Sheraton Frankfurt Airport Hotel & Conference Center
Top rated by guests





8.3Excellent
(17,170 Ratings)
"Convenience, cleanliness, comfort"
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
This completely renovated hotel is directly connected to Frankfurt Airport´s Terminal 1.
Business facilities
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
WiFi/Internet
Laundry services
Sauna
Accessible Parking
Family friendly
Ironing facilities
Smoking allowed
Safe
Accessible by lift
Key access
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.3Excellent
(17,170 Ratings)
"Convenience, cleanliness, comfort"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
6.0 / 10.0
Comfortable bed
Wi-Fi was terrible . TV didn’t work in first room
8.0 / 10.0
location and room very convenient
long queuing at check in
9.0 / 10.0
Airport is well connected via train to the city. Airport hotel facilitate smoother return to home country. We use this airport hotel as our base when enjoying Frankfurt.
Wifi connection needs improvement - very slow and sometime unaccessible (could be speed or limited bandwidth)
10.0 / 10.0
Convenience, cleanliness, comfort
My room was too close to the elevators.
10.0 / 10.0
Close to the airport and easy to navigate
All good
9.0 / 10.0
The way thecsevie staff took us from the hotel and delivered us to the. Check in desk in Term 2 perfect start to our Asian holiday
1.0 / 10.0
When we arrived at 17 30 the room was freezing. I don't really want to have to wait on a service man to turn the heating on. This should be attended to by housekeeping.
After the issue was solved we was assured that we could adjust the temp. Unfortunately the thermostat did not adjust and my Aunt and l had a horrible night.
The second night was worst. The temp stayed at 24.8c and combined with the fan and the a/c we both felt terrible!!!
We are now heading back on a long distance flight to Sydney. Thank you for indifferent service and a poor experience.
I refer you to our initial stay last year.
I can say that last year on our second stay your housekeeping team made our experience most pleasant so Thank you for that.
Really inspite of the excellent location we will not be returning.
Although l feel your service people have dropped their standards as usual the beds were excellent.
Sincerely
Linda MacCauley
A/C of course.
8.0 / 10.0
Shower drain was partially blocked, almost overflowed into bathroom. We mentioned this at front desks as we left, so hopefully has been addressed.
5.0 / 10.0
Position in the airport
The food in the restaurant, and the room rate
8.0 / 10.0
Rooms were clean and comfortable. Had all the amenities and outlets for rest and work.
No drinks in the mini refrigerator.
10.0 / 10.0
Comfortable hotel in the airport, convenient for last night of our trip before flight out. Breakfast buffet is wonderful.
9.0 / 10.0
The property is easily accessible from the train station and the airport. The room was large and the beds comfortable. The breakfast was excellent. The help given by the porters taking out luggage all the way to the airport check-in was fantastic. A big thank you for that.
7.0 / 10.0
At the airport
We got lucky to arrive when we did and not have a long line wait. A few minutes after checking in they had over 60 people waiting on line and not enough staff checking them in.
For the price I paid. I would have expected breakfast to be included. We also called the staff to bring an extra pillow and ice. The pillow arrived hours later and the ice person never showed up.
10.0 / 10.0
Convenience to airport for early getaway, the Bar and the ability to meet travelers from around the world. The customer service was brilliant with the Porter from the afternoon before coming to collect us, with our luggage, and take us through to check-in at the airport................faultless and very much appreciated.
4.0 / 10.0
Breakfast was Horrible. I paid for breakfast to be included. The early bird breakfast was a small stale croissant, half rotten apple and a bottle of juice. I’d like to be informed how I can have two breakfasts refunded.
See above
10.0 / 10.0
Excellent
9.0 / 10.0
The room and facilities were lively.
A long walk from the terminal
9.0 / 10.0
Comfortable bed, good bathroom accessories, amazingly quiet for hotel next to airport autobahn etc.
Very squeaky bathroom door. Poor restaurant choice that evening. Main restaurant closed for event.
9.0 / 10.0
Good location for an early flight, the property is clean and pleasant
There was no more wash lotion in the room.
7.0 / 10.0
Proximity to FRA.
Rather dark environment.
6.0 / 10.0
Clean and spacious accommodation. Great beads and pillows. Bathroom was very nice … to a point.
