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MainStay Suites Spokane Valley

Bedroom

Property building

Lobby or reception

Lobby or reception

Bedroom

7.0Good

(332 Ratings)

"the room was very well laid out, it even had a lazy boy chair in it-wonderful! everything was great, the motel was easy to find and the elevator worked well."

Verified guest

Don't miss out! Price and availability may change

7.0 / 10.0

Good(332 Ratings)

Hotel in Veradale, WA

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsFree WiFi/internet, Air conditioning, Shared living spaces and more

About this hotel

Located in Spokane Valley and within 12 miles of Spokane Center, MainStay Suites Spokane Valley features a shared lounge, non-smoking rooms, and free WiFi throughout the property.

Amenities at MainStay Suites Spokane Valley

Business facilities

Map of Veradale, WA

city location on map

Nearby attractions

Riverfront Park

Silverwood Theme Park

Nishinomiya Tsutakawa Japanese Garden

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.0Good

(332 Ratings)

"the room was very well laid out, it even had a lazy boy chair in it-wonderful! everything was great, the motel was easy to find and the elevator worked well."

Verified guest

Don't miss out! Price and availability may change

$$$$

7.0 / 10.0

Good(332 Ratings)

Hotel in Veradale, WA

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsFree WiFi/internet, Air conditioning, Shared living spaces and more

Map of Veradale, WA

city location on map

Nearby attractions

Riverfront Park

Silverwood Theme Park

Nishinomiya Tsutakawa Japanese Garden

Available Rooms

About this hotel

Located in Spokane Valley and within 12 miles of Spokane Center, MainStay Suites Spokane Valley features a shared lounge, non-smoking rooms, and free WiFi throughout the property.

Amenities

Business facilities

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.0 / 10.0

Good(332 Ratings)

100% verified reviews

8.0 / 10.0

Decent place especially for the price.

Pillows were really comfortable, bed was decent. Large kitchen with full fridge which was really nice. Even though we were close to the freeway I didn’t hear any road noise, the hotel was very quiet. The staff was friendly and helpful.

The first room we went to was not very clean. The smell of dog was overwhelming and there was pet hair on the counter, toilet, and in the tub. The receptionist was great about understanding and offering us a different room. The second room was very clean and nice.

6.0 / 10.0

Good facilities, Indifferent or Poor Staffing

Hotel is located far into the eastern Spokane Valley, about 8 mi from the ID border. Inconvenient for most purposes, but perfect for my purposes. A short walk away is an excellent Mexican restaurant with good service and great drinks. The Centennial Trail is about 1/3mi away. Room was large and included a servicable kitchen.

I wouldn't stay here unless I had interests in the eastern Spokane Valley. Way too far from the action in Spokane proper. More importantly for my stay was the utter unwillingness of the staff to resolve a big problem created by the corporate take-over of the prior owner of this hotel building. I made my reservations long in advance, and this corporation took it over. It then sent me promotional emails. But when I showed up at the front desk after a 60 mi bike ride, they had *no* record of my reservation for a 3-day stay. And did nothing to help; they simply pointed at Booking. They utterly failed at their responsibilities as a business or as a front desk & management staff.

1.0 / 10.0

Do Not Recommend

Front desk lady was incompetent and rude. She could not program our key card and said we had to leave our room latch in the door leaving it left open if we were to leave anywhere. Insisted the hotel was full, despite the nearly empty parking lot.

1.0 / 10.0

Poor service and hotel ran down

Location close to interstate

Dirty-pulled out vents from air conditioner and it was filthy. My boyfriend got stuck in elevator. Our keys continuously didn’t work eventually they changed out the battery on our door. I was overcharged for the room. I was told I’d get a refund in 7 to 10 days for that overcharge and the inconvenience of our cards and elevator and I haven’t seen anything to date yet.

3.0 / 10.0

Good facilities, Indifferent or Poor Staffing

Room was sizeable and well furnished. Everything was clean & functional. Hotel was adjacent to freeway, so it wasn't great to have the window open but wasn't terrible or smelly either. A great Mex restaurant was a short walk away, as was the Centennial Trail along the river which extends to Spokane and Couer d'Alene. Price was reasonable but not great for a place WAY out in the valley.

