La Quinta Inn by Wyndham El Paso West





6.4Average
(1,891 Ratings)
"Location, price, comfort"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Great price for your budgetOne of the lowest cost properties in the area
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Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
This pet-friendly El Paso hotel is just a 10-minute drive from The University of Texas at El Paso. Rooms include free Wi-Fi. A daily continental breakfast is available.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
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Customer support is handled by our partner Booking.com
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6.4Average
(1,891 Ratings)
"Location, price, comfort"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
6.0 / 10.0
Big tv, good heater, good fridge.
Didn't even open my request for location, put me in a room that seemed half finished, no table and chairs, what's the use off putting a microwave and fridge in the room, if you eat anything, which we didn't, you have to sit on bed with white bedcover. Too bad, this used to be a nice hotel, 20+ years ago, don't like the new design of rooms.
3.0 / 10.0
The bed was fairly comfortable and the hotel was within walking distance to a few restaurants so options for dinner/breakfast were easy. The staff was friendly enough and had a cheap ($25) pet fee.
The room looked like it had a tom of water damage to the Extremely loud A/C system. Only three very thin pillows greated us on the bed. Not great lighting in the parking lot. What hotel has a waffle maker at breakfast but doesn't have any forks to eat it with?
1.0 / 10.0
Nothing the entire stay was horrible.
Staff was incredibly rude. Heater was broken and blowing cold air. Bathtub leaked and a huge hole in the bathroom wall.
3.0 / 10.0
Location
Dirty and the women staff at night not friendly at all
10.0 / 10.0
Location, price, comfort
4.0 / 10.0
Only the price
The room was dirty, the personal not very friendly. The building is ugly, is old it needs a lot of work.
1.0 / 10.0
The only thing we appreciated was the manager who worked with us on correcting our reservation when our check in girl refused to honor our reservations for 2 rooms
The hotel is in need of a major renovation
The carpet was soiled and wet in spots
The bathroom old and unsanitary
5.0 / 10.0
Location
The pool was filthy had a really hard time opening and closing door to room, breakfast was good
1.0 / 10.0
Nothing unfortunate. This time it was a very bad experience.
The staff treated me very rudely. They even canceled my reservation when I was supposed to check in early, where I was only supposed to pick up my room key in the lobby. This didn't happen, and I was forced to look for another hotel due to the staff's nepotism.
8.0 / 10.0
La Quinta West on Remcon was great! The receptionist was honest, helpful and very welcoming! What a difference from the La Quinta across the street on
Bartlett. Lost my money, my time there without getting a resolution to my complaint/situation there from hotel or you all either. 😓
N/A
2.0 / 10.0
Staff was mostly trying to deal with bad facilities.
Buildings, facilities. La Quintas around the country all seem to be deteriorating. Hotel grounds felt unsafe.
1.0 / 10.0
One receptionist was very helpful with extra towels. The AC and appliances worked.
The elevators do not work. I have bad knees and I was given third floor room, despite my accommodation request. AC noise and wall rattling was unpleasant. Beds were full size not queen beds. The door look like it was broken into before. Cleaning staff was rude when requested a few extra towels. Breakfast is not accommodating, provided only a bread & dairy option. The amenities agreed by the 3rd party not honored by La Quinta.I have stayed at other chains that are cleaner, nicer, roomier, and have a better breakfast for cheaper. Do not plan to stay at another La Quinta if this is what they are like.
3.0 / 10.0
Freeway easy access
No pool, even thou we were told it was gonna be open. The side door on the 3rd floor didn't open. Phones in rooms didn't work. The rooms had a bad smell. Breakfast was low on options.
1.0 / 10.0
Rooms were dirty, bathroom lighting is dim and fixture was hanging from ceiling by wires. Housekeeping staff were rude. Desk Supervisor was great but though I would receive refund it never occurred.
All. Pet friendly but no comfortable place to permit pets to relieve themselves. Dirty and bird droppings on all sidewalks
1.0 / 10.0
Location for traveling cross country
I booked a suite thru Booking.com and you required payment before we reached the location with no refund allowed. We checked in at 6pm to learn that the suite was on the 3rd floor with no elevator. We are in our 70s, had heavy bags and stairs are a problem for us. There was a King room available on the 1rst floor but the staff insisted we would have to cancel our booking with you (with no refund) and re-book/pay her. No help was offered with our bags. Once in the suite, we reported no hot water, she checked it and said "it's hot enough" and left it. It was barely warm. She was rude, refused to give her name or the owner's name (claimed to be the owner), which she was not!
