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MainStay Suites Spokane Valley

Top rated by guests

Lobby

20 bedrooms, premium bedding, pillowtop beds, desk

20 bedrooms, premium bedding, pillowtop beds, desk

Combined shower/tub, free toiletries, hair dryer, towels

Full-size fridge, microwave, stovetop, coffee/tea maker

8.0Excellent

(1,003 Ratings)

"Absolutely an amazing service by the staff Robert Hernandez was very friendly and professional we definitely will come back to stay thank you so much for everything "

Miguel

Don't miss out! Price and availability may change

8.0 / 10.0

Excellent(1,003 Ratings)

Hotel in Veradale, WA

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

About this hotel

Hotel in Spokane Valley with a 24-hour business center and a 24-hour front desk
A snack bar/deli, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Weekly housekeeping is available.
MainStay Suites Spokane Valley offers 64 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels. Accommodations at this 3.5-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at MainStay Suites Spokane Valley

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

TV

Free parking

Map of Veradale, WA

city location on map

Nearby attractions

Riverfront Park

Silverwood Theme Park

Nishinomiya Tsutakawa Japanese Garden

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

$$$$

Top rated by guests

8.0Excellent

(1,003 Ratings)

"Absolutely an amazing service by the staff Robert Hernandez was very friendly and professional we definitely will come back to stay thank you so much for everything "

Miguel

Don't miss out! Price and availability may change

$$$$

8.0 / 10.0

Excellent(1,003 Ratings)

Hotel in Veradale, WA

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

Map of Veradale, WA

city location on map

Nearby attractions

Riverfront Park

Silverwood Theme Park

Nishinomiya Tsutakawa Japanese Garden

Available Rooms

About this hotel

Hotel in Spokane Valley with a 24-hour business center and a 24-hour front desk
A snack bar/deli, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Weekly housekeeping is available.
MainStay Suites Spokane Valley offers 64 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels. Accommodations at this 3.5-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Laundry

TV

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Hotels.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Hotels.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Hotels.com

Ratings and reviews

8.0 / 10.0

Excellent(1,003 Ratings)

1.0 / 10.0

Room was disgusting. Hair dryer did not work. WiFi was worse than cell service. Towels seemed dirty and smelled. Water in the shower was slimy and did not get hot. There was a smoke alarm located right above the bed with a BRIGHT flashing light that flashed every 10 seconds. I had to tack up a rag just to stop it from giving me an epileptic seizure. The worst part however, was the smell. The entire room smelt like dirty gym socks. I purchased air freshener to try and mask it but was unsuccessful. Ultimately I decided to leave this room and book elsewhere as it was disintegrating my mental health. Googles rating of the hotel was 2.1 whereas the rating given to me at hotels.com was a 7.9. Complete misrepresentation on hotels.com’s part. I was unable to obtain a refund for the days I did not stay. When I informed the front desk of the smell she barged into my room and acted like she couldn’t smell a thing. Gaslighting was insane. I also paid a high amount a night for my stay and when I checked the price while I was there it was half the price a night. I feel like I was completely misled by not only the property but the platform(hotels.com) that I use for all my travel. Setting a better example is advice I would give to both entities.

3.0 / 10.0

Getting run down, the bed was too firm, no regular in-room coffee, receptionists were not customer oriented.

4.0 / 10.0

Door lock above the bolt lock was broken. However I til the desk clerk about it and he put on a new on.

5.0 / 10.0

Friendly staff, clean rooms, convenient location

4.0 / 10.0

Clean room, friendly staff, good coffee and a convenient location; surprisingly quiet room even though it is close to I-90

1.0 / 10.0

Room smelled horrible, like vomit.

5.0 / 10.0

Very nice place to stay for the cost. the bed was comfortable, and the room was nice and clean. Front desk staff were very helpful and nice.

2.0 / 10.0

worst stay ever/ no cleaning for 10 days

2.0 / 10.0

We had stayed at this hotel many times when it was the My Place Hotel and loved it. Sadly, this time we felt unsafe, our room smelled horribly and we had a package stolen. The manager claims it was picked up/returned to UPS three days after it was delivered (and two days before our arrival) but the driver has stated he never went to pick up the package once he delivered it three days prior. UPS still does not have the package 10 days later.The room smelled horribly and the manager treated us with complete and utter disrespect. We did call the hotel ahead of time to ask if we could send a package and were told yes that would be no problem. The manager then claimed they only accept packages if you are in the hotel that day, which we were never told and our package arrived five days before our arrival. It was a 1.4lb box. The manager refused to help us (if the package was picked up UPS would have given him a receipt) and even the front end staff didn't know about this policy of not holding a package for a few days until we arrive. It is unfortunate that such a great hotel has turned into something so bad. We would still like to know where our items are.

6.0 / 10.0

First room we got had such a horrific smell that we had to switch rooms. Staff kindly moved us. Sheets were dirty in both rooms. No one came to change so we got clean sheets & did it ourselves. Stained carpets throughout. Edges of cabinetry were peeling. Enjoyed the 24-hour coffee. Road noise was pretty bad. Lobby bathroom out of order. No housekeeping until you check out & none responded when requested. I’ve stayed in worse. Staff was very nice & doing their best.

