Fairfield Inn and Suites Chicago Downtown-River North
Top rated by guests





8.5Excellent
(798 Ratings)
"From arrival to departure, they are friendly and the place is clean and welcoming."
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3-Star Hotel
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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In the heart of downtown Chicago, this hotel is within a 5-minute walk of the luxury shops of Michigan Avenue and the banks of the Chicago River. Free Wi-Fi is provided throughout the hotel.
Business facilities
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Top rated by guests
8.5Excellent
(798 Ratings)
"From arrival to departure, they are friendly and the place is clean and welcoming."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Breakfast staff were friendly and hard working. Rooms were quiet even though we were directly across from a fire station. Location was excellent. Parking garage was not too far away.
Items of clothing were still left in the room when we checked in. There was no microwave in the room, even though the listing said there would be. The volume on the T.V. did not work.
9.0 / 10.0
Great downtown location, close to many sights, restaurants and shops. The room was spacious, comfortable, had a fantastic view. Having breakfast included was also a great feature. The staff we interacted with were all very nice, very professional and helped us with all our needs and asks. Providing luggage storage without extra fee until we could check in was also extremely helpful.
The all-plastic single-use breakfast amenities were a bit surprising for us, we would have been happier with proper plates and silverware. The breakfast room seemed a bit small for a hotel this size, it was sometimes difficult to find seating to eat. The breakfast selection is not too wide, would be nice if it included veggies and healthier options, but you could still put together a decent breakfast with proteins.
Disclaimer: this breakfast style and selection seems to be the standard in mid-level budget hotels across the US, it's not something this particular hotel does badly.
8.0 / 10.0
Staff (Fannie) was great ,
Parking I would never book again because of parking
10.0 / 10.0
From arrival to departure, they are friendly and the place is clean and welcoming.
The room lacked two beds instead of a sofa bed, which would have been necessary to accommodate my family of four.
9.0 / 10.0
Room, service, and the exercise facility were all excellent. Location was excellent.
The breakfast staff were 10/10. The standard warm eggs, sausages, etc were a 6/10, no waffle maker or pancake maker - which I really missed and kids enjoy -so that was a loss for me. Fresh fruit was good. Overall acceptable. Maybe A total 7/10 rating. The hotel is no nice and convenient that the breakfast just being ok is still 100% worth it.
9.0 / 10.0
The breakfast quality and service are amazing! The employees, Javier and Frannie, are super friendly, polite, and full of positive energy.
The room is too small.
10.0 / 10.0
Stay was great. Front desk staff was outstanding and very accommodating. Breakfast was great and very nice and attentive staff there as well
N/a
9.0 / 10.0
Location is perfect, close to the main tourist attractions. Javier and Fannie attention is wonderful, always ready to help.
Hotel is located in across the street of the fire department, so may be a little bit noisy, nothing extreme.
10.0 / 10.0
Friendly staff. Great location ( very close to 2 subway stations) . Clean. Breakfast options were good and healthy too. No microwave in room but it wasn't a problem as there was one at the lobby.
It could use a little bit more lighting in the rooms and more variety in breakfast items
9.0 / 10.0
The room was big and super clean! Location is perfect, all attractions are in walking distance. Breakfast was good.
The fire department next door can be a little bit annoying. Breakfast can be better.
4.0 / 10.0
Location was good
Ice machine did not work, no water pressure, little frig did not keep items very cold
5.0 / 10.0
Friendly reception staff, comfy bed, free detergent, lively neighborhood.
Breakfast basic like a motel. Use of plastic ware environmentally unfriendly. Breakfast room too cold. Room was only cleaned every other day at most. Room cleaning was not available when requested. I should leave the room when cleaner came. Per my request cleaner started to clean, then disappeared leaving their cleaning items and never came back. Hotel management did not get the room cleaned.
8.0 / 10.0
Location.
Breakfast.
10.0 / 10.0
I didn't have time to eat breakfast. However the location was good setup. I never.
Have any problems in there. I will visit again and stay there again at that place. I do like to place. Next time I will have breakfast there.
N/A
8.0 / 10.0
Location & staff!
Room was okay, but for 5 of us, got a bit crowded.
