Bear Inn, Somerset by Marston's Inns

Room

Welcoming staff. Great location. Good food

Check in was quick and simple, the check in assistant was very helpful throughout our stay!!

GOOD SECURE PARKING, BAR PRICES FOR DRINKS REALLY EXPENSIVE

The room was clean . We stayed in a room just down the road from the main hotel . The hotel staff were very helpful and friendly.

Lovely stay for one night. Delicious dinner. Clean spacious room - all had a great night sleep.

All i can say is amazing. There is no words to describe how amazing my say and room was all ways come for my birthday just because everyone is welcoming friendly and will do anything to make the stay with them satisfying. Gave them all a box of chocolates to the bar staff and cleaning ladies because they deserve it from how hard they make your stay exceptionally perfect. Many thanks

My room was clean but cold. Bed comfortable. Staff in main building were very friendly and helpful. I did not see the cleaner of my room but well done. Parking, once I had worked it out, was safe and included. I paid initially for parking and was immediately helped by Inn staff and received the money back.

Ideal for a business man on the road for a one or two nights stay.

We booked a three night stay for two adults and our son for half term. We chose The Bear (listed as 4*) as we love staying in pubs and the location was good for us. Upon arrival we were please with the free parking, impressed with the pub/reception and found the staff friendly. We were excited when we were told we would be staying in your ‘Blossom Cottage’… Sounds great! Then we were told it was a walk away, across the main road-not exactly what we had expected, but a cottage sounds really nice?… What a disappointment, our room really needs a refurb, TV didn’t work in our sons room, bathroom although clean still felt grubby and the plumbing was temperamental. Two teabags, two coffees, two mugs/glasses for three guests, for a three night stay? (But 10 milk sachets???) But more worryingly, the front door to the four roomed cottage was often left unlocked by other guests, I’m sure not on purpose as it had a Yale lock, but still this needs attention as it is a security risk. Bearing in mind our stay was in October and it rained on and off everyday, it really made the ‘off site’ accommodation a problem for us. So much so that we didn’t eat in the pub restaurant at all as we had planned to. I did mention our issues to reception and was told I should have requested a room in the main building. Overall the accommodation was not 4* as we had expected and we were left very disappointed. We wouldn’t have stayed here if we had known what it was like. We won’t be staying here again or r

Lovely place - good restaurant and bar.Accommodation in one of the houses/lodges. Room spacious and well equipped. Clean and well maintained. Staff helpful and efficient.

Stayed in Blossom Cottage, which is not part of the main building at all: old, grubby and forgotten.

Booked as part of a longer trip. Situated on the high street, 10 mins from Glastonbury, 20 mins from Haynes Car museum. We only booked the one night, as this was the last leg of our trip, but would have gladly have stayed longer. Warm, friendly welcome. Twin room situated on the top floor. Beds were super comfy, great night sleep. We booked in for evening meal and breakfast. Nothing was too much trouble for the staff. The food was lovely. Really enjoyed our stay, definitely book here again.

Clean, quiet and comfortable.

very friendly helpful staff. my colleague was able to charge his electric car too

One booking, 2 rooms. one room in the main building, this room was of an acceptable standard. second room in an annexe a few hundred yards down the road, substandard accommodation & an immediate distance between myself and my travelling companion. Hotel staff not interested in our grievances.

Staff friendly, we had a room that we could park outside. Room was lovely, massive bed!

Lovely staff. Great room. Great food!

Fabulous overnight stay to visit Clarks Village- literally a 2 minute walk away. Good restaurant for the evening although a bit short of places to sit and just have a drink. Bit tired looking but clean, large rooms and shower good. Certainly value for money.

The family room we booked was in a different building 100 yards away and the other side of the road which meant we got soaked just getting to breakfast. These rooms also had poor internal sound proofing. Try and get a room in the main building.

Clean room staff friendly

Lovely staff, decent food with good choices. There was a few items in the room from the previous occupant when we checked in which wasn't good, but it was soon sorted. In a very nice, central area for sightseeing.

Staff 10/10, Food 10/10, Location 10/10, Room 5/10, Price 5/10. Room very dated and definitely over priced. No hook on bathroom door, no anti slip for shower, taps dripped, toilet didn’t flush easily, no biscuits with tea or coffee and for the amount that we paid it would have been good to have some bottled water available as well, which we always get in other places. This is all rated on Room 20. Stayed here before across the car park and was great. Our room was down the road

We return regularly

Small drama at check in (sorted very quick and was very happy) but overall a great place to stay. Food was good, staff helpful and friendly. Appeared overwhelmed. Room was great. We would stay again.

Room is fine and purposeful a bit dated but it's not new. Shared front entrance could be helpful if people closed it too fully. Food choices limited we were down to third option, and perhaps because we chose items with our 40% discount. No lamb again and no mixed grill, but you could have steak,bacon chop sausage egg and mushroom, strange but no mixed grill. Asked for water when meal arrived had to ask again it just arrived by the time we finished. Lots of people running around little service.

Reasonably priced and friendly, but never get the room I select based on images.

The room was below par and didn't enjoy the food in the pub

It was impossible to speak to someone prior to arriving. I messaged them several times through the app about needing access to a fridge for my meds and no one replied. I also tried phoning. As a solo traveller I wanted to speak to someone about a secluded table to sit and have dinner but I couldnt speak to anyone. It's all automated. The accommodation was great but I would never book here again on principle and didn’t eat there for the same reason. People matter, we are not machines. Very unhappy customer

This property is tired and the food is well priced but p[oorly presetned

My partner and I have stayed at The Bear Inn on several occasions over the past 10+ years and have enjoyed our stays, however on this occasion we thought our room needed a spruce up and being next to the road it was a little noisy. The staff were all very helpful and polite especially Laura & Bayleigh. We will no doubt visit again.

Exceptionally clean and lovely