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Hyatt Place Chicago River North

Top rated by guests

Most favorited

Property building

Bedroom

Lobby or reception

Restaurant/places to eat

Breakfast

8.5Excellent

(1,514 Ratings)

"The customer service was amazing and so was the location."

Verified guest

Don't miss out! Price and availability may change

8.5 / 10.0

Excellent(1,514 Ratings)

Hotel in River North, IL

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Just 3 blocks away from the famed shopping, dining and entertainment on Michigan Avenue’s Magnificent Mile, this downtown Chicago hotel is located in the heart of the city’s River North neighborhood and features a Zagat-rated on-site restaurant, city.

Amenities at Hyatt Place Chicago River North

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of River North, IL

city location on map

Nearby attractions

Millennium Park

Chicago Riverwalk

Museum of Science and Industry, Chicago

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

Most favorited

8.5Excellent

(1,514 Ratings)

"The customer service was amazing and so was the location."

Verified guest

Don't miss out! Price and availability may change

$$$$

8.5 / 10.0

Excellent(1,514 Ratings)

Hotel in River North, IL

3-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Great price for your budgetOne of the lowest cost properties in the area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Map of River North, IL

city location on map

Nearby attractions

Millennium Park

Chicago Riverwalk

Museum of Science and Industry, Chicago

Available Rooms

About this hotel

Just 3 blocks away from the famed shopping, dining and entertainment on Michigan Avenue’s Magnificent Mile, this downtown Chicago hotel is located in the heart of the city’s River North neighborhood and features a Zagat-rated on-site restaurant, city.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.5 / 10.0

Excellent(1,514 Ratings)

100% verified reviews

10.0 / 10.0

You can’t go wrong staying here.

The customer service was amazing and so was the location.

9.0 / 10.0

Great stay at a very nice hotel and location in Chicago

Location and clean rooms

Nothing to comment

4.0 / 10.0

Disappointing, dreary hotel.

Location Breakfast next door

Reception staff were rude to indifferent. Breakfast was poor. The hotel was busy and the room we booked wasn’t available so were "upgraded" to a view room. The blinds were broken so you couldn’t see the view, and it was a very noisy room directly across from the fire station. It was a twin room while we’d booked a king room. Therefore we couldn’t share a bed. Felt more like a downgrade. Our friends staying here had problems also.

10.0 / 10.0

Good stay but just FYI…

The property had a modern look to it. The room was very clean upon arriving. The room had a fridge, tv, and very modern bathroom. The location made us feel very safe and it was close to many stores & all types of necessary locations that were all at a reasonable walking distance. Overall, I’d stay here again. It was nice and any complaints are just preference related that maybe others might care more for.

Upon checking in, the receptionist was very nice however did not give us much info about where our room was. Pretty much just gave us our room keys with a number on it. Luckily we had the logic to use the first number of our room to find the floor we were on. There’s a restaurant that’s connected/part of the hotel that’s very loud during certain times. Making a main entrance to get to the “front desk” would be helpful. During our stay, one of the elevators was out of service which made wait time for one longer, so we just used the stairs. The hotel is also connected to another hotel that’s using the same building so we were told we go into marked doors that said the name of that other hotel and use their elevators, but we would end up in their lobby. So it didn’t quite make sense to us. In our king room (which you would think is one of their better suites), there was only a fridge. Would’ve been nice to include at least a microwave. No complimentary water (only for members) & only a coffee machine. THE TV KEPT HAVING ERRORS. At any channel, the cable tv would lag & freeze. And an error message would appear. It would be like for a good minute and occur every couple of minutes.

10.0 / 10.0

A beautiful experience with expert staff and terrific location

The staff in particular. Everyone great and helpful. Marisol in particular was so gracious!

Nothing

10.0 / 10.0

It was a nice experience, staff were friendly, garage was a few blocks away and good breakfast. Even though we are a big

Location

NA

10.0 / 10.0

Worthy

Jess in the front desk was really nice all the time we were around! The breakfast was the best we’ve ever had. Thank you Santosi for the amazing experience! There was a nice lady working in the kitchen and she made my day with her joyful spirit!

All fine.

10.0 / 10.0

Great value for the money.

Breakfast was good, staff very friendly and courteous

Nothing

8.0 / 10.0

We enjoyed our stay.

Location is perfect. Near to attractions.

Breakfast- less food choices.

