Mercure Paris Roissy Charles de Gaulle

Premium bedding, pillowtop beds, in-room safe, desk

7.8Good

(556 Ratings)

"They staff treated me like family."

Andrew Cyles

Don't miss out! Price and availability may change

7.8 / 10.0

Good(556 Ratings)

Hotel in Île-de-France

4-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsWiFi/Internet, Air conditioning, TV and more

About this hotel

Hotel with a restaurant, near Aeroville Shopping Center
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
Mercure Paris Roissy Charles de Gaulle offers 202 accommodations with safes and hair dryers. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Amenities at Mercure Paris Roissy Charles de Gaulle

Restaurant

Air conditioning

Non-smoking

Bar

Balcony/Terrace

WiFi/Internet

Microwave

Garden

Laundry services

Ironing facilities

Towels

Safe

Desk

Hairdryer

Fire alarm

Map of Île-de-France

Nearby attractions

Departmental Estate of Sceaux

19.2 mi

Available Rooms

$$$$

7.8Good

(556 Ratings)

"They staff treated me like family."

Andrew Cyles

Don't miss out! Price and availability may change

$$$$

7.8 / 10.0

Good(556 Ratings)

Hotel in Île-de-France

4-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsWiFi/Internet, Air conditioning, TV and more

Map of Île-de-France

Nearby attractions

Departmental Estate of Sceaux

19.2 mi

Available Rooms

About this hotel

Recreational amenities at the hotel include a 24-hour fitness center.

Amenities

Restaurant

Air conditioning

Non-smoking

Bar

Balcony/Terrace

WiFi/Internet

Microwave

Garden

Laundry services

Ironing facilities

Towels

Safe

Desk

Hairdryer

Fire alarm

Ratings and reviews

7.8 / 10.0

Good(556 Ratings)

5.0 / 10.0

Top

8.0 / 10.0

It's good overall. The only issue is it's too far from shopping, dinning and the city center.

10.0 / 10.0

They staff treated me like family.

8.0 / 10.0

The hotel was lovely itself, close to the airport. Unfortunately I didn’t realize how far we were from all the attractions.

10.0 / 10.0

easy to find and good food

3.0 / 10.0

Okay for a one night stay before flying home, but just barely. The room desperately needed a deep clean. The coffee maker’s water tank was disgusting. The elevators would bounce a little and jerk before opening. Kind and helpful staff.

8.0 / 10.0

Shampoo / Conditioner/ body wash was in the same bottle…it would better to have a separate bottle for each

2.0 / 10.0

Upon getting to our room, I realized right away it wasn’t what I’d booked and that the AC was out of order. Immediately went to speak to the front desk where agents weren’t very friendly. No one came to look at the AC, though a fan was offered and I was rebuffed when I asked for a double bed rather than 2 twins crammed together since that was what I’d paid for and what was stated on my reservation. Later, when going to the restaurant for dinner, the service was unfriendly. They were having an IT issue in the kitchen. Understandably, they were functioning as best they could but our order took a very long time and our appetizer never arrived. It was removed from the bill thankfully

2.0 / 10.0

I was completely underwhelmed. For a hotel with such high ratings, I was surprised how old and bare the room was. There was a dirty smudge on the mostly bare walls. There were no USB outlets for charging devices. Bathroom tile and carpet were very dated. There was no coffee maker in the room and very little furniture. There were a couple bags of herbal tea and kettle. A small window overlooking the roof of the building gave the non-existant atmosphere nothing to add to. There was nothing in the way of amenties. Soap dispenser in the shower and by the sink but no shampoo or any other toiletry items. Surprisingly, for an airport hotel, there was no complimentary airport shuttle. For 5 euro, I paid for a shuttle ride to the airport, but would only make one terminal stop. I took another 20 minutes for me to get to my terminal.

10.0 / 10.0

Great property for a short stay! Clean, comfortable and will stay again...

4.0 / 10.0

Comfortable, large affordable room. Great communal areas!

6.0 / 10.0

Clean hotel. But there was a £5 per person charge for the shuttle.

1.0 / 10.0

Cannot check in they say cannot find booking

2.0 / 10.0

Service at the bar was terrible and food was not very good

6.0 / 10.0

The only issue I had was the Ac unit was not working in my room and that is a major issue

3.0 / 10.0

Hotel itself was nice. Reception personnel was rude and they misguided us on the shuttle to the airport. I clearly asked if it went direct to airport or made stops and they said direct. But it stopped several times drop off was not at airport but at train station which was quite a walk to airport and this made us lose 30 minutes of valuable time.

4.0 / 10.0

I expected free transfers to and from the airport. Then I received an email telling me it would cost 5 euros but with a warning that I may not be able to trust providing my credit card number. So I ended up spending $17 for an Uber to get to the hotel. Fortunately the receptionist st the hotel sold me a ticket for my morning transfer which was 7.88 Euros. Other guests said they experienced the same. The hotel was a bit worn, the hall carpets were not clean and the room did not have a refrigerator which I needed for my medication. After this I will deal directly with hotels so I know what is really offered. The receptionists st night and in the morning were very helpful and there were no bedbugs.

4.0 / 10.0

Bed was gross had to change rooms

4.0 / 10.0

nothing

10.0 / 10.0

Excellent

10.0 / 10.0

Last minute stay in Paris. Close to the airport, quiet, good food. Only issue was no iron in the room. I imagine I could’ve easily gotten one from reception.

