Novotel The Hague World Forum

Good location, clean rooms and friendly staff.

The bed was small and a bit uncomfortable. The gym is actually a public gym and was very crowded in the morning.

Room was comfortable and quiet

Rude reception staff on arrival. I tried to use the self check in but couldn't get it to accept my passport so had to go over to the lady on the desk. She just looked up and said "Yes?" as if I had caused her bother by interrupting her. Was also not helpful at all with our enquiries about parking. Staff on check out was much friendlier. We were on a driving holiday and so needed to park a car, which was not easy.

The room was prepare for 2+2 visit. Nice and helpful personel. Very good location. Nice and big underground parking. Nice view from top floor

without comments

Friendly and helpful staff, a decent breakfast, and a convenient location close to the sea.

We had previously stayed at this hotel with our family in a family room. This time, I booked an Executive Room, but the room was essentially identical to the one we had stayed in before, despite being more expensive. The stains on the carpet, dust in the bathroom, and the lack of hand soap caused some discomfort. I would also like to mention that when making the reservation through Booking.com, I listed only one child, although I was travelling with two children. However, the staff were very helpful and kindly provided us with an additional baby cot, which we really appreciated.