The bathroom had tiny towels… not such if they forgot to leave bigger ones or this was their policy. The room I stayed in was so noisy I could hardly sleep. They put us by a door that was used by a lot of people — and since the door into our room had a gap under it , we could hear everything…. Talking, the door opening and shutting….so yes the rooms are great and very comfortable but ask for a quiet room.
10.0 / 10.0
Location from the airport and the great service and help on our arrival. Very friendly and helpful staff
6.0 / 10.0
Upgraded to Marriott. Comfortable room and bed, good breakfast
Check in staff seem to be perfunctory in their role and not representative of a hotel chain of this level.
Check I. Was delayed over an hour and a half due to technical problems. Considering this, not a drink of water/ coffee etc was offered with sincere apologies. We gave up and left our bags and ended up having to check in Kate that night.
8.0 / 10.0
Once I found the hotel at Frankfurt airport check in was easy. Perfect for a late night flight arrival and a very early morning train journey as the hotel is right next to both.
I hadn’t realised it was in a separate terminal from where I flew in so getting there on the shuttle bus took a while and then signs directing people to the hotel were not obvious. I had to ask for directions.
3.0 / 10.0
Air-Port is convenient Room, just ok, no bath tub
Big ques during check in.
I am stying this hotel amost from 1999.
Lifts are very poor and very slow now.
Some staff peopls know me especially porter
1.0 / 10.0
Location by the airport
Broken elevators, shower that was changing water from cold to scolding while in shower, rooms were old and run down and super expensive
8.0 / 10.0
Very well appointed Hotel with amazing location
The room that was given to me was far away from the lifts
6.0 / 10.0
Location
The state is the room
9.0 / 10.0
This is what I like about airport hotels: Highest degree of professionalism. Everything is thought and developed to make travellers life easier. The room had even an office corner with desk, where you could work. And this at a quite low rate!
The reception: endless queues all day long, you really have to wait a long time. And, although the staff was very professional and forthcoming, they did not speak German - in Frankfurt. Not a problem for me, but still puzzling.
7.0 / 10.0
Very convenient for the airport.
Slow service at reception. Restaurants close at midnight and room service menu very limited
7.0 / 10.0
The location and the bed quality is great!
Great in pictures, the reality is different: staff politeness is limited, WLAN costs 9e per day/perso, Lamps are not working in the rooms, the curtains are full of holes...
10.0 / 10.0
They gave me an upgrade and I stayed at the Marriot Hotel. It was really good to become this upgrade. The hotel is also really good. I had a great night sleep and so did my mom, that was coming from a long journey of flight. It wasn’t my first time and also won’t be my last one.
The breakfast could be a bit better for the people who eat gluten and lactose free. Not being able to have the cappuccino with oat milk made me sad.
7.0 / 10.0
Closeness to the airport and the size and amenities of the room
The check-in process took forever with a long queue but the friendly staff made up for it with coffee vouchers
The gym was under construction and the spare gym was poor
The prices for food and drinks are airport prices. They are a bit ridiculous
8.0 / 10.0
The reception staff on arrival were so helpful for a very tired traveller
Cool air conditioning
10.0 / 10.0
Big, quiet room, very comfortable beds, nice roomy bathroom. Right in the airport.
Needed to „learn“ how the shower works
10.0 / 10.0
room is so clean located near ariport, and as I found my bag problem, then the hotel help us to open it, so much thanks.
service ...
8.0 / 10.0
Good location
We booked two rooms under one pre-paid booking via a booking platform, but the check-in staff was only able to retrieve info for one room. The same happened to another family we travel together. It wasted us a lot of time and particularly frustrating as the other family was travelling with kids and it was near midnight.
9.0 / 10.0
All good!
Over aggressive staff looking for tips
9.0 / 10.0
Location.
There is not enough sign to locate the hotel at the airport.
10.0 / 10.0
Location and Ambience.
Floors are big and long walks to the rooms located at the end. Also breakfast is good but staff are under pressure as they start to tell customers to leave as soon it hits 10:00 am and are almost removed at 10:30 am. At least guests should be allowed to finish meals.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Sheraton Frankfurt Airport Hotel & Conference Center. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Sheraton Frankfurt Airport Hotel & Conference Center pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Sheraton Frankfurt Airport Hotel & Conference Center?
We found 28 amenities for this rental. This includes business facilities, golf course (within 2 mi), concierge services, free wifi/internet, and free parking.
