Staybridge Suites Reno Nevada by IHG
Top rated by guests





8.8Excellent
(265 Ratings)
"Staff was awesome and friendly very helpful"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Conveniently located off Route 395, this hotel in Reno offers suites with fully-equipped kitchens and free Wi-Fi. An indoor pool is provided.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Balcony/Terrace
WiFi/Internet
Shared living spaces
Laundry services
Accessible Parking
Fireplace
Outdoor Cooking
Family friendly
Ironing facilities
Safe
Accessible by lift
Key card access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.8Excellent
(265 Ratings)
"Staff was awesome and friendly very helpful"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Staff was awesome and friendly very helpful
Kitchen didn’t have pots and pans in one of our rooms but found some in our second room
9.0 / 10.0
Happy hour meal.
The breakfast was almost the same every day. I would have prefered some variety.
9.0 / 10.0
Friendly staff clean room and very convenient 🤍
Nothing
10.0 / 10.0
Quiet. Safe. Good parking.
5.0 / 10.0
The property was in a good location and the facility was nice.
My family and I were disappointed that the neighbors beside our room, and the upstairs tenants were the most noisiest ever. There was banging and stomping and screaming, the dragging of furniture, all this throughout the day and night while we tried sleeping! The water pressure was horrible, it went from feeling great to close to dripping. And when the pressure went weak, so did the warm water, causing it to go cold! When we arrived into our room, the dishes in the dish washer were used/ dirty. We had to wash them the day we settled in. My daughter had to use the restroom by the pool and I politely went and asked the front desk if that there wasn’t any tp in the restroom by the pool, and she said nothing to me, but she did slam a tp roll on the desk and walked away. She was rude! However, there was a cleaning checklist on the back of the door of that restroom, and clearly, from what it stated, it had not been clean in 5 days, and it was gross. I felt bad for the man that was making the breakfast each morning, I think he may have been Hispanic, but he was so nice! He kept a smile as he worked so hard trying to appease all the guests, adults and children, while the majority of guests made an absolute mess with food and just the area in general! He cooked and cleaned simultaneously and continued to ask if we needed anything, with a smile. 11 nights of the sound of pounding and yelling, did not make for a good stay unfortunately.
6.0 / 10.0
The breakfast was good, lots of options.
Trouble with the room keys. The room wasn't fully clean. Every dish was crammed into the dishwasher. We had to wash dishes in order to use them. We found a room key under the coffee maker and debris around the room. Not a thoroughly cleaned room.
10.0 / 10.0
Love the breakfast and it’s in a good location
10.0 / 10.0
Really enjoyed my stay. The staff was very, very nice. The breakfast was fantastic.
Everything was great no complaints
7.0 / 10.0
The breakfast was awesome!
The pool is freezing cold.
Our toilet didn’t flush well.
10.0 / 10.0
We had a short but very pleasant stay. We liked the breakfast and the happy hour drinks and foods.
10.0 / 10.0
Very well kept, breakfast was good, rooms were large and dog friendly!!
8.0 / 10.0
The area was nice and peaceful, the room was large, and the staff was friendly. They had a pool, which my granddaughter loved, and a free buffet breakfast. They allowed dogs, which was important to us.
The room needed new carpet (or flooring would probably by more sanitary) and a new refrigerator. The walls definitely needed paint. The sofa was very uncomfortable.
10.0 / 10.0
The staff were incredibly friendly and helpful. When we showed up just five minutes before breakfast ended at 9:30, they kindly kept it open longer so our family could eat. They assured us it was no problem at all and even brought out fresh food to make sure we had a great breakfast. That kind of hospitality really stood out to us.
We really appreciated the 12pm checkout and loved how spacious, clean, and comfortable our room was. Another big plus—the hotel is 100% non-smoking, so the air was fresh without any strong cleaner scents trying to mask odors.
This will definitely be our new “go-to” hotel whenever we travel through Reno—such a great experience!
There wasn't anything we didn't like about this hotel.
6.0 / 10.0
The walls are thin so you can hear everything g at all hours. The walls and door moldings were dirty but otherwise seemed ok for cleanliness.
The cleanliness including walls and molding around the doors.
10.0 / 10.0
Very comfortable for all our needs
In door pool is to stuffy
9.0 / 10.0
Comfortable bed. Liked having a full size fridge. Breakfast was good. Appreciate a 12 cup Mr Coffee maker. Appreciate the staff booked me in a room which was mid hall, my booking request.
