SpringHill Suites Louisville Hurstbourne/North

7.9Good

(230 Ratings)

"How close to the festival it was and the price"

Verified guest

Don't miss out! Price and availability may change

7.9 / 10.0

Good(230 Ratings)

Hotel in Louisville, KY

3-Star Hotel

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Enhanced cleaningExtra health and hygiene measures to ensure your safety

About this hotel

SpringHill Suites Louisville Hurstbourne/North in Louisville has 3-star accommodations with a fitness center and a shared lounge.

Amenities at SpringHill Suites Louisville Hurstbourne/North

Business facilities

Free Parking

Air conditioning

Non-smoking

Gym

Heating

Wheelchair accessible

WiFi/Internet

Shared living spaces

Laundry services

Accessible Parking

Family friendly

Smoking allowed

Safe

Toilet with grab rails

Accessible by lift

Key card access

Fire alarm

Fire extinguisher

Cleaning products

Map of Louisville, KY

Nearby attractions

Louisville Slugger Museum & Factory

10.6 mi

Waterfront Park

9.4 mi

Kentucky Derby Museum

11.6 mi

Louisville Slugger Field

9.5 mi

Available Rooms

$$$$

7.9Good

(230 Ratings)

"How close to the festival it was and the price"

Verified guest

Don't miss out! Price and availability may change

$$$$

7.9 / 10.0

Good(230 Ratings)

Hotel in Louisville, KY

3-Star Hotel

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Enhanced cleaningExtra health and hygiene measures to ensure your safety

Map of Louisville, KY

Nearby attractions

Louisville Slugger Museum & Factory

10.6 mi

Waterfront Park

9.4 mi

Kentucky Derby Museum

11.6 mi

Louisville Slugger Field

9.5 mi

Available Rooms

About this hotel

SpringHill Suites Louisville Hurstbourne/North in Louisville has 3-star accommodations with a fitness center and a shared lounge.

Amenities

Business facilities

Free Parking

Air conditioning

Non-smoking

Gym

Heating

Wheelchair accessible

WiFi/Internet

Shared living spaces

Laundry services

Accessible Parking

Family friendly

Smoking allowed

Safe

Toilet with grab rails

Accessible by lift

Key card access

Fire alarm

Fire extinguisher

Cleaning products

Ratings and reviews

7.9 / 10.0

Good(230 Ratings)

100% verified reviews

8.0 / 10.0

Affordable and clean

I stay there when I visit my kids. It's always clean, it smells clean. I feel safe there. It's close to everything I need.

Y'all need to work on the continental breakfast. Its a little lacking and I never eat it. Stop locking that front door at night or alow people to use their card to open it.

9.0 / 10.0

Great stay!

Nice clean, comfortable room.

10.0 / 10.0

It was nice comfortable and the staff was so great to help on our last day!!!

How close to the festival it was and the price

Breakfast could of been better

7.0 / 10.0

Decent but could be better

Lots of space and big rooms. The staff was also very nice and accommodating. Included breakfast was pretty decent too

Our room seemed like it needed some overdue maintenance. There was a mildew smell like there was a leak or something and it was drawing gnats to the room.

1.0 / 10.0

I will not come back to this hotel again

Our air didn’t work in first room so gave us different room that didn’t have the separate living room like I paid for it smells like cat in the room I had a centipede going around in the bathroom the fridge was half’s the size of the original room I had the pool was out of order and was not giving anything off my room

5.0 / 10.0

Did not meet my expectations. Sorry!

The sleeping arrangement - 2 queen beds and a foldable 3rd were great!

First, the facility is over-priced. Besides the online price I chose, I had to pay a previously undisclosed $20 "deposit". Second, the view from my room is terrible.

1.0 / 10.0

Tears from granddaughter. Promised a swim break after long drive. Disastrous start to vacation.

Ok.

chose for pool. closed when we arrived Told I it would open at six. Did not.

10.0 / 10.0

We had a blast and nothing was too far from the hotel!

The location and the friendly staff!

1.0 / 10.0

Bad

Was provided a handicap room. I had specifically asked on the website for a regular room I wanted a king size bed and had requested. Got queen They were not willing to change and tried reaching manager. He was unavailable and did not return my messages even though I went to the front desk 5-5 times to ask for him.

1.0 / 10.0

was tried from driving having to wait so long to get my room. then room was not very clean!

waited over 30 minutes for front desk person to show up to check us in!

rooms and carpet dated! bathrooms not clean in corners or behind toilet!

