Well priced for this locationPriced under area average
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Includes essentialsInternet / Wifi, Balcony or Patio, TV and more
About this hotel
Located in Upton upon Severn and with Kingsholm Stadium reachable within 23 miles, Star Inn Hotel provides a terrace, non-smoking rooms, free WiFi and a bar.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Located in Upton upon Severn and with Kingsholm Stadium reachable within 23 miles, Star Inn Hotel provides a terrace, non-smoking rooms, free WiFi and a bar.
Amenities
Internet / Wifi
Smoking allowed
Balcony or Patio
TV
Family friendly
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Booking.com
Ratings and reviews
6.6 / 10.0
Average(121 Ratings)
100% verified reviews
8.0 / 10.0
Friendly staff and locals.
Great location great staff. Very friendly bar area.
There was no food currently being served.
7.0 / 10.0
Lovely Stay
Location was great and staff friendly
The creaky floor
4.0 / 10.0
Very disappointing
Good location in centre of town close to river and restaurants. Room was clean and staff Friendly.
We booked a deluxe king room. When we were given the room we found it had not been serviced so we had to accept a family room with a smaller double bed. The facilities were basic and not what I would describe as deluxe. The room was could throughout our stay even with the radiator turn on full. I don’t know whether there was hot water as the hot tap still ran cold after several minutes. Fortunately there was a (basic) electric shower. There was a spotlight directly outside our room on the curtains let in light so made sleeping initially difficult until this was eventually turned off. I was then woken at 1.30 AM by someone hammering on the front door to obtain entry. The restaurant is permanently closed. The ‘tea and coffee maker’ is four Tetley teabags and some sachets of Nescafé. This is not a £155 experience and would not stay again
1.0 / 10.0
Dreadful
Good location for my needs
Dreadful staff no one available to check in I had to go and find them then they were off hand
No toilet roll in bathroom took me 10 mins to find staff Whi didnt know wherever was kept
No hot water in evening or first thing
Expensive stay for a cold shower !!!
I would not recommend in fact take it off your site !!!
9.0 / 10.0
Comfortable night
Room spotless and comfortable. We stayed in room 4. Great shower.
9.0 / 10.0
An enjoyable weekend
Review posted elsewhere
2.0 / 10.0
Avoid
Upton on Severn is lovely. The lady who checked us in was lovely too. Easy checking from 12pm.
I paid for 2 rooms. One was £70 more expensive but was identical to the other room. Toilet in one room continuously flushing. No breakfast. No river view as stated in room details. TV not working.
Forgive all of this, could see they were short-staffed BUT, response when I raised concerns was really annoying and rude from the bloke ( no idea what his role was):
The toilet: "You need to put your hand in the cistern and pull it up! " (Refused to do this and they did rectify the problem)
The room: "It is Booking.coms fault. They keep doing us over with putting false information on."
The TV: "Must be the batteries" (DId nothing to rectify this)
Cost of room: " Well you will probably be spending that at the festival, "after agreeing that the rooms were identical (No refund given or upgrade offered)
Then, got a rant about why I should spend money at the pub and not the festival.
Honestly, worst place I have ever stayed because of the attitude of that bloke. He also asked me if Lulu , who performed at the festival was still "fit".
No apologies given. Also, took the money out of my account 3 days before we arrived despite free cancellation policy up to 24 hours before.
8.0 / 10.0
Will be back next year
Great Location ,
steep stairs
7.0 / 10.0
Pleasant stay
Bed was super comfy.. shower was good .. location excellent
Few things bit off.. ceiling lights and tv didnt work.. bathroom down needs shaving to shut.. noisy air-conditioning unit outside room 3 on the outside wall
3.0 / 10.0
Syat was spoiled by loud music until midnight
Nice room with antique furniture
Stayed on a Saturday night and there was live music and noise until midnight
Shower wasn't that powerful
Be aware that there is no parking
8.0 / 10.0
Comfortable strange no staff but not too bad
Location
No breakfast
8.0 / 10.0
A great place to stay
It is well located not far from the River Severn and near the so-called “Pepperpot” church tower. The staff were extremely helpful in facilitating my early arrival (due to a wedding). The room was clean, neat and tidy, although the furniture was a bit dated and tired looking. The en suite, however, was modern and spacious. There was a kettle with tea and coffee-making facilities in the room. The bed was extremely comfortable and I had a great night’s sleep.
No breakfast provision when I was there, although it may perhaps be available at the weekend.
9.0 / 10.0
Very good
Clean rooms
Music till 10-30pm ish but excellent after
8.0 / 10.0
Beautiful comfortable room
Beautiful clean room, we stayed here after a wedding, when we got back just before 10 there was a band playing in the bar below but it finished at a reasonable time and actually didn't bother us.(May have been the wine we'd consumed) The bed was very comfortable and the facilities were all we required.style very in keeping with the building and in a beautiful area.
8.0 / 10.0
The restaurant was closed all the time otherwise enjoyed the stay
Very good position
No staff to service the room ought to get the television working. Outside the hotel the seating area on the pavement was covered in cigarette ends
8.0 / 10.0
Good location and good value.
Very convenient location for the festival everything on the doorstep really.
Had one room key for 3 people so had to leave it at reception, that was fine, except reception quite often was not manned so had to wait or go and find someone if one of us needed to go to our room. Not organised at all.
