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Holiday Inn Cardiff City Centre by IHG

Top rated by guests

Most favorited

Property building

Photo of the whole room

Photo of the whole room

Meeting/conference room

Lounge or bar

8.1Excellent

(3,105 Ratings)

"Good location and friendly staff"

Verified guest

Don't miss out! Price and availability may change

8.1 / 10.0

Excellent(3,105 Ratings)

Hotel in Cardiff

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located between the Principality Stadium and Cardiff Castle, Holiday Inn Cardiff City offers rooms and facilities for business and leisure guests.

Amenities at Holiday Inn Cardiff City Centre by IHG

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

TV

Wheelchair accessible

Garden

Family friendly

Map of Cardiff

city location on map

Nearby attractions

Principality Stadium

Valley of Rocks

National Museum Cardiff

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

Most favorited

8.1Excellent

(3,105 Ratings)

"Good location and friendly staff"

Verified guest

Don't miss out! Price and availability may change

$$$$

8.1 / 10.0

Excellent(3,105 Ratings)

Hotel in Cardiff

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of Cardiff

city location on map

Nearby attractions

Principality Stadium

Valley of Rocks

National Museum Cardiff

Available Rooms

About this hotel

Located between the Principality Stadium and Cardiff Castle, Holiday Inn Cardiff City offers rooms and facilities for business and leisure guests.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

TV

Wheelchair accessible

Garden

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.1 / 10.0

Excellent(3,105 Ratings)

100% verified reviews

9.0 / 10.0

Excellent location in Cardiff centre lovely hotel

Great location in the centre over looking cardiff Castle, walking distance to shops & restaurants ,easy to get to ooach station lovely clean hotel & nice room .Upgraded to an executive room.lovely view & mice room with large TV.could drop luggage off early.

Shower over bath would've liked a walk in shower

8.0 / 10.0

Holiday Inn by IHG Cardiff

This hotel is within a stone's throw of Cardiff Castle and all the shops you could think of. Bustling eateries and bars and all amenities are close by. Loved the area. Staff are very friendly and helpful. Restaurant was good. Nice bar.

Decor is a bit old and could do with modernization. Bathroom was small but functional. Overlooked the stadium so not the best view. Car park gets full very quickly and when it rains which it did all through our stay, floods with big puddles. Breakfast can be a bit hit and miss as it gets busy and you may need to wait for a table. Drinks are expensive compared to local bars but that's what you get in most hotels tbh.

9.0 / 10.0

Comfortable stay in city centre

Check in friendly , parking easy , room size , location

Noise level could be a problem , small bathroom

4.0 / 10.0

Ok

It was ok

The Parking ticket a week later their mistake

10.0 / 10.0

Clean friendly staff good loacation and affordable

Good location and friendly staff

Nothing all was excellent

7.0 / 10.0

Here for the rugby weekend. Great location

The bed was comfortable with comfy pillows. Staff were great,. Very friendly and happy to help with anything you needed. Location was great. Right next to the castle and the Principality stadium.

This hotel could really do with some updating. The rooms are looking old and rough around the edges. Carpets in hallways could do with a cleaning. We were not impressed with the breakfast. Cheap sausages that could probably be sourced locally.

9.0 / 10.0

Met our expectations and provided a quiet retreat during the autumn rugby internationals

Food was fresh looking on both days and did not appear to have been standing in the trays for hours on end

Welcome at reception could have been a bit more friendlier and attentive

8.0 / 10.0

Served its purpose.

Location was great. Didn't have breakfast. Watching rugby in the bar area with friends and family was excellent.

The design of the bathroom was ill-thought-out. WC placement made access to the shower very difficult. By the way, I don't remember asking for a quiet room - I would assume they were all quiet.

6.0 / 10.0

Disappointed compaited to previous stays

We’ve visited a few times now and previously scored the hotel much higher. We like the location and the friendly staff. The previous rooms were nice. Not this time sadly

The room was very small and the bed tiny and uncomfortable. Wardrobe looked like it had been rescued from a skip. No one stops vans or people without blue badges using the disabled spaces so we struggled with disabled members of our party as we couldn’t park nearby despite paying for the privilege. Hardly any bathroom items had been left and a very poor tea tray.

10.0 / 10.0

We will use this hotel again, loved the food and the location. The staff are great to.

Staff were all great, even then we arrived late in the evening they were all more than prepared to help as much as they could. The location of the hotel is a short walk,from the heart of the city but not so close that it is noisy, and very convenient for the rugby grounds.

Nothing, as I've already said staff were great food was good the hotel was clean and well maintained.

3.0 / 10.0

Not worth money for rugby stay

Breakfast

The room was like a cupboard, very small and claustrophobic, window did not shut and was very noisy with passing traffic, only 3 pillows, 2 coffee sachets for 2 people and we were back at hotel by 9pm, Considering we paid in excess of 245 to stay the night u would have thought the room would have been nicer, we often stay during 6 nations but will be looking for other alternatives after this experience

10.0 / 10.0

Lovely hotel and the staff are very welcoming

Amazing hotel, brilliant location

8.0 / 10.0

Everything was lovely except for the noise from 225 which went on till 3:30 am until my daughter went to reception to co

Close to where we wanted to be. Hotel reception / breakfast area were nice and bright. Bedrooms good size with, everything was comfortable.

