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About this hotel
Located in Merrillville and with Deep River Waterpark reachable within 5 miles, Holiday Inn Express & Suites - Merrillville by IHG provides express check-in and check-out, non-smoking rooms, a fitness center, free WiFi and a shared lounge.
Amenities at Holiday Inn Express & Suites - Merrillville by IHG
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Located in Merrillville and with Deep River Waterpark reachable within 5 miles, Holiday Inn Express & Suites - Merrillville by IHG provides express check-in and check-out, non-smoking rooms, a fitness center, free WiFi and a shared lounge.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Free parking
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Booking.com
Ratings and reviews
8.6 / 10.0
Excellent(291 Ratings)
100% verified reviews
9.0 / 10.0
Provided a pleasant, comfortable stay after a 15 hour air flight.
The location was very convenient. The motel was very quiet which we appreciated. The room was clean and the beds were comfortable. Only one of us was awake in time to enjoy breakfast, but he said it was very good.
Nothing.
8.0 / 10.0
It was good not the greatest
Location
Price & one broken elevator making trips up & down take forever
8.0 / 10.0
Very pleasant stay at the Holiday Inn Express!
Honestly, my husband and I booked a hotel in a different city a few months prior to when we needed it... After looking at reviews for that other hotel I decided it was wise to book somewhere else. So we landed here! They were able to book us a room last minute with a king sized bed, chaise lounge chair, a large bathroom, desk, floor length mirror, coffee maker, mini fridge, microwave, and lots of closet space (if you would need to use it, which we did not, it was just worth noting haha). The staff was super helpful and friendly and made us feel at home. They went so far as to help us with dinner recommendations since we had never been anywhere near this hotel.
There was no smoking or anything weird allowed in our particular room which was so nice, and I could tell that they cared about the cleanliness of the rooms. I ALWAYS check for bedbugs and other unwelcome pests in hotel rooms, and I am happy to report that there were ZERO signs of any sort of bug: ants, bedbugs, flea, etc.
The complimentary breakfast was quite delicious and even though we got down to the diner late, the food was still fresh. They offered bacon, cheese omelets, turkey sausage, pancakes, muffins, danish, bagels, toast, breakfast potato cubes, several different options of juices, yogurt, and milks in a small fridge. They also offered a full hot tea bar, and a hot coffee bar. The dining area was very comfortable and welcoming, and the News was on softly in the background.
The parking area was kind of small for a hotel, but just large enough to have plenty of space between us and the next car.
The hallways were very tidy and smelled clean. The elevators work well and you could barely tell when you went from level to level, it was so smooth!
Overall a very nice experience at the Holiday Inn Express!
The only two things we didn't like, but are easy fixes were that the AC /fan unit in the room seemed to work fine BUT there was this very annoying noise that occurred at the most random times, so it was hard to fall asleep without it making a "pattern noise". If you like sleeping with no noise at all, you won't have to worry about it, but if you have struggles sleeping WITHOUT one, maybe bring a white-noise maker with you just in case.
The second thing was that the bed was comfortable, but the PILLOWS were not so much... They are labeled on the end of the pillow case if they're "soft" or "firm" but they all seemed firm to me. Again, if these sound like they'd bug you, may want bring your own fan and pillows. Otherwise, no complaints!
10.0 / 10.0
We would DEFINITELY recommend this hotel to our family/friends. Exceptional!!
Everything appeared to be new and incredibly clean.
It was a little out of our way but it was doable
10.0 / 10.0
Very nice facility. Not a 5-Star nor intended to be, but at the price an exceptional place.
With exception of room service NOT servicing our room or leaving amenities while we were gone (a lot- e.g., coffee, clean towels, etc.), we thought the facility was outstanding including one of the better continental breakfasts we have had as world travelers. Front desk staff very nice and very friendly as well as helpful.
Room service oversight.
10.0 / 10.0
pleasant
staff was great.
8.0 / 10.0
It was everything
Everything
I liked everything
10.0 / 10.0
It’s clean with comfortable beds and staff were excellent!
It was clean, the staff were super friendly and helpful.
Breakfast was fresh and the staff kept it flowing with coffee and food. Everything they had to offer never ran out. Beds and bedding were clean comfortable and room was nice and cool when we arrived.
Will definitely stay here again
2.0 / 10.0
Disappointed
Zero water pressure, nonworking bathroom exhaust fan, stained sheets, tv didn't work the majority of the time. Disappointed, especially in regards to price.