10.0 / 10.0
Perfect
Lovely central location , fab bar In garden
Nothing
10.0 / 10.0
Perfect stay, and good value
Perfect location, in the heart of the town.
6.0 / 10.0
Basic but the important things were fair
Good site
No table chair
2.0 / 10.0
We left early
Great location
There was no ventilation on the room and it was loud
4.0 / 10.0
Won’t to staying there again or recommending to others.
No breakfast included. Location in the heart of a noisy area of a little town. Lots of noisy drinkers late into the early hours of the morning.
Reception poor. Individual in charge didn’t appear to know what was going on. At the time of booking in he told us that the person who should be doing the job was having a shower - bizarre! Loud noise ( music and communal singing) from the downstairs bar continued well past 1am so impossible to get to sleep. Even when the singing stopped and the music quietened, still an unacceptable level of noise continued. As far as I’m aware there was no organised event at the Star Inn that night.
5.0 / 10.0
Needs updating , very noisy until early hours of the morning
Near the venue
Old and worn , very loud music from the bar until 2 and then still a lot of noise with the people still in there chatting . They should definitely advertise this if renting rooms, no sleep at all
3.0 / 10.0
Disappointing and over priced.
The location.
There was poor service at reception and they failed to tell us about the fob system. The room (No3) is directly above the pub. Karaoke lasted into the early hours, I could even hear people reading through the book to choose their song. Very little sleep, in a very hot room. This should be reflected in the price.
8.0 / 10.0
Good location, comfy bed
Good location
7.0 / 10.0
A very pleasant stay at The Star Inn and Upton-upon-Severn is a lovely little riverside town.
Creaking floor-boards above Room 9 disturbed our sleep unfortunately.
No on-site parking sadly - although the 5 minute walk to a public car park was easy enough carrying light luggage, along with the reasonable £4 for 24hrs parking charge.
These misfortunate things would not deter us from staying there again though.
7.0 / 10.0
It was very clean, basic room in a central location and although the issues with the bed and window it was an ideal loca
My partner is not able to walk far with a fracture in his back so it was a central location for watching Morris dancing at the folk festival enabling him to return if needed. It was clean, the duvet was cosy and warm. It had towels and toiletries. Reception showed us to our room and even offered to take our bag to our room.
The bed was hard. The window didn’t close
Properly and so could hear everything and every word people were saying outside. Even though it was central I don’t think it was worth £155 for the night.
1.0 / 10.0
It was basically a bed for the night but would not stay again
No breakfast available or any food at all due to I was told prior chef problems
Creaky floors and able to hear everything from the next room
1.0 / 10.0
Worst hotel experience ever and I will say this on every social media
Nothing
No breakfast no parking no bedside lights in room
6.0 / 10.0
very good ambiance in perfect location,staff were very helpful and relaxed.
excellant breakfast.
bathroom door ill fitting.
1.0 / 10.0
Don't stay here
The location was terrible with no parking close to the hotel
How many words can I use?
1. Advertised as having breakfast & a restaurant. Neither!!!
2. The beds "coil spring mattress" was the worst bed I've ever slept on.
3. The room was dirty, headboard had 1/8" of dust
4. While realizing this was an old hotel I could make allowances for its age, however, slopping creaking floors & loose floorboards is not acceptable
5. Hot water....admit the hotel "handbook" did warn of a delay in the hot water, but 7 minutes to wait for warm water & not with any pressure.
6. Shaving light not working
7. No grill on the sink plug-hole..could have lost my complete contact lens case down the drain
1.0 / 10.0
Awful.
No breakfast. Disco until12.30am , bar extension until 1am -not told of disco and bar extension until I arrived. Checked out on at 9 am on Sunday -did nor stay for second night- but paid for two nights- no refund offered.
6.0 / 10.0
Pleasant
The location
Comfortable bed
Reasonable shower
There was no plug in the wash basin in the bathroom.
The room wasn't serviced during our stay
There was no chef so no food!
9.0 / 10.0
Superb
We were very much looked after
6.0 / 10.0
Very poor value for the price paid.
On booking we were told breakfast would be available. On booking in we were told they didn’t do breakfast or any meals at the hotel due to staff shortages. They were still offering bookings for the week stating they did continental or full English breakfasts.
Having been sent a terms and conditions email 2 weeks before arrival laying out that there should be no late night parties or drugs in the room. Which I find strange to be informed of unless they have had problems with these issues in the past. The excessive noise from the bar below past the stated opening hours was disturbing. The fact that no breakfast was available and they couldn’t let me before arrival was sad especially as they could send a message out laying the comprehensive terms and conditions.
2.0 / 10.0
Very overpriced for poor accommodation with minimal facilities
There was no provision for breakfast
One would certainly expect breakfast. The room cleaning and bed making only on request!! No shaver socket but the hotel folder offered adapter on request but on asking no adapter available.
7.0 / 10.0
Good
Friendly staff and nice room. Bar warm and friendly.
During the last night of our stay we had retired to bed, (approx 10.30). Soon after loud music woke us up from a downstairs function room and continued to the early hours. There was no mention that this would occur from any of the staff earlier in the day or evening. When we were leaving the next morning, we were both very tired from our disturbed sleep. Unfortunately there were no staff around to discuss this with. It Unfortunately spoiled what would have been a lovely stay.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Star Inn Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Star Inn Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Star Inn Hotel?
We found 5 amenities for this rental. This includes internet / wifi, smoking allowed, balcony or patio, tv, and family friendly.
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