Chapter House
Top rated by guests

8.8Excellent
(1,602 Ratings)
"Amazing friendly staff, beautiful rooms and breakfast was delicious. Building is very characteristic and clean. We will definitely be staying here again."
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3-Star Hotel
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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Perfectly located at the gates to The Cathedral Close and ten minutes to Stonehenge. The Chapter House is steeped in history and culture.
Business facilities
Free WiFi/internet
Free Parking
Non-smoking
Heating
Bar
WiFi/Internet
Family friendly
Smoking allowed
Safe
Housekeeping available
$$$$
Top rated by guests
8.8Excellent
(1,602 Ratings)
"Amazing friendly staff, beautiful rooms and breakfast was delicious. Building is very characteristic and clean. We will definitely be staying here again."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Very central, clean, friendly staff, quiet rooms.
Lack of plug sockets in room, Kettle lead did not reach nearest plug socket had to use table lamp socket by bed.
9.0 / 10.0
So much character! Great location and good breakfast!
Room was a bit small!
10.0 / 10.0
Amazing friendly staff, beautiful rooms and breakfast was delicious. Building is very characteristic and clean. We will definitely be staying here again.
7.0 / 10.0
Very close to the cathedral and centre. Restaurant was busy, both dinner and breakfast were great. Plenty of staff and all friendly, all seemed to know and understand what was happening regarding rooms, parking, food etc. Everything was clean and presentable and decent toiletries and tea/coffee (kettle & coffee machine), plus bottles of water provided.
Checking in, in the middle of a really busy restaurant isn’t ideal - could do with an area designated specifically for this. Really uneven stairs and floors - I appreciate it’s a very old building, I felt uneasy. A door was persistently banged, accidental or not during our stay. Woken early by bins being taken out and bin lorry coming - we weren’t warned about this. Bed could have been better and firmer pillows. Lock on room door isn’t great.
9.0 / 10.0
Great location and authentic Tudor charm.
A minor quibble, but the menu in our room differed from the one in the restaurant, which was a little disappointing when we were looking forward to a particular starter that wasn’t actually available!
9.0 / 10.0
Cute bedrooms, full of character and looking freshly decorated. Impressed at thoughtful touches like the Nespresso coffee machine and magazines - amazing value for the price we paid, including a great breakfast. We also had a blow out steak dinner in the restaurant which was fab.
A security light outside our window stayed on all night, which bugged me.
8.0 / 10.0
Very friendly staff, beautifully appointed rooms and comfortable bed.
The shower's mixer didn't work well.
9.0 / 10.0
Charming place with lots of character and history
Nothing
6.0 / 10.0
The atmosphere amd age of the property is wonderful as is its location.
Having stayed here several.times we had hoped this stay would be as good as previous stays. Sadly it wasn't. Several items including a light in the bathroom ceiling were broken, staff were not particularly friendly (unlike previous stsys). Everything needed TLC from roo.s to customer service. A great shame.
10.0 / 10.0
It’s age and history. Fabulous breakfast
9.0 / 10.0
Great location close to Cathedral and town. Hotel full of character. Excellent Breakfast
9.0 / 10.0
Character, Quirky, Location
Windows didn’t open
10.0 / 10.0
Really quirky, old building, full of rustic charm, fantastic location for the cathedral.
Room was immaculate and the staff were all lovely, welcoming and extremely helpful. Especially when we arrived late due to work, although the kitchen had not long closed they still allowed us to order and eat in their beautiful bar/ restaurant.
I do not have anything negative to say, it was wonderful.
8.0 / 10.0
Beautiful ancient building , very atmospheric x Tasteful decor , comfy beds excellent breakfast x
Although the hotel is central and near the cathedral , our room was on first floor and next to the road x double glazing but still traffic noise and no privacy if beautiful curtains were drawn . Also bathroom and separate toilet very small .
10.0 / 10.0
Beautiful property. Excellent staff and good food
The rain!
10.0 / 10.0
Character - location- staff all excellent and lovely food. Stefan and his team were a great team of hosts.
Nothing
10.0 / 10.0
lovely old historic building but tastefully modernised. Very comfortable rooms and friendly staff.
8.0 / 10.0
Ancient historic property, very central for the City and just across the road from the Cathedral. My “small double” room was more than adequate just for one and the bed was very clean and comfortable. En suite facilities were good and I appreciated the extra fan-heater fire to supplement the radiator. The staff were all friendly and helpful and my breakfast was well cooked and presented. Because of all the Christmas bookings while I was there, I didn’t sample the lunch or dinner menu but it specialises in South African cuisine and has excellent reviews. I would certainly stay there again, but definitely not at such a busy time.
A quieter downstairs area for residents would have been nice, but is probably not practical. No specific Reception either - just the busy open bar area where one of the passing staff checks you in, but that’s no big deal and the staff were all great.
Paid parking is nearby which might be an issue for some.
Because it’s a listed building, it is full of small passages and uneven stairways possibly not ideal for those less mobile.
9.0 / 10.0
Loved the veggie full breakfast. Poached eggs were perfectly cooked!
10.0 / 10.0
Everything
Nothing
4.0 / 10.0
The location was good. The bed linen and pillows were excellent.
