Wessex Hotel

7.0Good
(426 Ratings)
"Clean and tidy, great room size, comfortable beds, perfect location as we were visiting for the carnival, Luke was very personable, knowledgeable and professional, on-site parking was great as was the..."
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3-Star Hotel
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
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In the Somerset town of Street, this modern hotel features 3 AA star accreditation, and is a 4-minute drive from the town of Glastonbury.
Business facilities
Free WiFi/internet
Free Parking
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
WiFi/Internet
Shared living spaces
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Smoking allowed
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.0Good
(426 Ratings)
"Clean and tidy, great room size, comfortable beds, perfect location as we were visiting for the carnival, Luke was very personable, knowledgeable and professional, on-site parking was great as was the..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
Location,
Size of the room
Comfortable bed
Free parking
Excellent breakfast
Room decor
Toilet dark room, light flickered on and off, my granddaughter was afraid to go to the toilet.
It was reported to the manager! Not impressed by his lack of customer service!
I was told if it was spotlights it will flicker.
If it was not spotlights to come down in the morning to report.
This is not acceptable.
During the night, high winds rattled the windows.
Sounded like morse code all night.
Plug in bath was not fit for purpose! My 4 year old granddaughter wanted a bath, the water kept draining away..
She had to have a shower instead, shes not used to showers.
8.0 / 10.0
It’s was clean and the staff were lovely ,nothing was too much trouble
The showers were run off a mixer tap so it was a bit of an ordeal going hot them cold them hot again! And the restaurant wasn’t open any of the evenings we were there which was disappointing as it meant you had to go out for food,staff were very obliging when takeaways were brought in though
7.0 / 10.0
Parking and locality
Very hot and decoration very drab in rooms
8.0 / 10.0
The room was well designed,separate toilet and bathroom. The room was clean and everything was in the room we required for the stay
It is a bit dated but comfortable
10.0 / 10.0
Clean and tidy, great room size, comfortable beds, perfect location as we were visiting for the carnival, Luke was very personable, knowledgeable and professional, on-site parking was great as was the lift and communal areas.
It's a bit rough around the edges in parts - hallway doors, wallpaper around windows, very basic kettle but still excellent value for money.
It was quite hot in the corridors, and in the bedrooms until we opened the windows despite the radiator being off. The towel rail was on permanently though so we had to keep the bathroom door closed too but to be fair we are having an unseasonably mild November.
10.0 / 10.0
Clean and very comfortable
Just location
5.0 / 10.0
The staff were very nice and helpful
The fact that I was looking forward to a long hot shower after 3 1/2 driving, But I could not enjoy one because my bathroom had a ridiculously large spa bath in it that wasn't very clean
The room itself was extremely dated with a brown carpet and the mattress was very lumpy and very uncomfortable.
8.0 / 10.0
Very disappointed about breakfast. Had arranged with evening reception that a light breakfast would be available from 7am as we had an early start. Despite asking the ported nothing appeared, we left at 0720 to break our fast at Macdonalds.
See above
6.0 / 10.0
Staff were very friendly and helpful.
The bathroom needed up dating. The toilet was very noisy. The windows needed a clean in our room.
3.0 / 10.0
On arrival the bearded receptionist was very good and helpful
Hotel needed a good clean
breakfast was very poor and not everything was available
Evening receptionist ignored us ..not happy with that attitude
3.0 / 10.0
We liked the heated bathroom floor and towel rail and there was plenty hot water
It was good that there was a separate toilet and a lift to the second floor made access easy to our room
There was ample free parking , free Wi-Fi and the staff were helpful and friendly .
The dining chairs were soft and low so the table was chest height making it difficult to get up and down and to eat breakfast comfortably. The starters were limited I.e, tinned grapefruit, prunes, cereal and yogurts which one lady said were out of date. There was no fresh fruit. The served breakfast took a quarter of an hour and was all cold when it arrived , in particular the bacon was undercooked and the sausage and tomato were so thick skinned they were inedible.The filter coffee was like dishwater and the decaf coffee came in a tea pot. The bread for toast was not fresh. The worst cooked breakfast ever !
1.0 / 10.0
Checking out
Generally tatty. Patched wallpaper ,rotten window frames with filler in corners n cobwebs. Shower/bath cold water at a trickle or hot full force scalding hot, kettle tasting of cleaner no matter how many times rinsed n boiled it.
7.0 / 10.0
Location
Bar. Pipes not cleaned so that pale ale and lager from pumps where not nice at all.
8.0 / 10.0
Very good
Weather 🤣
8.0 / 10.0
All went well
Chairs in dining room not very comfortable
6.0 / 10.0
Location
TV poor quality unclear picture (visible lines shadowing screen) uncomfortably small double bed
7.0 / 10.0
It was in great location with convenient bar and restaurant
It was very dated and so hot inside the room. There was a not saying fans available but they just blow around warm air anyway.