7.0 / 10.0
Starbucks in the lobby. Great, friendly staff. Very kind and thorough maids.
It is obviously an older hotel in a new-ish skin. The refurbishing could have been more extensive. It had old fashioned fixtures, weak shower spray, etc.
8.0 / 10.0
Everything was good.
The charge for parking was simply outrageous... $75. for overnight parking. in our case, we checked in around 10 pm and checked out around 9 am.
10.0 / 10.0
Clean and spacious
Valet parking only
7.0 / 10.0
Facility was clean, room was a little cramped for a family of 5 but it all worked out. Wish the walls were more soundproof. The only thing that made my stay bad was the parking situation—when checking in, the front desk staff didn’t properly explain to us about handing in our parking ticket to be validated for unlimited in/out access, so we ended up having to pay ~$100 for a night stay of parking. Very frustrating. The front desk staff on the next shift properly explained to us, she was a Black young lady and she was patient, kind, and gave us some snacks on the house so that made our frustration go down a little.
10.0 / 10.0
Beds were super comfy.
No microwave in room.
7.0 / 10.0
Breakfast ok. Needed more options.
Very congested. Hard to get to food.
10.0 / 10.0
The room was spacious with great amenities.
We felt comfortable and safe.
The staff were very friendly and were willing to help.
There was nothing we did not like.
8.0 / 10.0
Breakfast was good. Staff were accomodating.
No extra luggage cart
10.0 / 10.0
location
breakfast is limited
10.0 / 10.0
Nice service
Sofa bed was very uncomfortable
7.0 / 10.0
Very clean and neat. Staff was amazing.
Excessive waste produced by single-use plastics and papers at breakfast, lack of a hot water for making tea during the afternoons, or evenings, and also no available kettle. On the other hand, breakfast hours end too early (9:30), and sometimes the amount of food is not sufficient if the breakfast room is full of guests. Also, no chopped fruit available for breakfast (only bananas, oranges and apples that you can take to go).
10.0 / 10.0
Staff very friendly. Valet was so nice and did an exceptional job with our car.
10.0 / 10.0
The staff was very friendly and they helped us with every inquiry we had. The breakfast food and staff were great too
The sofa beds could be more comfortable
8.0 / 10.0
Location within walking distance to the Riverwalk, Millennium park, dining.
Facilities are a little dated, could use a refresh, constant noise from the fire department on the corner. Minimal breakfast selection. Parking is a little expensive.
7.0 / 10.0
Close to everything downtown
Parking expensive & far from the hotel then it was the valet take forever to get your car which was also expensive like 69 a night elevator was broken only one working… breakfast extremely packed no pool the gym is small too the room was small had a suite just as small as a double queen smh
7.0 / 10.0
Spacious rooms
The elevators not working properly.
10.0 / 10.0
I love the employees! Very nice.
It felt safe!
10.0 / 10.0
The location the staff the service the cleanliness
8.0 / 10.0
I loved the view from my bedroom! The room and the bathroom were neat.and clean, the pillows comfortable. The staff is kind and professional, especially the people that attended the breakfast. The location is perfect to explore the city.
The breakfast is terrible, few options, poor quality. The A/C is noisy. If one doesn't sleep well in a soft matress, should avoid the place.
1.0 / 10.0
Clean and warm
Noise and no help from staff
9.0 / 10.0
The staff were so friendly and helpful. Javier and Fannie went above and beyond in the dining room and the location was perfect
2.0 / 10.0
Great front desk staff
When one of your employees used a key and walked in our room without knocking. Ruined our trip was scared he would try that again. Scared a 8 year old kid so bad that she thought he was coming back. Told the front desk before we left.
9.0 / 10.0
Very good location , good restaurants and bars. A club right next door Supposedly one of Americas famous cocktail club. Dot dot dot dash is nearby
The breakfast with fresh fruits ans yoghurt if there would have been super
10.0 / 10.0
Great Location, staff and clean updated room
Bed was a little firm for my liking
Valet charge seems excessive but you pay for the convenience
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Fairfield Inn and Suites Chicago Downtown-River North. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Fairfield Inn and Suites Chicago Downtown-River North pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Fairfield Inn and Suites Chicago Downtown-River North?
We found 1 amenities for this rental. This includes , and business facilities.