4.0 / 10.0

Room smelled like a wet dog, couldn’t check in till 1500, shower soaps were empty, no bottle water available for sale in lobby,

6.0 / 10.0

No breakfast option

2.0 / 10.0

The initial front desk attendant wasn't the friendliest . You can immediately smell a foul smell once you reached the hallway. The room did not smell good either. There were a ridiculous amount of patched up areas throughout the room from someone or something punching through the walls which included the shower. Damage everywhere! The pillowcases had black smudge stains on it. The headboard wasn't wiped. It had smudges all over. The ironing board looked disgusting. It should be burned and thrown away. The bed and pillows were awful. You can smell whatever was being cooked seep into your room. The frame creaked like it was gonna collapse at any moment. I don't know how this hotel it ranked so high on hotel.com. I stayed here years ago when it was new so it was fine. But I wish I researched google or another website. Highly disappointed overall. This place been through some stuff.

4.0 / 10.0

Pillows were too thick. Freeway noise. Was just OK place to stay but the price was good.

4.0 / 10.0

My door had obviously been pried open with a crowbar or something else. There were a lot of scary-looking customers. The furniture was in poor repair. The lobby staff were far more interested in chatting with friends than maintaining a professional environment. Overall a poor offering for the relatively high price.

10.0 / 10.0

Absolutely an amazing service by the staff Robert Hernandez was very friendly and professional we definitely will come back to stay thank you so much for everything

2.0 / 10.0

Upon entering the hotel it smells strongly of cigarette smoke. The floors are filthy in the hallways . It does not appear to be a safe environment for women and children and is more for transient lifestyles. I do not recommend this hotel for families.

10.0 / 10.0

We had a great stay! Clean and very nice staff!

6.0 / 10.0

Our bathroom sink was backed up. I reported it to the front desk and it was never fixed. Stayed 3 days and I asked for clean towels that I never received.

2.0 / 10.0

This was without a doubt the worst hotel I’ve ever been to. We left after they tried to move us to a second room that literally smelled like dead rotten fish. The first room had black stains on the sheets, pillow cases and comforter. The trim on the wall was coming off and the carpet had stains. It was an absolutely disgusting experience. We decided driving 5 hours through the night home would be a better than staying at this hotel. The front desk worker did try, but you could tell she was at a loss of words after she looked at both of the rooms she gave us. She seemed shocked at how bad these rooms were. Oh, and the key card machine would not work and it took her about 15 times to find a key that worked. She was nice though and did apologize for the inconvenience. It was obviously not her fault.

4.0 / 10.0

Staff were helpful but not as clean as it looked in photos

4.0 / 10.0

Clean and decent for the price point. There was audible road noise from the freeway, but it was more of a white noise hum, which I am able to sleep thorough. If you're used to complete silence, you might have a hard time sleeping.

10.0 / 10.0

It was a great location close to the activities I had planned for the weekend. Staff is friendly and helpful.

10.0 / 10.0

It was a convenient location for us at the time with easy access to the freeway. Our room was quiet but there was a smell that was off putting as though someone has vomited on the carpeting and even though it was cleaned, still had a smell.

4.0 / 10.0

This was part of a longer trip, and were able to get in a night earlier than planned, due to a horrible hotel the night before.

10.0 / 10.0

Ot was super clean, a little beat up as far as desk/furniture but our room was clean and bes was comfortable.

6.0 / 10.0

Good location near Valley Mall. However, you did get a lot of freeway noise inside the room. I was only there 1 night and it served its purpose, however, I will not stay again. Pillows are really terrible. Stuffing is all clumps and bumps. The cleaning solution in the bathroom for me had an off-putting smell. Location was what I needed. Staff was very nice.

10.0 / 10.0

Nice hotel and affordable, clean and friendly service

6.0 / 10.0

It was fine but the toilet had issues, the bathroom in the lobby was a mess and that toilet was broken, and our bedroom curtains were broken. The front desk lady was very kind and helped where she could. Definitely wouldn't want to do an extended stay there.

6.0 / 10.0

Great staff. The kitchen sink had a leak and the bathroom toilet paper holder wasn’t installed. The night stand was rather worn out too.

10.0 / 10.0

Beds were really comfortable, lots of space, clean, only complaint is that housekeeping didn’t come in the entire week we were there, although we did try to get them to - but we loved it and already booked our next trip there!

8.0 / 10.0

It was clean and affordable. Bare bones if you want to save over other nearby options.

4.0 / 10.0

Our toilet did not flush. We called desk around 9:30. No one came. My husband went down to get a plunger. Much effort on our part, with some clearing. But it did not work through night. We realized we could use public restroom on main floor in morning. Yikes. We were told this room had had that problem repeatedly. They should not have rented us this room.

10.0 / 10.0

The gal in the evening was so sweet, I can't remember her name, but she was going through some medical challenges and still a delight. The day guy manager not so much. I told him every time I put a paper cut in the microwave it starts burning. He told me you shouldn't do that. Get another cup. There were no other cups, but I have never heard of not putting a paper plate with your food in the microwave as I have been my entire life. He seemed to care less about the burning.

10.0 / 10.0

Great stay!

10.0 / 10.0

Very unique places

10.0 / 10.0

Great staff. Very quiet, we couldn't even hear the freeway next to us.

8.0 / 10.0

CONVIENANT

4.0 / 10.0

Nice stay

4.0 / 10.0

Nice place, especially for the price. Staff was wonderful, super friendly and helpful. The whole building could use some TLC. But it was clean and comfortable.

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