I seriously downgraded as the hotel had no record of the 3 day reservation I'd made many months prior thru booking.com. Much worse, both the desk clerk & their manager assumed ZERO responsibility for the error or the position it put me in, simply blaming booking. Realistically, this was the hotel chain's responsibility as they bought the property from another hotel chain after the time I booked my reservation. The core problem is that the new chain failed to reconcile the reservation list they maintained with that from Booking.com. I has arrived for a high school reunion nearby, after a 500 mile bike ride. And the hotel staff merely says "not our problem." THAT justifies the downgrade.

3.0 / 10.0

Long two days!!!!

The staff was pleasant.

Elevator broken.. I had knee surgery and had to walk up to third floor. Heater did not work. Public restroom had lid off tank and plunger was disconnected from chain.

4.0 / 10.0

Find A Better Place!

Room was dirty...used washcloths on the bathroom floor...used kleenex by the bed...light fixture above the mirror in bathroom did not work...neither did the hair dryer...find another place to stay!...this is the first time I've left a review after hundreds of bookings through booking.com

1.0 / 10.0

Worst hotel experience and customer service I’ve ever had

Nothing

Though the room was assembled appropriately, there was an ungodly stench. There were stains on the carpet. The room stunk horribly of wet, dog, dog poop, and some chemical that made both myself and my friend sick. The staff at the front desk was indignant, unhelpful and sarcastic. And proceeded to speak about the owners being cheap and will not refund what I paid for the room that we spent 10 minutes in. We left and I had to go rent another room at another location with a much better experience and facility. They heard what we had been through an Oxford suites where we wound up spending the night went above and beyond to make up for where this facility lacked dramatically.

4.0 / 10.0

Does not meet expectations

Hot water

Tv in room didn't work, extremely noisy, uncomfortable bed, hard towels. Told they provided shampoo, conditioner and body wash complimentary and they were empty and ignored when we said something about it. Lighting in the room sucked. Won't return

1.0 / 10.0

Horrible....everything about it

The clerks were helpful and friendly.

The room was filthy, the sheets stained, it smelled like pee, and the refrigerator froze (and ruined) everything in it!

7.0 / 10.0

Probably won’t stay here again.

We picked this because of the price and location.

There is a lot of road noise, no breakfast. The light over the bathroom sink didn’t work, so there was a floor lamp in there! No TV channel guide or any way on the TV to know what stations were available.

8.0 / 10.0

It was nice . The staff was great the lady in charge of the desk day shift was great.

It was quiet. Shower was clean.

The room has dust cobwebs on the curtain to the wall. The beds were hard. I left my personal pillow and called was told yes it was found and they would send it. It had been a month my pillow was never sent to me.

8.0 / 10.0

Clean, comfortable rooms with all the basic necessities of home.

The location was perfect as I visited the World Wide Dreambuilders headquarters and the Spokane Valley Center Place Regional Center.

The staff could have been friendlier. I didn’t feel welcomed by the front desk staff, not necessarily unwelcome, but they definitely could have been friendlier. I thought it was a little pricy, I found the best price on booking.com

9.0 / 10.0

Very satisfied

No breakfast at those location

Bathroom sink stopper stick. Minor problem

7.0 / 10.0

Disappointed in price this time

I've stayed here before and liked how it was tucked away from the busyness of the city. Enjoyed the accessibility of the mall and off ramp to the freeway.

Originally I had reserved it for July 18-20. I then had to change the dates to July 25-27. The price went up $70!!!! There was no big events going on in Spokane and even though there is a kitchen, this place was not worth $150/night.

8.0 / 10.0

Nice place to stay

Easy to find, right off the freeway. Nice big room with kitchenette including full size refrigerator. Friendly, helpful, welcoming staff.

Nothing I didn't like, everything was good.

10.0 / 10.0

loved the size of the room and the nice chair!

the room was very well laid out, it even had a lazy boy chair in it-wonderful! everything was great, the motel was easy to find and the elevator worked well.

9.0 / 10.0

Excellent , would be more than willing to stay there again

Cleanliness and excellent treatment by staff

Less truck noise

3.0 / 10.0

Overpriced and not clean

Close to the mall

It stank like hot feet and sweat

5.0 / 10.0

Can't say I would recommend it but it's not too bad.

