Holiday Inn Cardiff City Centre by IHG
Top rated by guests
Most favorited





8.4Excellent
(3,206 Ratings)
"Was visiting for the rugby game and location couldn’t have been better. Good bar and with good range of drinks. Breakfast was good with wide choice of options"
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4-Star Hotel
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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Located between the Principality Stadium and Cardiff Castle, Holiday Inn Cardiff City offers rooms and facilities for business and leisure guests.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
Wheelchair accessible
Bar
WiFi/Internet
Garden
Laundry services
Accessible Parking
Outdoor Cooking
Family friendly
Smoking allowed
Safe
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
Most favorited
8.4Excellent
(3,206 Ratings)
"Was visiting for the rugby game and location couldn’t have been better. Good bar and with good range of drinks. Breakfast was good with wide choice of options"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Was visiting for the rugby game and location couldn’t have been better. Good bar and with good range of drinks. Breakfast was good with wide choice of options
My only slight criticism would be that it took too long to get enough staff on the bar resulting in long lines but once resolved queues moved quickly and didn’t appear to build up again
7.0 / 10.0
Location for the rugby was excellent. Bed was comfy.
Room in general felt a bit dated, shower was ok but big people will struggle. Prices are always high for six nations weekend, but if you are going to charge £400 a night then please make an extra effort at breakfast…. Premier Inn breakfasts are better !
7.0 / 10.0
Breakfast was good, beds comfortable
bathroom was quite tired looking.
6.0 / 10.0
Location and staff.
The room was small, the breakfast was disappointing and not very good quality.
6.0 / 10.0
Location
Food was good
Very uncomfortable bed with a big dip in the mattress
8.0 / 10.0
Location was great, parking was on site and all staff were helpful and friendly.
The rooms could do with an upgrade for the price you pay. The bathrooms in particularly.
8.0 / 10.0
A little dated
Parking
10.0 / 10.0
We were made to feel very welcome by Said the receptionist, he was so helpful and efficient. A credit to the company. Lovely bar area, the room was spacious and comfy. Big TV and great view from the window.
NA
6.0 / 10.0
Location
Room very small for the price. Shower was scalding hot-could not change the temperature. Standard lamp not working, no USB points-unlike the express !
8.0 / 10.0
Clean and comfortable and good breakfast.
Lack of electrical sockets in the room and especially adjacent to the bed.
The room heating controls meant the room was at 28degrees or no heating
8.0 / 10.0
Location & car parking availability
Staff on arrival a bit indifferent but all other staff superb. Slightly cramped room, but low cost, so to be expected
8.0 / 10.0
Perfect location in City centre. Close to all amenities.
The rooms were just a bit tired looking.
6.0 / 10.0
The staff are fantastic and very accommodating. The room was well cleaned.
It feels quite tired, especially the bathroom. Inability to enable air conditioning during winter months is a pain, as the rooms are small and stuffy.
10.0 / 10.0
Wish all hotels were like this one
But out of town
9.0 / 10.0
Great location in the centre over looking cardiff Castle, walking distance to shops & restaurants ,easy to get to ooach station lovely clean hotel & nice room .Upgraded to an executive room.lovely view & mice room with large TV.could drop luggage off early.
Shower over bath would've liked a walk in shower
8.0 / 10.0
This hotel is within a stone's throw of Cardiff Castle and all the shops you could think of. Bustling eateries and bars and all amenities are close by. Loved the area. Staff are very friendly and helpful. Restaurant was good. Nice bar.
Decor is a bit old and could do with modernization. Bathroom was small but functional. Overlooked the stadium so not the best view. Car park gets full very quickly and when it rains which it did all through our stay, floods with big puddles. Breakfast can be a bit hit and miss as it gets busy and you may need to wait for a table. Drinks are expensive compared to local bars but that's what you get in most hotels tbh.
9.0 / 10.0
Check in friendly , parking easy , room size , location
Noise level could be a problem , small bathroom
4.0 / 10.0
It was ok
The Parking ticket a week later their mistake
10.0 / 10.0
Good location and friendly staff
Nothing all was excellent
7.0 / 10.0
The bed was comfortable with comfy pillows. Staff were great,. Very friendly and happy to help with anything you needed. Location was great. Right next to the castle and the Principality stadium.
