Drury Plaza Hotel Pittsburgh Downtown
Top rated by guests





9.1Outstanding
(1,699 Ratings)
"Hospitality, environment and the complimentary meals."
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Featuring an indoor pool, Drury Plaza Hotel Pittsburgh Downtown offers accommodations in Pittsburgh.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
WiFi/Internet
Hot tub/Jacuzzi
Laundry services
Family friendly
Toilet with grab rails
Accessible by lift
Contactless check-in/out
Housekeeping available
Cleaning products
$$$$
Top rated by guests
9.1Outstanding
(1,699 Ratings)
"Hospitality, environment and the complimentary meals."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Hospitality, environment and the complimentary meals.
10.0 / 10.0
Really great experience! Staff were all so friendly and helpful, lots of amenities, great value and location.
Limited parking options, pricey valet parking
10.0 / 10.0
The people were excellent and the cleaning and staff was great. I love the breakfast
N/a I have nothing to add. Everything was a 10
8.0 / 10.0
The staff were exceptional. Every interaction I had with staff was positive. They were always asking how they could be of help, or if there was anything else they could do for you.
The hotel itself is a little dated, but overall it was a fine stay. Very clean, and very friendly.
10.0 / 10.0
The location was excellent. The rooms and the hotel looks beautiful. The pizza from the restaurant was great. The service was great! The only thing that we didn’t like was the salad we ordered. It looked like cut up turkey and lettuce. The salad doesn’t fit the status of the restaurant, or the hotel. Staff was excellent! Valet was excellent!
The salad from the restaurant doesn’t belong. It looked like cut up turkey and salad. The hotel and restaurant are too high class to have a low budget looking salad. Make it better!
10.0 / 10.0
Everything
Nothing
10.0 / 10.0
Drury is an outstanding value - the location is ideal and the amenities were a wonderful surprise! The afternoon popcorn and buffett, with drinks, was amazing! Breakfast was excellent as well! The staff was so pleasant and helpful.
10.0 / 10.0
There is an easy Valet service, and the front desk was super friendly and helpful. They have something called a "Kick Back!" That will keep me coming back. It is during the hours of 5:30-7 PM. You get a free drink and a small buffet. They are also conveniently located near a very popular street with numerous places to try.
10.0 / 10.0
The patio and room and free hot dinner and hot breakfast
I liked everything
10.0 / 10.0
Everything was so nice and all stuff was helpful and so kind. We also loved the kick back part it was a very good time!! Definitely would come back soon!!
Nothing I was happy the whole time
10.0 / 10.0
The staff was overly friendly and helpful, the location was great and the good was great as well.
Not really much to not like here. Would highly recommend.
10.0 / 10.0
The breakfast was OK. We would prefer vegetables, but there was fruit so we were OK. The Kickback dinner is the best idea ever. Free dinner in the downtown and free soft drinks was a very generous offer for hotel quests.
There was a small problem at check-in. The reception didn't receive all the names from the reservation made through Booking.com. We had to call to Bokking.com to ask for correction. At the end everything was OK.
10.0 / 10.0
The staff members were all exceptional during our stay. Everyone was friendly and accommodating.
10.0 / 10.0
Great location, amenities were excellent & staff was amazing
Parking/valet wait
5.0 / 10.0
I liked our room it was nice
I didn’t like the food stains or stains on curtains and our lights kept blinking line it was trying to die
10.0 / 10.0
Great location, all the food was very good.
The most friendly staff.
Love the bar.
10.0 / 10.0
Stayed here for a concert at PPG. The staff was very nice. Room was clean and comfortable.
All good.
8.0 / 10.0
The location was fine but the waffle area was a mess. Batter was spilled on the floor
8.0 / 10.0
We had a king suite and enjoyed the spacious room. We loved the free kickback drink and dinner snacks, as well as the free breakfast. The bartender was the best! The location was also great, as it was walkable to other areas we visited.
For a dog-friendly hotel, I would have expected a designated area for dogs to go outside, especially being in the middle of the city (but it was easy to find green space within a few blocks). I understand why dogs cannot be in the common areas or left alone in the hotel room, but would’ve preferred to have known this prior to booking, as that impacts the ability to travel. I’d say this is more dog-permitted, rather than dog-friendly, as dog-friendly communicates to me that you cater to guests with dogs (I.e. provide a dog bowl) over simply permitting them in the building.
8.0 / 10.0
The breakfast is quite complete for a 3-star hotel. The location is perfect for a stroll around downtown. I was able to leave my car at the conference center, which is slightly cheaper than the hotel and only a 6-minute walk away. The area also feels safe to walk around at night.
The room seemed a bit outdated and not very welcoming at first.
9.0 / 10.0
Room was clean and the facility was quiet. It has a wonderful hot breakfast. The staff was so helpful!
Decor in the room is a little dated
10.0 / 10.0
Staff was exceptional- hotel accommodations exceeded any expectations - lots of extras included in the price . A++ all the way around.
