New Relax Inn Bridgeview

Location

Price and smell inside the room not good

Location

The bathroom sink was too small The toilet was too short not modern Way too small very uncomfortable

We booked our hotel online as a pet friendlly hotel when we arrived after driving 11 hrs we were told they do not accept pets so we were out over 200.00 and then had to pay another 300.00 for another hotel. not very happy.

The location

House keeping was not offered while we stayed as i stayed at previous places they've always done house keeping while i was gone during my stay

Always super clean! Staff is always super nice!

Large enough room, I would like to have found the heat faster. It’s hidden behind the door to the bathroom. Overall okay experience for a second stay. I’d recommend new bed covers/sheets. They are a bit outdated.

There is noise. Lots of noise. The walls are thin. Not bad if your tired like we were, but could be annoying. Bumpy parking lot getting in and out. Not bad overall, just a little tweak here and there could make the rooms better.

The cleanliness

No complaints

The flat screen tv.

The bed had holes in the sheets, the room had a mirror on the ceiling with some sort of disco lights on it. One of the lights were hanging off the wall with the electric wires out. The bathroom toilet had trash behind it. Last but not least, my bed was leaning to the side, making it hard on my back. Very uncomfortable.

Motel is within walking distance to SeatGeek Stadium.

I asked to stay 20 minutes past check out time. There is not a lobby so I asked if I could stay in the room until 11:20. The woman said No.

The locations were close. The bedsheets were nice. I didn't show up the first day because I booked it so far in advance and was happy to see that my reservation was still valid. Still paid for the day I missed but that is resonable.

The first day at the hotel involved being in the hotel for about an hour that day then going out to the nearby festival. We had reserved the room for three people. When we returned from the festival I had three more friends that wanted to wait at our hotel while they get an uber since it was too busy to get one at the festival during closing. Within 30 seconds, before everyone was able to even sit down, we received a phone call. Upon answering, it was aggressively and immediately demanded that we check out, forfeit our remaining days, and leave the property immediately. There was no warning or negotiating provided, just repeated demands to check out and leave. Fortunately, we had our guests leave immediately and the owner just barely let us stay. To be fair, the rules are up at the front desk that apparently outlines this; however, being a professional traveler for a living - usually when a hotel has an unorthodox rule (such as no guests/friends allowed to visit, not even for 10 minutes), they would be more transparent about their uncommon restrictions (as I have stayed at well over 1000 hotels/motels and never ran into this rule). This was not on the booking nor mentioned during check-in, just on a tiny piece of paper in the front office. That was just the tip of the iceberg, unfortunately. The room is loaded with extension cables daisy-chained to more extension cables, which poses a fire hazard. On the final night of our stay, we came back and there were ants crawling all over the place (and no we did not leave food behind or on the floor or even in the trash can). In tandem with the ants, there was a very rancid odor coming from the bathroom. Upon investigating, underneath where the trashcan was loaded there was what appeared to be a sewage pipe that had a cardboard circle duck taped over it, which the duck tap had lost its adhesive and the ants were coming from this location. I will not stay here again.

The deal on the stay

Had to wait five minutes to check in.

I like

The room

Not much.

Well..Its definitely not new...its a run down motel...location is ok but their name leads you on to believe its new not old.

Cleanliness, price and friendly staff.

No place to eat after 10pm. Everything in the area is closed. Also, the room only had two very small pillows on the bed.