This hotel could really do with some updating. The rooms are looking old and rough around the edges. Carpets in hallways could do with a cleaning. We were not impressed with the breakfast. Cheap sausages that could probably be sourced locally.
9.0 / 10.0
Food was fresh looking on both days and did not appear to have been standing in the trays for hours on end
Welcome at reception could have been a bit more friendlier and attentive
8.0 / 10.0
Location was great. Didn't have breakfast. Watching rugby in the bar area with friends and family was excellent.
The design of the bathroom was ill-thought-out. WC placement made access to the shower very difficult. By the way, I don't remember asking for a quiet room - I would assume they were all quiet.
10.0 / 10.0
Staff were all great, even then we arrived late in the evening they were all more than prepared to help as much as they could. The location of the hotel is a short walk,from the heart of the city but not so close that it is noisy, and very convenient for the rugby grounds.
Nothing, as I've already said staff were great food was good the hotel was clean and well maintained.
6.0 / 10.0
We’ve visited a few times now and previously scored the hotel much higher. We like the location and the friendly staff. The previous rooms were nice. Not this time sadly
The room was very small and the bed tiny and uncomfortable. Wardrobe looked like it had been rescued from a skip. No one stops vans or people without blue badges using the disabled spaces so we struggled with disabled members of our party as we couldn’t park nearby despite paying for the privilege. Hardly any bathroom items had been left and a very poor tea tray.
3.0 / 10.0
Breakfast
The room was like a cupboard, very small and claustrophobic, window did not shut and was very noisy with passing traffic, only 3 pillows, 2 coffee sachets for 2 people and we were back at hotel by 9pm, Considering we paid in excess of 245 to stay the night u would have thought the room would have been nicer, we often stay during 6 nations but will be looking for other alternatives after this experience
8.0 / 10.0
Close to where we wanted to be. Hotel reception / breakfast area were nice and bright. Bedrooms good size with, everything was comfortable.
10.0 / 10.0
Amazing hotel, brilliant location
10.0 / 10.0
Location and the staff
Some of the rooms need a a refurb
8.0 / 10.0
good location and helpful staff
Unfortunately the main road was very busy all night and this could be heard even on the 5th floor with the window shut.
9.0 / 10.0
It was great x
The price of the car park
9.0 / 10.0
Great location to visit the city center on foot
Very convenient parking
The personal gave us big umbrellas to go out as it was raining a lot... We really appreciated it !!!
Good breakfast too :)
The interior was quite oldish
The bed of the third person of our party was not very comfortable
8.0 / 10.0
We really enjoyed our stay at the Holiday Inn. The location was the best point of our stay as we were so close to the city centre. The staff were very welcoming and friendly and were always there to help when needed.
The signage for the hotel car park could have been a little bit more clearer.
10.0 / 10.0
Loved the location!! Perfect!! Everything was great
No fridge in room but it seems to be the standard throughout the entire country so it is what it is and we can live it !!
10.0 / 10.0
Friendly staff
It is close to the stadium/shops/ restaurants/bars
10.0 / 10.0
The location was great to see the Half marathon taking place.
There were electrical socket/switch position problems for ease of use, and the dressing table drawers had to be removed to fix the TV.
6.0 / 10.0
Excellent location, and good quality breakfast, friendly staff and a nice bar for a late drink
Parking was very expensive and unexpected
6.0 / 10.0
Friendly staff
Nice location
Very dirty windows in the room
Small uncomfortable double bed (very soft mattress)
Small bathroom
Unjustified high prices during the half marathon weekend
8.0 / 10.0
Hands down the best pillow situation of any hotel I’ve stayed at recently!
Easy parking, easy to find, and a decent bar/ restaurant/ seating area.
And Welsh cakes! At reception! Amazing
I found it quite pricey - but to be fair it was a busy weekend in Cardiff.
9.0 / 10.0
Great location. Comfy bed. Very clean. Very quiet - no noise from corridors or from the street (even though very close to main streets). Directly across road from castle.
Was really expensive - probably due to the half marathon weekend being on. But was over three times their usual rate with no breakfast included for this price. Just felt a bit ripped off - breakfast included would have softened the blow!
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Holiday Inn Cardiff City Centre by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Holiday Inn Cardiff City Centre by IHG pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Cardiff City Centre by IHG?
We found 23 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and non-smoking.