The room was not very clean and the carpets were in poor condition. The radiator was not working properly and the room was cold upon arrival. One of the bedside lights did not work, nor did the light above the mirror in the bathroom. The shower was very poor, with low pressure and very tight space. There was no kettle provided, despite the fact that teabags and coffee were. Reception was in the middle of the restaurant and short staffed. The window for breakfast was right - 8.30 to 10am.
10.0 / 10.0
Great room - historic quirks but modern facilities
9.0 / 10.0
Very comfortable room with an excellent bathroom. Staff were very helpful, and the restaurant was excellent. easy access to the cathedral and to the high street.
7.0 / 10.0
Lovely old building in a superb location
Car paring was in an open area and cost £8 per 24 hours. Breakfast was disappointing. You had to order it the evening before and it was cooked when you went down in the morning. However, some of the items were only slightly warm
8.0 / 10.0
An excellent location. Shame about the car parking which cost £8 for 24 hours
The breakfast had a lot of choice and we were asked to fill in a form the night before for the choice of what we wanted. We were disappointed that when it arrived, it was not hot, and some items cold
9.0 / 10.0
A few bits of finishing in the decoration could have been better - but we are now being super, super picky. Overall, it was absolutely lovely. Very comfy bed - and beautiful linen. Would stay here again in a heartbeat. Ps: Sunday lunch is amazing!
The shampoo/shower gel dispensers didnt work! Had our own, so not a big deal.
8.0 / 10.0
Great location, historic building, permit parking around the corner, lots of staff on hand, good food
10.0 / 10.0
It was very quirky and the room was beautiful. Unfortunately due to the nature of our trip didn’t get to spend enough time in the room, but can highly recommend.
For some with the stairs and unevenness of areas within the rooms it may be a little difficult to get around.
9.0 / 10.0
Chose this hotel for it's great location, in walking distance of the train station and in the town centre for shops and sights. Also because of it's charming, historic look. I had travelled to meet up with family and we enjoyed a great evening meal with an overnight stay and a leisurely breakfast, all in very comfortable surroundings. My room had a lovely ambience with stylish traditional decor but also benefitted from a clean modern bathroom.
The very uneven floor going up and down the stairs was a but disconcerting initially; I realise it's a very old building with all the associated quirks but I think it may prove challenging to anyone with mobility issues. The floor in my room was also on a considerable slope which took a bit of getting used to.
10.0 / 10.0
I loved this hotel. The rooms were beautiful and roomy and gorgeously decorated. The bed was so comfortable.
The entrance through the pub was fine but maybe could do with a bit of freshening up but it is a minor quibble. A few more sockets would be handy for charging phones and using the iron.
5.0 / 10.0
Central location in Salisbury
Noise in bedroom from loud fan outside. A couple of things in the room needed repairing (just everyday maintenance). Cooked breakfast was awful. Took ages to be served in the restaurant in the evening.
10.0 / 10.0
Beautiful Grade 1 listed building within minutes of the Cathedral Close. Our room was very comfortable. The breakfast had plenty of choice with a buffet style help yourself, and then a cooked choice brought to the table. Staff friendly and helpful. Would definitely recommend staying here.
Nothing
9.0 / 10.0
The charm, the history. Breakfast was good. The location is great. Very nice rooms. And the steak in the Hotel restaurant was phenomenal!
Minor detail: I had a room right next to the entrance of the second building and people entering it are standing right outside the window. And the door closes with a thud. No problem for me, because I sleep with earplugs anyway…
8.0 / 10.0
The meal was excellent and wine superb.service was great and overall excellent
TV not working properly.
Poached eggs pre done !
9.0 / 10.0
The hotel was within walking distance from Salisbury cathedral being situated in a central location.
Wonderful steak restaurant attached to the hotel to be recommended.
Parking by arrangement at a hotel around the corner at a reasonable cost.
Would definitely stay here again.
All was fine although for elderly people maybe a challenge with the winding steps.
6.0 / 10.0
Comfortable bed and shower
Cold breakfast choice of fruit was poor, hot breakfast was left on the pass too long to dry out. Coffee wasn’t hot enough.The restaurant was very busy and popular in the evening although we dd not eat there.
10.0 / 10.0
This is a stunning example of medieval architecture and even though it’s been modernised to the today’s needs and standards the building itself and the interior pretty much gives that vibe. If you like staying in houses with history and character - it’s a great option! Charming rooms, a pub downstairs and the welcoming atmosphere overall gave us an unforgettable experience!
Thank you Chapter House Team!
10.0 / 10.0
Very comfortable room, in superb location overlooking Cathedral Close. Staff very warm and responsive. Couldn't ask for better service and value. The historic nature of the pub and old warm charm really adds to the visit.
Nothing to add here
9.0 / 10.0
Traditional English Breakfast was delicious.
Parking, unloading
9.0 / 10.0
Great location. Helpful staff. Historic building, close to cathedral, Arundells and Mompesson House.
There was some noise disturbance at night, a knocking from time to time - water pipes?
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Chapter House. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Chapter House pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Chapter House?
We found 11 amenities for this rental. This includes business facilities, free wifi/internet, free parking, non-smoking, and heating.