2.0 / 10.0
breakfast fail.
my son looked forward to eating pancakes for breakfast there (he will not eat meat or eggs) and their pancake machine was out of order the entire 3 day stay. The worst part is, it wasn't broken, they said they were out of batter! Why wouldn't they buy more batter? There was a baseball tournament this weekend and tons of kids and there is zero excuse to not make the effort to secure more batter for all these kids and families that chose your hotel. They didnt even try. I am not sure when they 'ran out' but there was none Friday morning and still none Sunday morning and part of the reason I chose this hotel was for the free breakfast--WITH PANCAKES.
8.0 / 10.0
I would recommend the Holiday Inn Express and Suites as a good place to stay.
It was comfortable and the breakfast was good. There were several selections to choose from, but the food could’ve been warmer.
The staff were friendly and polite and extremely helpful. We will stay here again. We also liked that there were amenities in the bathroom (shampoo, conditioner, body wash, etc.).
One of the elevators was broken and the laundry was out of order.
10.0 / 10.0
A gem in the Merrillville area.
The manager was wonderful and went above and beyond when I asked for another blanket and toothbrushes. We were given an accessible room which I greatly appreciated as I needed a taller toilet, etc.
There was nothing that I didn't like and highly recommend this hotel.
10.0 / 10.0
Great stay … would stay again!
Great location, clean & friendly staff!
Nothing!
10.0 / 10.0
Our go to hotel chain
Breakfast- bacon, cinnamon rolls
NA
8.0 / 10.0
Great location at a great price
Great location and enormous comfortable room
Walls were thin so you can hear hallway and neighbors but it was quiet during evening hours
10.0 / 10.0
I'd stay again
The friendly staff, the breakfast was good . They kept food full.
The milk tasted soured.
2.0 / 10.0
Nice location, but disappointing amenities
We arrived at the hotel after traveling for 13 hours. The pool wasn't in operation, which was the main reason for choosing this hotel, the room was nice and large, but dirty. Breakfast didn't start until 7:30, which was later than we wanted to leave.
10.0 / 10.0
The stay was satisfactory. My sister and I would stay again if we ever needed to.
The friendly staff, the excellent breakfast. The bed was comfortable and to my liking.
The price had changed from the first part of June when we stayed. It had increased by $50. Not sure why.
10.0 / 10.0
Excellent I would stay again
Very clean and quiet. Excellent customer service with the front desk. Everyone we encountered were extremely kind and helpful
Nothing
10.0 / 10.0
Final goodbye and homecoming for father in law
The rooms were spacious and the beds were very comfortable. The location was across from the shopping mall and a variety of restaurants in walking distance. Breakfast was great with pancakes, biscuits and gravy, sausage, eggs, bagels, cinnamon rolls, coffee and juice
The shower gel dispenser was broke in my room 128!
10.0 / 10.0
Overall will rate 9 because of awesome front desk staff Keith
Everything was clean , night staff Keith very understandable, patience, customer service was top notch.
They was a gentleman front desk night staff 2/2/24 very rude sat down the entire time. Didn’t show any concern to the situation that had taken place. I traveled two hours away children. There was an issue with my reservation and he just said “oh well you have to cancel the room and figure it out “
10.0 / 10.0
Perfect near food and shopping and breakfast was pretty cool
Our church visit every yr to sing and it always a good vibe!
10.0 / 10.0
Comfortable and my family feel safe
Front desk staff are very customer friendly and always make you feel welcome .
The cleanliness of it.
10.0 / 10.0
Exceptional
The stuff and how clean it was
8.0 / 10.0
Very good
Very clean and the breakfast was great! Loved the pancake maker.
Beds were a little hard for my taste.
6.0 / 10.0
Loved the place, staff, location. Hated this group of guests that were there during my stay.
Location and staff
I would like to emphasize that the staff was wonderful and understanding. There was very little they could do politely with this group of guests. These guests( parents & many children) were Very Noisy! The parents let their children run wild. They were messy. They took over the lobby. When a child would drop food on the floor they wouldn’t pick it up.. They Left foods, paper on elevator floor. Played on & Pushed all the buttons in the elevator. Parents/children not respectful to other guests.
5.0 / 10.0
Passable
Location was good
Air conditioner did not work. Made sleeping very uncomfortable. Probably only had 3 hrs of sleep
7.0 / 10.0
Nice and comfortable place to stay
Great location and facilities. The room was spacious with a very nice and practical design.
Bathtub was slippery. The botrle for handsoap was empty at the time of arrival. Trash was no pick up after the first night.
1.0 / 10.0
I would never book here again
I didn't stay property
The policies I did not get my money back and I lost my money
8.0 / 10.0
Very good
Love the pillows. Friendly employees.
Mold in bathroom around inside tub.
FAQs
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express & Suites - Merrillville by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express & Suites - Merrillville by IHG. Enjoy the water!
Is Holiday Inn Express & Suites - Merrillville by IHG pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express & Suites - Merrillville by IHG?
We found 11 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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