The Merchant's House, BW Signature Collection
Top rated by guests





8.3Excellent
(1,922 Ratings)
"We always stay here when visiting Salisbury with friends. Really friendly staff, lovely rooms which are so comfortable. Location is ideal, as is the breakfast buffet and the cozy bar."
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4-Star Hotel
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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Located in Salisbury and within a 8-minute walk of Salisbury Cathedral, The Merchant's House, BW Signature Collection features a bar, non-smoking rooms, and free WiFi. This 4-star hotel offers a 24-hour front desk.
Free WiFi/internet
Air conditioning
Non-smoking
Heating
Bar
WiFi/Internet
Key access
Key card access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.3Excellent
(1,922 Ratings)
"We always stay here when visiting Salisbury with friends. Really friendly staff, lovely rooms which are so comfortable. Location is ideal, as is the breakfast buffet and the cozy bar."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
The staff were very helpful and the breakfast was excellent.
8.0 / 10.0
The staff at the hotel are very friendly and welcoming. In particular, Darren, who makes a point of taking an interest in guests and provides friendly and efficient service. Also, the chef is a great character and we enjoyed our evening curry meal and the masala omelette for breakfast.
Because of the cold, wet weather, having a room with outdoor access was not ideal.
10.0 / 10.0
We always stay here when visiting Salisbury with friends. Really friendly staff, lovely rooms which are so comfortable. Location is ideal, as is the breakfast buffet and the cozy bar.
7.0 / 10.0
Very handy location
8.0 / 10.0
Excellent breakfast
10.0 / 10.0
Friendly staff who provide us with a ground floor room when we requested it. Lovely breakfast served my a great chef.
10.0 / 10.0
I stayed in a courtyard room and appreciated the room layout, quiet accommodation, and easy access to the car park.
Small car park.
10.0 / 10.0
The location was excellent. A comfortable stay in a compact single room but everything was clean and worked. Staff were professional and friendly. Breakfast was very good.
Nothing.
6.0 / 10.0
The staff were all fantastic, the bar was great, breakfast was good.
The room was cramped and hot.
8.0 / 10.0
Very good location in the centre of the city. Free parking was available (first come, first served but we got a space). The room was clean and comfortable. There was a nightclub over the road but earplugs were provided so the noise wasn't a problem. The staff were friendly and helpful.
10.0 / 10.0
Staff were amazing . Lovely and comfortable room in central location . Felt safe as line woman
nothing
9.0 / 10.0
Right in the centre of town. Staff really helpful and friendly, albeit sometimes slow at the bar as it was the receptionist serving us, so not her fault she didn’t know what to do. Breakfast wonderful with very very helpful staff.
Nothing.
9.0 / 10.0
Close to city centre
Nothing
8.0 / 10.0
Team, location, assistance
The building being old, so squeaking floorboards of room neighbours and thin walls can't be avoided. Lack of toilet brushes (could be a regulation, the hotel need to conform to)
10.0 / 10.0
Comfortable and quite lovely garden space and free parking
Parking is 1 st come so could be a problem when busy
10.0 / 10.0
Great location and was better than expected for the price I paid
8.0 / 10.0
Staff were very pleasant
Creaking floorboards
10.0 / 10.0
such a wonderful place to stay so much history staff were warm and friendly and always so helpful. Really enjoyed staying here.
10.0 / 10.0
Location and free carpark
Liked everything
9.0 / 10.0
Second time staying here, comfortable place, room was cosy, quiet, everything you needed. Bar was great and the breakfasts were brilliant, always ensuring hot breakfast was actually hot! The staff were attentive and friendly. Parking is a bonus if you can get a space or Culver Street multi story car park is couple minutes walk away. Very handy location for the centre.
While breakfast was served in the restaurant called Allwyn's Kitchen which is run separately but in the same building. There is no advertising or mention that Allwyn's kitchen is open certain days. A shame as the Indian food is incredible, don't be put off by the limited menu.
10.0 / 10.0
Great central location, cosy rooms gorgeous comfortable bar. ALL staff were superb.
No issues
9.0 / 10.0
Good location, very close to the city. A real bonus was getting a car parking space at the hotel. The staff are exceptionally friendly at this hotel and put us at ease immediately, nothing is a problem.
