We ate in the restaurant and the food was amazing.
No air conditioning but there were fans in the room so it was ok.
9 / 10Outstanding·Aug 2026
Lovely location with views across the mountains. Good old school family run hotel with high standards and a friendly welcome. Really enjoyed breakfast. Dinner at the Pistache was really quite exceptional..if you stay and can afford it please go!! Not in Lucerne but just outside but they offer guests free bus travel if you want to go and visit.
Fairly high price for room and food but In context of being in Switzerland not so much....( everything there seems to be)
6 / 10Average·Aug 2025
The location was great, reachable with a 20 min bus ride from Luzern. The restaurant is spacious and has a nice mountain view. Breakfast was okay,
Even though the room was spacious, it was nothing close to as shown in the photos. Most of the rooms have view to the car park, definitly not worth the money they charge. When I approached the staff at reception, she mentioned there were only 4 rooms having mountain view and she could not offer me one. There was no supply of tea/coffee and kettle in the room which is provided even by budget hotels now a days.
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Top rated by guests
9Outstanding
(1,167 Ratings)
"The location is beautiful, with views of the mountains and close to shops, amenities and bus stop. Easy to find with your satnav! The hotel is next to a petting zoo, with goats, bunnies, and Shetlan..."
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