1.0 / 10.0
Location
Everything room was not clean ,paintwork peeling and cracked wallpaper peeling off the walls in places, carpet sticky in places advise wearing shoes or slippers all the time ,shower rail loose and rusty, write your name in the dust on the room units
Overall poor for the money
10.0 / 10.0
Relaxing plenty of space in rooms
Space calming
8.0 / 10.0
quiet
nothing
3.0 / 10.0
Convenient for Millfield School.
The room was filthy. It hadn't been dusted for weeks. The floor hadn't been hoovered. This was rectified within a few minutes after we complained .We also got compensation of a free breakfast.
6.0 / 10.0
Cooked breakfast was good. Shower had plenty of pressure, but needs a descale (Room 115).!
On arrival i was given the key to my room, but when I opened the door it was already occupied..! I was then given a different larger room. Trouble was the water tasted very metallic, so couldn't make any tea that I could drink.
9.0 / 10.0
Breakfast was okay, cooked well. The room was clean and spacious, bed fairly comfortable and with blackout curtains.
The cooked breakfast had an item limit which wasn't stated on the menu. No issues with the limit, but it would have been good to have that stated beforehand.
10.0 / 10.0
Location perfect
8.0 / 10.0
The staff were lovely and very helpful especially Luke on reception. Rooms was clean and large, comfortable bed. We got a late checkout the next day too which was super! '
Pillows were a bit thin and hard but that's a minor issue. Everything else was good
5.0 / 10.0
Breakfast and staff were very nice. Room facilities and cleanliness was also great.
Despite the room and breakfast being lovely. The heating in the room was unbearable for several days. Heating was on full despite it being middle of summer on an hot day/night. Appears to be ongoing issue at the hotel as several guests mentioned similar. Mentioned this at reception and the solution provided was to open window and provision of a fan. It looks like the heating was unable to be turned down. This significantly took away from what otherwise would have been a great experience
6.0 / 10.0
Location and friendly staff
Room was very hot with no air-conditioning.
All fittings in the bathroom were falling apart so they came off the wall when touched.
Tiles above the bath were all wobbly and could come off at any point.
6.0 / 10.0
Good location, great staff.
The room interior very tired, especially the bathroom.
1.0 / 10.0
The Breakfast
The room had concrete showing in the bathroom.
There was no cold water, so the shower was burning hot.
8.0 / 10.0
All staff were friendly and accommodating. They were happy to change our room to a quieter and cooler room and provided a fan. Room was spacious and clean and having a separate wc to the bathroom works well.
A few minor aesthetic issues in the toilet/bathroom. Restaurant was closed on the evening of our arrival but plenty of other restaurants closeby. Breakfast was good apart from the quality of bacon and sausage, which need upgrading.
6.0 / 10.0
The location is great. Virtually opposite the retail village
It’s quite tired. Lots of bits need work and care to bring it up to modern hotel standards
9.0 / 10.0
We had breakfast every morning and it was good that you could choose what you wanted. The staff were helpful and friendly. Very relaxing start to the day. Thanks
A shame that the restaurant wasn't available in the evenings.
10.0 / 10.0
Everything is perfect
5.0 / 10.0
Good location.
It’s old a slightly worn out. Looks like it could do with some refurbishing. Nothing too bad but just not great. In the last morning there was no hot water so had to have a cold shower.
7.0 / 10.0
Decently updated furnishings and in a fantastic location within walking distance of all sorts of shops and restaurants. It did the job.
A bit dated, old and worn carpets in the halls. Elevator was broken. All deadbolts have been taken out of the doors for “fire safety reasons” which was super weird. Very dusty room and bathroom floor wasn’t clean. TV remote was broken.
10.0 / 10.0
The only thing was the pillows, got a stiff neck due to the hardness of them, we had a room at the back, which was roomy thou it had a double and a single bed in it, also the outlook on to a nice garden, be it for a another property was lovely, deffo will ask for the room again when we next travel down in June. The dogs loved it, watching the squirrels and the cats . And thou we only put it on for the news, the TV worked brilliantly, the staff are great, happy, cheerful and very pleasant. Top marks.
10.0 / 10.0
The stay at this hotel was great. Staff are very friendly. I had my dog with us and there was no problem whatsoever.
6.0 / 10.0
It was fine.
4.0 / 10.0
Location very good. Easy for parking
Very uncomfortable bed, shower very temperamental breakfast was awful
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Wessex Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Wessex Hotel pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Wessex Hotel?
We found 21 amenities for this rental. This includes business facilities, free wifi/internet, free parking, non-smoking, and pets allowed.
