Hotel in Neuss
4-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
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About this hotel
This Mercure hotel is located in Düsseldorf city center, just 984 feet from the main train station. It offers air-conditioned rooms, a bar and a restaurant serving German cuisine.
Amenities at Mercure Hotel Düsseldorf City Center
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Wheelchair accessible
Balcony/Terrace
WiFi/Internet
Laundry services
Ironing facilities
Safe
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Neuss
Nearby attractions
Available Rooms
Ratings and reviews
100% verified reviews7 / 10Good·Aug 2026
Perfect location, not far from train station and shopping areas. Plenty of space in their on-site underground car park with entrance directly into hotel. Felt safe to park car there. Comfortable bed.
Needs a bit of updating, no towel racks in the bathroom or hooks on the wall/door to hang anything whilst using the bathroom. The rooms need soundproofing. We were woken many times in middle of night by slamming doors, footsteps from above, etc. But there was no noise from outside or the traffic from the roads nearby!
7 / 10Good·Aug 2026
When I checked in I was unable to pay for my stay using either of my credit cards or my debit card. I tried to get cash using my debit card but this did not work. I eventually managed to pay via bank transfer. The hotel staff explained they had problems with british credit/debit cards.
This situation was a little bit traumatic for me even though it was resolved eventually. Could you ask the hotel in question why this situation occurs as other guests may experience the same problem and may not be able to resolve it so easily.
8 / 10Excellent·Jul 2026
Central location
N/A
6 / 10Average·Aug 2026
Location
A bit noisy and dirty. I believe it’s a 3 star.
$$$$
7.7Good
(1,807 Ratings)
"The hotel was only 10 walk from the train station. The staff at the reception was very friendly and helpful. Especially Ms Permaratasari who help me with the room, Ms Aishia who was very helpful expl..."
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