It was a 2 star hotel so my expectations were not high. It was relatively clean although the room across the hall from me was open for several days due to a mildew smell complaint from a different occupant. I appreciated having the kitchenette.

It was a 2 star hotel so my expectations were pretty low. The staff did not seem to be well informed about the hotel's policies. The construction of the building allows sound to travel. Whenever someone opened a door within 3-4 rooms from my room, it sounded like someone was trying to get into my room. Very disconcerting. The pet relief area was steep incline, making it hazardous for folks with mobility issues. Also the room rates vary wildly and the price I paid was far above what was being offered for the same nights after I checked in.

6.0 / 10.0

Caused injury due to protruding bed frame angles

The price was good.

The bed frames were larger than the bed with protruding iron angles that caused an injury on my leg. Besides that, the coffee machine was broken. The electricity in the room tripped a couple times that scared us and took a while to figure out.

8.0 / 10.0

Comfortable stay at clean limited services property.

Convenient location. Good choice for overnight stay on road trip.

Noisy air conditioner.

6.0 / 10.0

Friendly staff and great location, but hotel is very run down & cheap

Friendly staff, great location

Hotel is run down My bedsheets had a small stain on them (think it was blood), trim missing off of nightstand and dresser, hair bathtub wall .

1.0 / 10.0

Last time I stay at a Confort facility.

The rooms were fine.

The $100 cash deposit when you walk in the door. This is not communicated anywhere. Everybody walking in is supposed with this. The. They tell you everybody does it. As if it is standard and you don’t know what you are doing. Then look out if you question it. They attack you!

10.0 / 10.0

Simply a great hotel!

Great staff, clean. stayed here when this was MyPlace and had to bring own pots, pans, and plates, but now that it is a Choice Hotel. pots, pans, plates and bowls were included in room. Great money saver not having to go out to eat.

Some of my neighbors were pretty noisy.

6.0 / 10.0

Good for a one night stay but I wouldn’t stay here again unless they improve the front desk access and fix the kitchen.

Pet friendly, large room, easy parking, hot shower

Kitchen was set up poorly, greasy dishes in closets, no utensils, microwave near floor (in pet friendly room!). It was hard to get someone at desk due to understaffed

8.0 / 10.0

Nice place, but beware that the kitchen has no utensils, cookware, etc.

Room was nice. Full size (if unstocked) kitchen.

Visitors should be aware that the "kitchen" has no dishes, silverware, pots, pans, cups, glasses, NADA. It was OK for us, as we had other hotels on our trip that just had a 'frig and microwave, but it could be a real problem for people expecting to have a "kitchen".

10.0 / 10.0

The best I would say there with my family again

Great

Great location

8.0 / 10.0

Great value and good location if you are shopping.

Friendly staff. Clean rooms and managed well.

Not a big fan of white lighting. A softer warmer light would make the rolls more inviting. There is a considerable amount of highway noise in the room on the side we stayed.

1.0 / 10.0

I can’t sleep at all

Fridge table chairs

Noisiest place I ever stayed

2.0 / 10.0

Never again.

We had two rooms. One looked like cleaning staff rushed and missed a bunch, one room hadn’t been cleaned or prepared at all. We asked for a different room. The next smelled overwhelmingly of vomit. We asked for a different room. It smelled strongly of cigarette smoke and there were ashes in the bathroom, which wasn’t properly cleaned.

10.0 / 10.0

I will return for years to come (as long as you keep your staff!).

The location to I-90 was exceptional for the visit I had with my son. I liked having dinner options so close to My Place... very convenient!

The parking lot is very small. It fit the vehicles there...it appeared and felt cramped.

10.0 / 10.0

Exceptional

Pet friendly which is very important for me because I have a Service Dog.

4.0 / 10.0

Overrated for the cost

Bed was comfy.

For.the price it's over rated. The .instead you check in your told you must pay for soap and more. The location is right off main highway so if your a light sleeper you will hear the traffic. I know many things are inflated badly but this was bad

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at MainStay Suites Spokane Valley. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is MainStay Suites Spokane Valley pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at MainStay Suites Spokane Valley?

We found 1 amenities for this rental. This includes , and business facilities.

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