8.0 / 10.0

An enjoyable stay but the windows need better sound proofing.

good location and helpful staff

Unfortunately the main road was very busy all night and this could be heard even on the 5th floor with the window shut.

10.0 / 10.0

It’ a brilliant location with parking.the staff are allways helpful

Location and the staff

Some of the rooms need a a refurb

9.0 / 10.0

Excellent no complaints

It was great x

The price of the car park

9.0 / 10.0

Great hotel to visit the city

Great location to visit the city center on foot Very convenient parking The personal gave us big umbrellas to go out as it was raining a lot... We really appreciated it !!! Good breakfast too :)

The interior was quite oldish The bed of the third person of our party was not very comfortable

10.0 / 10.0

Loved it all of it

Loved the location!! Perfect!! Everything was great

No fridge in room but it seems to be the standard throughout the entire country so it is what it is and we can live it !!

8.0 / 10.0

Great Location Great Stay!

We really enjoyed our stay at the Holiday Inn. The location was the best point of our stay as we were so close to the city centre. The staff were very welcoming and friendly and were always there to help when needed.

The signage for the hotel car park could have been a little bit more clearer.

10.0 / 10.0

Very good

Friendly staff

It is close to the stadium/shops/ restaurants/bars

10.0 / 10.0

Except for the above problems, we enjoyed our stay. The staff were very helpful, particularly those on front desk.

The location was great to see the Half marathon taking place.

There were electrical socket/switch position problems for ease of use, and the dressing table drawers had to be removed to fix the TV.

6.0 / 10.0

Great location with nice views of the castle

Excellent location, and good quality breakfast, friendly staff and a nice bar for a late drink

Parking was very expensive and unexpected

6.0 / 10.0

Too expensive

Friendly staff Nice location

Very dirty windows in the room Small uncomfortable double bed (very soft mattress) Small bathroom Unjustified high prices during the half marathon weekend

8.0 / 10.0

Lovely staff, nice hotel and comfy beds!

Hands down the best pillow situation of any hotel I’ve stayed at recently! Easy parking, easy to find, and a decent bar/ restaurant/ seating area. And Welsh cakes! At reception! Amazing

I found it quite pricey - but to be fair it was a busy weekend in Cardiff.

9.0 / 10.0

Would recommend

Great location. Comfy bed. Very clean. Very quiet - no noise from corridors or from the street (even though very close to main streets). Directly across road from castle.

Was really expensive - probably due to the half marathon weekend being on. But was over three times their usual rate with no breakfast included for this price. Just felt a bit ripped off - breakfast included would have softened the blow!

8.0 / 10.0

Nice Hotel

Location is great, walking distance to o everything (almost), staff are friendly and helpful.. room clean and comfortable

Nothing

7.0 / 10.0

amazing

That it was close to where we parked and city centre

The tv wouldnt connect to our disney plus tidy because of the wifi

8.0 / 10.0

This was a decent stay, I would go back.

I think the best part of my stay was the warm and pleasant welcome that I received from the lady at reception. After a very long and stressful drive it was really nice!

Curtains were a little tatty and due to be replaced. Also, hairs on the bath mat.

8.0 / 10.0

Overall enjoyable stay.

The location was great. The bed was very comfortable and great size. Breakfast was good with a nice selection.

The lift which made a bang sound regularly all through the night which did disturb our sleep quite a bit.

10.0 / 10.0

Will definitely re-book!

Stayed here a few times, always have an excellent experience.

N/A

8.0 / 10.0

Met all our expectations for a weekend covering a number of activities

Room only booking. Perfect location for our purposes. Very convenient car parking. Check in process very good and very helpful concierges.

Good south facing room with excellent view but windows were quite dirty.

10.0 / 10.0

We couldn’t have picked a better hotel

Was our first time in Cardiff and the hotel was perfect from Location to the staff.

3.0 / 10.0

Would not stay there again

Location

Parking is expensive, Room decor dated, bathroom too small, dirty

8.0 / 10.0

A well located hotel with good facilities and helpful staff.

A good sized room, very clean and comfortable. The breakfast menu was great and the meal we had in the restaurant excellent. The staff were very helpful and an excellent location too.

I would have preferred a walk in shower rather than one over the bath but apart from that all good.

10.0 / 10.0

Lovely stay at Holiday inn cardiff

Location,food was lovely staff very nice and friendly and helpful.

Nothing to say.

9.0 / 10.0

Great value and location with great staff

The location was spot on in the centre of the city. The bedroom was really big and the bed really comfortable. We didn’t stay for breakfast as early leavers all in all a great stay and great value for money

2.0 / 10.0

Apart from the (I think) bed bugs, was fine.

The location is excellent and the staff were very friendly

I have been repeatedly bitten by (what I'm guessing) must be bed bugs. My legs and arms are covered in small insect bites.

10.0 / 10.0

Amazing

Everything the kindness and amazing staff I will 100% come again

9.0 / 10.0

Super hotel in great location.

Friendly and helpful staff and excellent location opposite Cardiff Castle and parking.

No plugs close to the bed to charge phones overnight on bedside cabinet and no safe.

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