10.0 / 10.0

Great location, clean rooms, and friendly staff. A comfortable and smooth weekend stay overall.

The hotel had a welcoming atmosphere with clean, well-maintained rooms and a modern, comfortable design. The staff were friendly and accommodating, and the location was perfect for exploring the city. We especially appreciated the smooth check-in process and the overall convenience throughout our stay.

Overall, our stay was pleasant, but there were a few areas that could be improved. The noise level at night was a bit higher than expected, which made it slightly difficult to sleep.

9.0 / 10.0

Great location, enjoy the bars and restaurants next to it

Great location, there're many bars and restanrants next to this hotel, within walking distance, you can enjoy the nightlife and meet new friends.

It's a bit loud and noisy outside since it's in the bar area.

6.0 / 10.0

Came for a city break, got a front-row seat to Chicago’s emergency services soundtrack.

Location close to attractions

The noise. Non-stop. Day and night. It’s not the hotel’s fault that Chicago seems to run a 24/7 parade of emergency vehicles, but the sirens are so loud they feel designed to reach Alaska. Add that to poor window insulation and you’ll find yourself wide awake at 3am—even with earplugs and a white noise machine (which, to be fair, the hotel provides, acknowledging the issue). There’s also the occasional party car blasting music like it’s Coachella. Honestly, it’s not a restful place. Room itself felt dated and cleaning was… let’s say, American standard (found someone’s false eyelashes on the floor 🫠).

6.0 / 10.0

good location, outdated, needs a facelift

location

outdated, dingy

5.0 / 10.0

Pros and cons

- The breakfast was very good lots of options and it’s served in the lovely restaurant downstairs - the staff were all very kind and helpful - The location was very good lots of things around and good food close by - the location is good, but it can be loud, but the hotel did provide a noise, machine and earplugs, which was very helpful. I ended up sleeping very good.

- we were a group of five and the pullout couch was absolutely horrendous, very uncomfortable and had large stains all over it - the furniture in the room was very rundown and dirty, and some of the furniture doors didn’t even close - there was mold on the shower curtain - the bathroom door also would not close or lock - just for people know the location is very good however it is very close to the fire station, which can be loud sometimes

10.0 / 10.0

Very nice staff and comfortable to stay!Breakfast is yummy

Internet

None

9.0 / 10.0

Great value in fantastic location

Very nice breakfast spread each day, varied from day to day with some items consistently offered. Extremely friendly and attentive staff at breakfast and at the main desk. Very clean room with option to forgo housekeeping for additional privacy.

The pillows were a little lumpy and the mattress was too firm.

10.0 / 10.0

Perfect Chicago girls weekend

Great location. Right across from the fire station but they provided ear plugs and a sound machine. It didn’t keep us from sleeping at all!! The staff was AWESOME!! From the front desk, restaurant, housekeeping, etc..everyone was kind and helpful. The room and lobby were so clean and beautiful and the breakfast was great!!

Nothing honestly 🙂

9.0 / 10.0

Everything is perfect.

Everything

10.0 / 10.0

Short holiday

Clean and cozy room . Close to chicago river and down town.

No private parking area

9.0 / 10.0

Overall good

Room

Capachio not available

10.0 / 10.0

I will come again

Everything

Nothing

9.0 / 10.0

Super friendly staff!

Good location within walking distance of everything we came to see like millenium park & navy pier. Staff were all super nice. Room was comfy & clean. Breakfast wasn't too bad. We would stay again!

Only downfall is the fire station across the street, hearing sirens late into the night but that's not the hotels fault & they had a noise machine in the room that helped some.

10.0 / 10.0

I had a great stay.

I checked in late and the woman working at the front desk was ready for me when I arrived. Being from a big city myself, I appreciated that the doors were locked when I got there (again very late check-in) my room was comfortable and quiet even in a loud part of town. There was a sound machine provided incase things were too loud. The free breakfast was wonderful and my room was clean. I would absolutley stay again.

9.0 / 10.0

Hyatt Place made our stay as convenient and as welcoming as possible.

Staff was super helpful and friendly. You could tell they love their job. Room was spacious. Didn’t feel cramped. Parking was included in the price.

Parking was a block away but it was free so worth the walk.

1.0 / 10.0

Did not stay more than 1hr.