Where’s the old toaster machine? We loved that!
9.0 / 10.0
Great central location. All the staff went out of their way to be helpful, including reception, bar staff, restaurant etc
9.0 / 10.0
Great location. Staff are friendly knowledgeable and helpful. Breakfast was excellent - set us up for the day.
Room was clean and the linen was of a good quality. The temperature of the room was easy to control.
10.0 / 10.0
Completely central, clean and comfortable. Helpful staff and a great breakfast.
8.0 / 10.0
It was very clean and the location was ideal.
Breakfast was good.
The parking was disappointing with minimal spaces and had to park in Culver Street which wasn’t great in the pouring rain.
We then had to wait until just after 3pm for our room as was told it wasn’t ready when I asked at 14:58! The lady was quite condescending & spoke to me like I was a little girl.
2.0 / 10.0
The location. It was very central and easy to walk to where we wanted to go.
Where do I start? The hotel smelt of manure, our room smelt of a combindation of mould, death and toilets. I was even starting to question whether someone had died in my bed as there was a horrible smell in the bed, once I warmed it up. I wish now I had asked to be moved.
The shower didn't work either, the instructions were to pull the hose, we did this but nothing happened.
Breakfast. I ordered porridge and I think the chef had never made porridge before, it was a hot porridgy runny milk which took 25 mins to arrive.
7.0 / 10.0
The Merchant's House was very central. It was very comfortable and the breakfast was very good.
Unfortunately, although the windows were quadruple glazed they couldn't keep out the noise of the club on the opposite side of the road.
9.0 / 10.0
Friendly, helpful staff. Excellent position in the centre of town. Cosy bar , full of character.
Would prefer walk in shower but overall, nothing to complain about.
4.0 / 10.0
Pleasant room
Parking restrictions. We were advised by reception it was OK to park on the street for the night but awoke to a £50 Parking ticket.
Awful pillows like cement bags
7.0 / 10.0
Location close to the venue we needed
Opposite a nightclub , which although the room had double glazing the throb of the music went well into the early hours. Youngsters were milling about outside and at the food outlets nxt to the hotel so a constant buzz of chattering etc
8.0 / 10.0
Very nice and clean. Lovely bar - close to city centre
Nothing
8.0 / 10.0
The area felt safe walking around early morning and on route to theatre , this was on a Thursday and opposite I noticed the nightclub and imagine this could get rowdy Friday and Saturday nights.
The car park out back is only big enough for 5/6 cars on a come first basis
9.0 / 10.0
Great location. Courtyard room very clean. Shower good lovely thick towels. Very good room. Great it has a bar.
Nothing we didn't like. We were lucky to have a parking space
8.0 / 10.0
Breakfast was excellent - especially the bread, eggs and bacon. The location was ideal - ten minutes' walk to the Cathedral where I was singing.
The hand wash bottle was bolted to the wall way too high to reach when in the bath. The room lighting made it very difficult to read when in bed.
9.0 / 10.0
Decor was lovely, rooms spotlessly clean and spacious with a nice tea/coffee station and some drinking water waiting. There were also heated towels in the bathroom - a nice touch. It was a very comfortable stay. The nicest thing was the access to a lovely bar adjacent to reception - very handy! Staff were welcoming and knowledgeable, and because we were too early to check in, they kindly allowed us to leave our luggage while we explored.
Everything was great, just a little confusion about where to park for access to the hotel. Would recommend phoning reception in advance to enquire about parking.
8.0 / 10.0
Very clean, comfortable bed, breakfast excellent. Staff very helpful. Excellent position. Close to the centre of Salisbury.
Difficult approach to the bedroom. Got lost on numerous occasions. It was like a maze. Could do with more rails on the stairs when going round bends on the stairway.
7.0 / 10.0
Location was decent, the room was clean, comfy bed and quiet
Could have been bigger with a cupboard, a dim light bathroom light for night time trips would have been good.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at The Merchant's House, BW Signature Collection. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is The Merchant's House, BW Signature Collection pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Merchant's House, BW Signature Collection?
We found 12 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and bar.