8.0 / 10.0
Location and clean pool
Electrical outlets worn out not able to charge phones and sink didn't work well.
3.0 / 10.0
Rates were great. Hotel needs updating. Room 119 had nunwrouis paint drippings (black) paint on the floor.
Tv has lines on it gwtting ready to die, mucrowave could be an anttiquw it made a lot of noise also.
1.0 / 10.0
Pets were allowed.
The bathroom was in a state of disrepair. The tub drained so slow you had to take a quick shower or it would fill up. The shower floor was discolored. The paint on the bathroom door was peeling, the hinges were rusted and the bottom of the door was coming apart due to what appeared to be flooding. See attached photos.
8.0 / 10.0
My favorite thing about this location is it's location next to I-10. Easy off and easy back on the interstate. Also located near Cracker barrel and so many other good restaurants.
Second floor room. I should have requested a first floor room. Both my wife and I have arthritis and stairs while carrying luggage is kinda hard.
7.0 / 10.0
Close to I10
?
2.0 / 10.0
The room was very clean and the air conditioner worked very well.
I'm a regular (was) for 10 years, I booked a handicapped room, stairs are difficult after knee surgery, but don't need handicapped shower, they've tried to put me in 110 before, but I had them change due to the traffic noise on 1-10, even the housekeepers told me this side is noisy, they wouldn't change although there weren't many rooms occupied, I don't sleep well with traffic noise, I have a small quiet stay hotel in Casas Grandes, 9.8 on booking, won't return again if I can't get a decent room of my choice. I go to El Paso for shopping and Dr.'s about once a month.
5.0 / 10.0
Property conveniently located right off the highway. Front desk staff was great, no issues with check in. The property is looking a little worse for wear though. Lampshades crooked and half broken. Tub didn’t drain properly. Water up to my ankles during shower. Water temperature in shower was lukewarm, never got hot. Bed was comfortable though and I felt safe in the location.
1.0 / 10.0
Been trying to request a refund and location was not helpful. Because manager was nowhere to be found
5.0 / 10.0
location
mold in bathroom walls and baseboard.
non-functioning elevator
shower facet did not work well.
laundry room was smelly and dirt ma chime tops.
9.0 / 10.0
Huge room with a comfortable king size bed, everything was clean and nice, the price was affordable, the location is great with 10 minutes drive to the city center and up to 3 minutes to get to every store or restaurant you can think of.
Nothing to complain about.
7.0 / 10.0
The room was great, wonderful customer service , location was on key. The bed was great and view was gorgeous.
The only bad thing was there was no tv in the front room, there was no usb charger and there was no hot water. There was no Sugar for coffee at breakfast and there should be eggs and bacon or eggs and sauce .
5.0 / 10.0
Location
The door wouldn't close
The fridge was all ice
Etc
10.0 / 10.0
Very clean rooms. Was hoping for joining rooms for family and I and that is exactly what they gave us. Real happy
8.0 / 10.0
The rooms were clean and we had parking close to our room.
The location was great, everything is close.
The pool was close. Not too many options for breakfast, needs more
1.0 / 10.0
Nothing did not like it it was horrible
1.0 / 10.0
Horrible shower didn't work there was water all around the toilet never got service on the room no clean towels it was the worst never staying here or any quinta
1.0 / 10.0
Not much
Bathroom dirty. Mold on ceiling. Bad electrical. Swimming pool closed. No housekeeping for 8 day stay.
1.0 / 10.0
By accident we arrived at another LaQuinta (El Cielo) in El Paso. We asked if it mattered if we stayed there instead of at La Quinta Wyndham. No problem they said. Confident they would arrange it amongst them, we paid there. Notwithstanding our payment there, Wyndham next morning also collected the same amount via Booking.com. We have been trying to get one payment back ever since. They hide and say we have to contact Booking.com for that and the latter so far has not achieved anything for us. Therefore both La Quintas are to be avoided. They are unreliable and Booking.com customers service sucks.
9.0 / 10.0
property is super clean, looks nice and we felt safe.
we went for the pool but it was closed
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at La Quinta Inn by Wyndham El Paso West. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is La Quinta Inn by Wyndham El Paso West pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"































