Millennium Hotel Paris Charles De Gaulle

Very Nice Hotel and Nice team as well.

N/A

The cleanness and the location

Everything was good

Rooms are older than vintage, light in bathrooms need to be renewed and more lighted to the mirror and not to the toilet. plastic on the bed has surely a reason but you shouls look at another solution.

lights in the bathroom and the `old fashionned` deco of the room.

The restaurant was wonderful and the food was delectable. The pizza tasted amazing and was a good value. The rooms had lots of Character with gargoyles on the desk. It made the room very comfy and cozy.

Nothing

The location was great. The value was very nice. The breakfast was amazing. The pool was very nice. The gym was good. The staff were approachable and friendly for the most part. The beds were comfortable.

More flexibility with the shuttle to and from the airport would have been much better. It leaves at specific times, and missing it means waiting an hour or more. It did not run in the afternoon.

Looked great from the outside

€25 cab journey to the airport- 4km

Room was spacious.

We are extremely disappointed with the way the staff handled our missing items. We accidentally left a couple items in the room, and immediately followed up the same day we checked out, and the way the staff handled this was a JOKE. We had to call MULTIPLE times over 4 days, asking if they had got in contact with housekeeping and they made 0 effort to follow up. It was honestly a joke. On top of this, the breakfast was extremely poor. The scrambelled eggs were runny and flavourless and they don't have a great variety. Will most definitely not stay here again and do not recommend to any people looking to stay here.

Nothing went well. This is a terrible hotel and by far the worst 4-star hotel we have ever stayed at. The rooms are old and dated. The first room we were assigned felt like a sauna when we walked in. When we went to turn down the heat, we discovered that the thermostat had been smashed and the dial to adjust the temperature was broken in half and hanging from the thermostat. The room had wallpaper peeling from the wall, wrinkled carpet representing a trip hazard, beat up furniture and in short, was a mess. And we had booked a deluxe "Club Room." We then had to drag our luggage back to the front desk and have another room assigned. The new room was better, but still needed new carpet, a repair or replacement to the wall paper, and overall needed to be updated to meet Millennium franchise requirements. This hotel is a black mark on Millennium and frankly, I am surprised that it still has a franchise. I may never stay at another Millennium franchised hotel again. Hilton or Marriott would have almost certainly revoked this hotel's franchise years ago. In addition to the above, the hotel boasts that it offer free airport shuttle service. In fact, the service is infrequent and the earliest shuttle to the airport is at 6:50AM which is too late for many international flights given that you are advised to be at the airport 3 hours before departure. Accordingly, we had to use a taxi from and to the airport. The taxi from the airport to the hotel (which we picked up from the taxi cue) cost 18 euro. We asked the hotel clerk to book us a taxi at 6:00AM for our return trip to the airport. A car arrived to pick us up at 6:00AM but it wasn't a taxi. The drive to the airport took about 5 minutes and the driver charged us 28 euro. He had a little device to charge our credit card but it didn't provide any receipt. So, we paid 46 euro for taxi service to and from the hotel. DO NOT STAY AT THIS HOTEL.

In addition to our negative comments above, the hotel's restaurant is simply awful. The service was very slow. My wife and I both ordered the burger and fries and while the fries were okay, the burgers were terrible. I ordered my burger medium rare and the burger I received could only be described as a hockey puck. It was so overcooked and dry, it was inedible. My wife's wasn't much better, but she was hungry and decided to eat some of hers. I sent mine back and demanded that it be cooked medium rare. One would have thought that my order would have been put immediately...but instead it took about 30 minutes for another burger and fries to be delivered. And after that long wait, I received another beyond well done hockey puck that was simply inedible. We had just spent three weeks in France, Switzerland and Germany and dined at at many restaurants from small restaurants with eight to twelve tables to larger restaurants with several rooms and every single one of them was absolutely wonderful with superb service and unbelievably delicious food. Yet at the Millennium CDG, it seemed to us that the goal was to serve the worst possible meal. FINAL WARNING: DO NOT STAY AT THIS HOTEL.