10.0 / 10.0

Good stay

Clean , very quiet

9.0 / 10.0

Very pleasant stay, totally worth it! Economic price, very nice staff and good breakfast

Pleasant, comfortable and clean place, cheap, with very considerate staff and good breakfast! The room was exactly what we were expecting and what we had seen on the pictures. We were 5 adults and there a lot of space for everyone, we all had our space and we felt comfortable. The room was clean and we had everything we need. The sofa bed was quite big and comfy, meaning that an adult could really sleep on it. We arrived very late in the night (2:30 am) but the receptionist welcomed and treated us very well despite the late hours, she was very nice. The breakfast was very good too, it had a little bit of everything: boiled and scrambled eggs, bacon, porridge, toasts, muffins, different type of cereals and juices, fruit, milk&coffee, toppings (nuts, chocolate chips, granola, dried fruit)... And something I appreciated above anything else was the fact that they had GLUTEN FREE options for celiac people, such us muffins and bagels (I am celiac, so I know what I am talking about, it is very rare to find these products). Also, the lady that was working during the breakfast was very kind and helpful, she offered us more food when we asked and made sure that we had everything we needed. We did not use it, but having a 24h gym and a pool open for many hours is another thing to consider. The city center was 15min away, which is a very short distance. The place was easy to find and get into. We were a group of 10 people, we booked two suites and the experience was very satisfactory. The price we paid was not very high, and totally worth it. Pleasant, comfortable and clean place, with very considerate staff, cheap and good breakfast!

It is not really a bad thing and it was a Friday, (maybe they have different hours during the weekend) but, we would have preferred to have more time to have our breakfast, it was open between 6 and 9 am.

8.0 / 10.0

Good place to stay.

Friendly staff and clean. Breakfast was good!

Could of been a little less expensive. Bathroom needed up dated!

8.0 / 10.0

Great price on the weekends for a very decent hotel

The room was clean and smelled good!

Everything was fine, I stayed here again the next night.

1.0 / 10.0

It was a failure and waste of my time.

They did not honor my reservation and denied me a room at the hotel. I turned around and drove home. I will NEVER use your service again. Lost a client as a result.

Your service is a fraud. The hotel denied me a room indicating that my reservation was invalid. I tried for two hours to find an alternative, then drove back home after midnight.

6.0 / 10.0

Customer service needs to improve

Location

No restaurant and bad house keeping service

10.0 / 10.0

Food was decent, front desk staff was very nice, rooms were very clean and bed’s comfortable

Room was very comfortable

There wasn’t anything I didn’t like

10.0 / 10.0

Overall I had a good time.

The room was nice and spacious, as well as clean. They also accommodated what I asked.

My card to my door was fautly. Sometimes it would work other times it wouldn't.

9.0 / 10.0

Nice room

The beds were comfortable. There was a hose shower head, and that's not normal for hotels, but we have one at home, and that was a great addition!

4.0 / 10.0

For your money it’s not worth it

Location and pool decent breakfast

Beds were not queen beds and wasn’t cleanest place I have been in

8.0 / 10.0

Clean room, nice facility, didn’t like paying extra to have room tidied up each day. Breakfast was i

Clean room, good location

Breakfast was inconsistent

8.0 / 10.0

Was a pleasant enough stay

The young gentleman who checked us in to the hotel was very polite and helpful. Was very impressed that after about an hour rang to make sure our room was ok.

The carpet and some minor cleaning needs to be looked at. The pillows need to be changed,very squishy and old.

5.0 / 10.0

Likely won't stay again.

Bed was very comfortable.

The bathroom was not acceptable • toilet was not anchored to the floor • toilet seat was round on an oblong base, it was loose, did not fit • shower rod was loose/falling down, could not close the curtain

4.0 / 10.0

Be cautious in the pool

Complimentary breakfast

The chemicals in the pool caused my child to have chemical infection in his eyes I had to take him to the hospital he went without vision for a day. The first few rooms were “rough” in appearance but the clerk made sure he found one we were more comfortable in. I feel like the left side of the building is the discount rooms they seem to have more problems than the right side of rooms. I’ve experienced 5 rooms within past 2 weeks at this location the first room was decent on the right then with using the discount apps we were placed on the left and all the rooms were damaged in some way or musty.

3.0 / 10.0

Its ok but its not what i expected for.

There is one male employee who is very nice .I ask where can i buy a milk for my son he gave me a glass of milk,which i really appreciated it.

The one male who check us in is not really accommodating, the room is dirty and has stained in the carpet, swimming pool is not even working .

7.0 / 10.0

Great hotel, minor issues. Would stay here again.

Was easy to get to, albeit out of the way. It was clean and the staff helpful. Breakfast was not what was advertised, but still very good.

Pool was out of service for our stay, which made three children unhappy. Would have been nice to be offed a discount or something for this as out kids really wanted to swim.

8.0 / 10.0

Nice clean and comfortable hotel will definitely use this one from now on when I visit my family.