The parking is a little tricky but the valet attendants are top notch and take care of everything
9.0 / 10.0
it was excellent
10.0 / 10.0
Historical look and close to everything
10.0 / 10.0
Everything, from polite and helpful staff. To the wonderful breakfast and evening happy hour. We loved the fresh popcorn and spacious and clean rooms. The rooftop patio, pool area, spacious lobby just to relax. Could not have been a better experience.
The driveway to enter the hotel is too narrow.
9.0 / 10.0
Everything was wonderful. Everything was clean, beautiful, comfortable. Great location. The complimentary dinner was a great surprise.
Valet has room to improve. While driving into the hotel, on the ramp, a gentleman from valet motioned for us to roll down the window, tossed a ticket on the dash, and instructed us to go ahead and unload. As we opened the door, a different gentleman from valet shouted at us to get back in the car, and told us to wait and pull forward when instructed. We did as instructed, then were told we could get out and unload. We went inside and checked in. The next morning we called front desk to get instructions on contacting valet. They told us we should have gotten a text with valet link, which we did not. Front desk contacted valet. We went downstairs to check out, still could not reach valet, still no link, we let them know we needed our car because of obligations at home. They said they would get it immediately, we ate breakfast, still no car.
9.0 / 10.0
Wonderful location, great breakfast, and kind staff. We loved walking the area downtown.
Kinda tight for parking but understandable
10.0 / 10.0
I think they kept my security deposit it was only 50$ though.
9.0 / 10.0
The staff was terrific and very helpful but I want to give a special shout out to Rita who made the entire stay exceptionally memorable and special! Rita was kind, sweet, genuine and always greeted me and made me feel at home. She was constantly smiling and her dedication to customer service is so genuine! Rita is definitely an asset to your organization!!! Love her! I enjoyed the delectable breakfast, the dinner and the free drinks! The food was so delicious! I really appreciated the way the bartender’s attentiveness! Thank you, everyone who made our stay memorable!
I did not like when we came to park the first evening how inattentive the valet was. I’m not taking about the guy driving! I’m talking about a young lady who was in the lot. That was on Tuesday, 12 th August at around 4:40 pm. She did not volunteer to tell us about the trollies for our luggage and when my husband and I requested a trolley, she forgot to give us one and we had to remind her again! She did apologize but she needs more customer service training as her attention skills are lacking! Also I noticed the bottom of my car got some scratches which were not there before sending it with the valet! That pissed me off! Please train your newer valets well so they don’t scratch people’s cars!
Also, the maids did not come by our door twice even though we did not have the occupy sign up. I had to call twice for maid service. I should not have to do that! That is unacceptable! The maids need to be more hands on and proactive! Please address it with them otherwise I am afraid they may bring down the reputation of the hotel!
It’s not that I didn’t like the food because it is yummy but it is more of a proposal. Instead of having three taco nights for dinner that run on Tuesdays, Fridays and Sundays, can you substitute one or two of those nights and add a new thing to the menu? Might I suggest Mexican rice, chicken fajitas and refried beans? Or gumbo with rice? Or jerk chicken with rice and vegetables? Please have your management take this into consideration so the menu is not too repetitive! Thank you! But overall the hotel is incredible!
10.0 / 10.0
Wonderful evening reception and morning breakfast. Friendly staff. Historic building within easy walking distance to the Amtrak station.
Nothing
9.0 / 10.0
Clean and spacious
N/A
9.0 / 10.0
The location was pretty convenient, we walked to PNC Park and to The Strip section and Heinz Museum.
The food for breakfast (and the kick back dinner!) were just so so, but things were clean and offered a way to save significantly on food costs. The rooms are a bit dark, but ours was also very spacious.
10.0 / 10.0
The staff are so helpful and friendly they go the extra mile. Also the breakfast buffet and kick backs are very nice with families. Rooms were clean and well taken care of.
The fact that sometimes staff are subject to unsafe behaviors due to people walking in off the street and giving them a hard time. The manager came over and apologized many times but it was not her fault nor could it have been prevented.
8.0 / 10.0
Very friendly staff, spacious room, good wifi. There was free dinner buffet and breakfast included as well as free drink.
Room was kinda dark, no window. It was clean but the old carpet in the room did not really spread a hygienic feeling.
8.0 / 10.0
The valet people were wonderful
Restaurant wasn’t open at lunchtime
9.0 / 10.0
Staff was friendly and helpful!! The happy hour was nice!!
Parking!! Hotel was very crowded with a convention about to start.
8.0 / 10.0
It was a nice and spacious room, and well insulated from outside noise, including the corridor. Staff was welcoming and friendly. The breakfast spread was decent.
Room rates were higher than I'd expected for Downtown Pittsburgh. There was a loose faucet in the bathroom, which I alerted them about at checkout.
8.0 / 10.0
Very quiet room and comfortable bed
Only one elevator working - had to wait a long time. We were on the 8th floor, so this was an issue.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Drury Plaza Hotel Pittsburgh Downtown. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Drury Plaza Hotel Pittsburgh Downtown. Enjoy the water!
Is Drury Plaza Hotel Pittsburgh Downtown pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Drury Plaza Hotel Pittsburgh Downtown?
We found 20 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and pool.