4.0 / 10.0

Hotel was fine for one night. No coffee available in the room. Bathroom was a little strange and worn. Kind of spends for what you get.

8.0 / 10.0

Great stay

3.0 / 10.0

The hotel (room and lobby area) were nice enough but the service had some room for improvement. We stayed two nights and I was in the shower the first morning when housekeeping wanted to come into clean, not that big of a deal but they could have come back when we left. The second problem was with the airport shuttle. Yes it runs every half hour but no one bothered to tell us that the unmarked van/bus we waited 25 minutes for was the actual shuttle. There were several other vans that picked people up so I finally asked a woman at the front desk when the shuttle would be here and she pointed to the empty bus saying that was the one as if we were supposed to have known that. For 10 euros I don’t think the driver or someone else telling people waiting outside that this was the airport shuttle would be too much to ask.

3.0 / 10.0

Had a problem with the zircon! Too. hot in the room.

2.0 / 10.0

Arriving after midnight, we selected this one due to proximity to CDG and a free shuttle. After committing with a non refundable payment we learned the shuttle didn’t run that late. That should have been indicated! We were left to wait in the taxi line for at least 90 minutes to travel a few kilometers and arrived about 2am. We also learned that our shuttle in the morning back to the airport carried a fee. Again clearer communication would have made it feel less like a bait and switch. Our primary interaction with the front desk was the request to prepay the city tax. Perfect!

4.0 / 10.0

Helpful English-speaking staff assisted me with check-in and a cab fare situation. Everything was perfect for my needs except for just one thing - I did not see printed anywhere that the last shuttle to the airport is 10:30am.

10.0 / 10.0

Attractive room.

1.0 / 10.0

One night. Bed was comfortable which was a positive. Otherwise the hotel could really improve on its overall cleanliness

2.0 / 10.0

One night. Bed was comfortable which was a positive. Otherwise the hotel could really improve on its overall cleanliness

8.0 / 10.0

I was isolating woth Covid, so I didn't really get to experience the venue. Room service was good, though.

10.0 / 10.0

The suite was perfect. What a pleasure to have a king size bed after sleeping on twins during our vacation.

6.0 / 10.0

The staff was unfriendly and unhelpful. When told that neither our refrigerator nor our tv worked, they just shrugged and said there was no staff to fix it. We also could not get the heat off in our room and they just said to open the window. Consequently, it was like sleeping in an oven all night even though the window is open. With the window open, it was also very noisy. It was quite a disappointing stay, even though it was only for one night.

2.0 / 10.0

they don't speak English...terrible no help ...

3.0 / 10.0

The facility had some maintenance issues involving securing doors and the functioning of the exit gate and the pole blocking access to the parking neither of which were working during our stay

5.0 / 10.0

tranquilite

5.0 / 10.0

The hotel looks beautiful but the rooms are badly in need of refurbishing - old carpet, old and torn drapes -it is a pity as the staff is really great.

5.0 / 10.0

Very clean, nice staff and very convenient location

2.0 / 10.0

The general condition of the hotel appears to indicate that it has a high occupancy rate, yet the maintenance does not keep up with the wear and tear on the rooms and the common areas. On the 4th floor paint flakes are seen on the carpet as a result of an ongoing water infiltration issue above. The friction fit connector on the hose running to the shower head in 436 would detach from the head by itself while showering. Despite being told that it would be fixed each day they eventually moved me to 435... A room where half the shower door was missing. The beds are comfortable, and the rooms are tidy, despite the poor maintenance. The breakfast is excellent, and the bar is comfortable. The restaurant menu is uninspired and designed to offer a short selection of fare to a broad pallet. The food served is passable, with a couple exceptions. On the assiette de charcuterie the bottom side of the jambon de Bayonne had rancid fat which was starting to mold. And, the tartare should be avoided (trust me, the following 24 hours may not be pleasant). Front desk staff are polite and helpful. Despite trying to charge a higher rate than agreed with hotels.com, but when they were confronted with the disparity they adjusted it. Same for the included breakfast which they tried to charge for.

1.0 / 10.0

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Mercure Paris Roissy Charles de Gaulle. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Mercure Paris Roissy Charles de Gaulle pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Mercure Paris Roissy Charles de Gaulle?

We found 16 amenities for this rental. This includes restaurant, air conditioning, non-smoking, tv, and bar.

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2 guests · 1 bedroom · 1 bath

Free WiFi/internet · Air conditioning · Balcony/Terrace

Discover the beauty of Île-de-France with a stay at Auberge du Manet, a top rated Hotel with amenities such as Free Parking, Pets allowed and Safe, and more.

Mercure Paris Roissy Charles de Gaulle

Hotel in Île-de-France

Reasons to book

About this hotel

Amenities at Mercure Paris Roissy Charles de Gaulle

Map of Île-de-France

Nearby attractions

Available Rooms

Hotel in Île-de-France

Reasons to book

Map of Île-de-France

Nearby attractions

Available Rooms

About this hotel

Amenities

Ratings and reviews

FAQs

Is parking included with this hotel?

Is there a pool at this hotel?

Is Mercure Paris Roissy Charles de Gaulle pet friendly?

What amenities are available at Mercure Paris Roissy Charles de Gaulle?

Explore similar stays in Île-de-France

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