Croydon Hall

Beautiful views all around! Thank you Rachel and the rest of the staff for you care and generosity! The pool was warm, clean and great fun! The outdoor jacuzzi is divine. Our two bedrooms apartment was clean, comfortable and well equipped. We'd love to stay here again! We are dinner and breakfast and it was good but with extra charge. Cooking in the apartment would have definitely save us money, but we wanted the whole chill vacation experience :) Getting a beer and coffee served to us in the pool was definitely part of this relaxing holiday!

Very nice location , staff were lovely

You couldn’t watch normal tv just had to sign up for apps to watch anything

We really didn't like the decor of the room we were given. However, our request to change rooms was accommodated. Shower was very good

Hotel is tired, and in need of a refurbishment. TV in room didn't work. Bed was uncomfortable. No one asked about our stay when we checked out...just accepted the keys.

The beautiful locations! The beautiful rooms! Everything was amazing!

There was nothing

We liked the presentation of the rooms, views from the grounds, cleanliness of the pool and the temperature of the water 👍 Mark was very friendly and obliging

What was there not to like?!!

The view

Bathroom window was exposed, no curtains, no blinds and not frosted. You can see directly into the glass shower from the houses opposite. When we told the staff they said it's OK that's our house, we found that very creepy. We were unable to wash during our stay. The double bed was also two singles pushed together. On top of that the cost is a whopping £185 per night. We don't mind paying high end prices if the comfort is matched. The hotel is double the price of a Premier Inn yet twice as bad, and higher price than the Hilton but half as comfortable. This review has now been reviewed and amended due to the response from the owner. From 2 stars to 1. Early check in? We asked if we could leave our bags we did not ask for an early check in, this hotel was purely a stop over whilst spending every waking minute with family who live in the local area. Bags were dropped off and we left 2 minutes later, we do not spend our time inspecting rooms we book to look for an excuse to move rooms, we expect the rooms to be of a decent standard, at least to regulation anyway!! We returned late and noticed the bathroom window fully exposed so were unable to wash, how can we request to move rooms when we have returned late with 2 very tired young children. Your staff may have noticed we left the hotel extremely early in the morning, why was this .... of course, so we could go to our family's house and use their facilities so we could wash and use the toilet without the assumption that people are watching us from the house that is some 50 metres from the house, not 200, I could clearly see into the house windows so I'm sure they can do the same. The reason my review is now a 1 star is because of the response, I can NOT believe my ears that you have not accepted responsibility for such an intrusive act and yet just palm it off as 'we have now fitted frosted glass'. Whilst this is excellent news for the next guests it certainly is not for us or previous.

The family who run this hotel are warm, approachable, polite and friendly. Nothing was too much trouble. The food was excellent and the waiting staff were professional and friendly.

Beautiful location, tentative staff, especially the young lady who was working. Free Jacuzzi, steam, and sauna room was an amazing extra. The food was lovely too.

There was nothing we didn't like.