Location and price

A/C was not working, which we were only told after checkin. Had been out for at least 4 days prior and no idea when it would be fixed. The room was hot and stuffy so we requested a refund and booked with another hotel down the road.

9.0 / 10.0

Excellent hotel in every way.

We really liked the location, vibe of the hotel, ease of getting checked in and out, and the room was nice and clean. We drove so pulled up in the alley way next to the hotel and they allowed us 15 minutes to check in and drop things off before we parked. The person there was very friendly. Loved that there was a Dohm sound machine as that’s what I use at home and it was a pleasant surprise. The shower was very powerful which was fantastic! Body wash, shampoo, and container in the showers. I never use those but did this time. They exceeded my expectations. Breakfast was very good with many options. The hotel was very clean and safe. All the staff that I encountered was very friendly. I enjoyed having the lights from the buildings in the evening. I loved my view from my bed. So appreciative that our view wasn’t a brick wall. We have had many brick wall views in the past.

Breakfast was really good, but very congested. We stood in line for a very long time, so when I went to get my coffee a few minutes before closing, they had taken the coffee away. Didn’t expect for the coffee to go until they closed the doors. Not a big deal as we only allowed 45 minutes for breakfast not knowing it would be so busy. I’m sure on a non-holiday weekend it wouldn’t have been a problem. I did notice after I had gone out and grabbed a coffee that there was coffee in the lobby. I didn’t know that that was there, so this really isn’t a negative, just an awareness. The only other negative was the pull out bed. Mattresses on those are usually thin, but it was very lumpy and uncomfortable. However, we were appreciative to have an extra space.

10.0 / 10.0

Lovely hotel in a great location - great staff!

Friendly, clean, comfortable, big rooms, good breakfast

Nothing

6.0 / 10.0

N/A

Okay

N/A

10.0 / 10.0

We were greeted well and staff were very professional, kind and helpful!

Very convenient location for our getaway!

9.0 / 10.0

River North is a great location and Hyatt Place River North is well located with a very friendly and helpful staff.

Location and friendly, helpful staff.

I had asked for room cleaning and did not get it the first day. I called to the desk and someone came up with towels and coffee supplies. Not as good as having a clean bathroom and made bed, but a kind effort. In the day I was leaving I had to wait 5 minutes for the elevator. I called the desk and they must have figured out the problem. No harm done.

10.0 / 10.0

Great staff great facility overall amazing experience definitely will come back

Staff

Everything was excellent no complaints

8.0 / 10.0

Confortable

Location was really good, bed was really comfortable, nice options for breakfast

Couldn’t lock the bathroom door and it was hard to open. Air conditioner’s door was loose and feel a few times.

10.0 / 10.0

Perfect stay

I stayed here for 8 nights, the stay was extremely comfortable. Location of the hotel was perfect. Walkable distance from the river.

They should add a live cooking station for the breakfast.

10.0 / 10.0

Ausgezeichnet

This property is within the walking distance from all attractions. Further this property offered excellent breakfast. It ranks very high in terms of affordability, cleanliness and proximity to Magnificient Mile. One should experience having the morning breakfast sitting next to the window - believe me it's a satisfying experience.

They could add a live cooking counter.

4.0 / 10.0

Or stay was nice. The room was good for the price. Our biggest issue was the staff, specifically the hotel.

The property was nice, close to everything in the city. It was clean and comfortable.

Some of the amenities didn’t work or were not provided.

7.0 / 10.0

Good location goo value, limited breakfast and amenities

grab and go,

1st day no coffee!!! Pastries fruit and cereal only. 2nd day, sausage egg cheese sandwiches and coffee!! YEA!!!

7.0 / 10.0

Nice hotel

The hotel is very nice and clean, the beds was very comfortable, we used the sofa bed and had a great size and was comfortable too, the bathroom was clean and spacious.

Just one elevator was working. Was a inconvenience because was necessary using the stairs sometimes.

9.0 / 10.0

Comfortable stay. Good value.

The location is great. The breakfast had a good variety of hot and cold foods.

10.0 / 10.0

Great!!! 10/10

They Hyatt place on river north was a great vibe. It was in the middle of everything that me and my family planned to do. Transportation was not an issue. I chose the two queen size beds with city view. It was everything that i expected it to be. The view was amazing and beds were comfy. Me and my family had a great stay. Oh and breakfast? It was great! To be hotel breakfast. The staff during breakfast was so nice and kept the area very clean!

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