Staff were very nice and room was clean and comfortable

N/A

7.0 / 10.0

It was good minus the marijuana smell and the unfixed light bulb

Breakfast staff clean room comfortable

Hallway smelled of marijuana and staff did nothing about it for 4/5 hours Light bulb missing in vanity across from bathroom Sink in same area clogged

5.0 / 10.0

Nice price but that's about it

The location of the hotel was very close to a nursing home we were visiting. It was easy to find and the check-in experience was quick and easy.

Just did not like the split bathroom. With 3 people in the room, there was no privacy to get dressed without coming out into the open area with the others. The design was just awkward!!!!!!! Also had an issue with trying to contact the front desk while children were running in the hallway. Had to call 2-3 times before anyone would answer the phone. The breakfast was okay but, again, things were just laid out in a weird way (i.e., coffee was separate from the breakfast area, cups opposite side of the room from the juice, toaster was situated so that people had to step in front of others to get their items, etc.).

3.0 / 10.0

Not Happy with this Visit

Saturday and Sunday breakfast offering was good. Waffles, bagels, eggs, sausage combo, juices, cereals, milk. Friday breakfast did not have waffles or bagels. Location was accessible to events I needed to attend. Not too far from downtown activities. Room had a desk with adequate lighting, plenty of electrical outlets, sofa, microwave and small fridge. There was also an additional sink besides the bathroom sink.

Noisy location. I was given a room across from the elevators. I have never had such a noisy location in any hotel. Every 5-7 minutes, we heard loud conversations from groups getting on and off the elevators. I called to complain about the noise and I was asked if I wanted to be relocated. I said okay as long as I could be on the same floor (since the rest of my family was on that floor). I was relocated to a handicap room and that was fine. No maintenance on Saturday. A normal bowel movement stopped up the toilet. I called the front desk asking for someone to fix it. I was told the maintenance staff was not there that day. (It was a Saturday! I would expect that more guests would be at the hotel on the weekend than any other day and if Maintenance was ever needed, it would likely be on a Saturday.) I was asked if I wanted a different room. I did not want to move yet again. They said they would try to find a plunger. A couple of hours later, no plunger arrived. I went downstairs to talk to the manager. The manager later appeared in my room with a plunger and fixed the problem. Sporadic room service. I was asked if I wanted some type of room service when I checked in. I didn’t question what it was. I just said I didn’t want to pay extra for room service. What I got was absolutely no room service on 6/30, new towels on 7/1 and attempted room service on 7/2 as we were about to check out. When my son checked in separately, he asked what kind of cost they were talking about for whatever type of room service this was, and the front desk person didn’t know the cost. There was only one small drawer for storing clothes in the handicap room. I don't remember seeing any drawer in the original room. If you and your roommate like to unpack your suitcase, you'll be disappointed in your options. I stayed here twice prior to 2019. I was very happy with those stays. I won't be staying here again when I return to the area next month.

9.0 / 10.0

Superb

The breakfast was great.

2.0 / 10.0

Don’t waste your hard earned money here.

Any room ending in 14 or 16 is by the elevator and too noisy. Facility had multiple maintenance issues during my stay. Speaking with other guest, they also had issues. Breakfast was lacking basic stuff (milk, syrup, waffles on certain days, and fruit). Staff struggled to communicate with guest. Fluent English speaking staff struggled to know policy regarding room service. There was no maintenance personnel staffed for weekends. Staff did little to manage softball team / guest playing loud outdoor games in hallway.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at SpringHill Suites Louisville Hurstbourne/North. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is SpringHill Suites Louisville Hurstbourne/North pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at SpringHill Suites Louisville Hurstbourne/North?

We found 20 amenities for this rental. This includes business facilities, free parking, air conditioning, non-smoking, and gym.

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8.2 / 10.0

Excellent(190 Ratings)

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in Georgetown

2 guests · 1 bedroom · 1 bath

Free WiFi/internet · Air conditioning · Pool

Indulge in a peaceful retreat at Red Roof Inn Georgetown, IN - Louisville West, our elegant Inn in Louisville. Enjoy amenities including Free Parking, Pets allowed and Golf course (within 2 mi), and more.

SpringHill Suites Louisville Hurstbourne/North

Hotel in Louisville, KY

Reasons to book

About this hotel

Amenities at SpringHill Suites Louisville Hurstbourne/North

Map of Louisville, KY

Nearby attractions

Available Rooms

Hotel in Louisville, KY

Reasons to book

Map of Louisville, KY

Nearby attractions

Available Rooms

About this hotel

Amenities

Ratings and reviews

FAQs

Is parking included with this hotel?

Is there a pool at this hotel?

Is SpringHill Suites Louisville Hurstbourne/North pet friendly?

What amenities are available at SpringHill Suites Louisville Hurstbourne/North?

Explore similar stays in Louisville

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