Quiet pleasant stay.
The dishwasher silverware basket was broken. Made it hard to pull out lower rack of dishwasher. Not a big deal except when you are trying to get to dishes on lower rack.
Kitchen floor appeared to not have been swept.
Stayed at this Staybridge several times and this was the first time room wasn't exceptional clean.
5.0 / 10.0
bed super comfy
elevator broke, door keys didn't work properly, dogs barking at us while walking down hallway, no parking, breakfast area to small and crowded
10.0 / 10.0
Nice room. Clean and comfortable.
Staff was RUDE AF. Shuttle driver was amazing, great positive attitude. Front desk woman was by far the most unprofessional and rude woman I’ve ever dealt with. Seemed irritated that anyone had the nerve to check in and have her do her job.
9.0 / 10.0
Nice
Nice
7.0 / 10.0
It was a convenient place to stay for our travels.
The dishwasher was full & had dirty dishes in it. It looked like it had been run & then dirty dishes were added. But nothing was put away.
5.0 / 10.0
The beds are comfortable and the staff was nice. The breakfast was decent.
Paid in advance full price of the roo. then was charged again to my deposit card had to call and speak to someone to fix it even though it shouldn't have happened really and still hasn't received my refund.
Parts of the room were dirty and the facility when they have a sign that talks about how they pride themselves on cleanliness. The fridge was scratched and dented and not the cleanest. There was something weird missing from the wall but brackets left behind and it was dirty. A stain on the carpet not quite sure what it was. The stairwells smell funky like they haven't been cleaned at all.
The coffee in the room below par but they always had coffee made downstairs so that was nice.
The pool ended up being closed our final day there instead of performing the maintenance early morning to ensure people could use the facilities. One of the reasons you book a hotel with a pool.
Location was kind of odd but comfortable and quiet enough I guess except for there was a convention or something, groups of people taking over the entire fire pit area drinking and smoking making it kind of uncomfortable for anyone else staying to be able to use the area.
I wouldn't necessarily say this is the best family location. It didn't seem like they cared too much about the facility there's a broken elevator, other things kind of broken here and there but I mean the staff was nice and we slept well with the exception of thin wall.....
5.0 / 10.0
Location
Only one elevator is working.Smoking area ( people smoking) in front of the main door.
10.0 / 10.0
I like the staff. They were so friendly and awesome! The room was very comfortable. I loved the gym..
The only downside was the indoor pool would have been better if it was heated it was quite cold.
10.0 / 10.0
Location. 5 minutes away from my appointment. Located in a business area so it is relatively quiet at night.
Rooms are spacious with full size fridge and well equipped kitchen. I like to cook my own meals so this was a nice bonus.
Bedroom is separate from living/ kitchen area. I like to be able to close a door for extra quiet.
I appreciated having an on-site laundry that was clean.
Breakfast and happy hour buffets were good. Healthy options to add to my meals.
Quit charging for parking.
I was able to check into my room early. After long day of air travel it was a kindness I needed.
Nothing. This is my go to place to stay in Reno.
8.0 / 10.0
Nice quiet area, tucked away from the main areas. But close to the airport and downtown.
Right in between Carson City, Reno, and Virginia City.
10.0 / 10.0
Front desk greeting was amazing, she even upgraded our room, we will be back!
Late check in but it's like that everywhere
10.0 / 10.0
Everyone was very friendly and helpful.
I enjoyed my stay with my family.
8.0 / 10.0
Breakfast ok but limited choice of hot food
Social get together on mon -wed a nice touch
more choice of breakfast
10.0 / 10.0
Free breakfast!
Rooms have kitchen and making it comfortable to stay with kids.
Nothing, our stay was perfect and comfortable.
10.0 / 10.0
Very nice spacious rooms with a kitchen and sitting area. Breakfast was wonderful. Nice dining area. Staff super friendly and welcoming. Excellent location.
Nothing.
9.0 / 10.0
nice clean room perfect for our family of 4 with a pet. Staff are so helpful and courteous. Great selection on their conplimentary breakfast.
5.0 / 10.0
The location!
I didn’t like the breakfast. The room was not clean. For the price that I paid it.
10.0 / 10.0
Excellent breakfast!!!
The pool was freezing cold. Wish there were a hot tub.
10.0 / 10.0
Although it was busy, breakfast buffet was delicious. Rooms were nice and big.
I didn't like that our room didn't have a tub and the pool was cold when it claimed to be heated
10.0 / 10.0
It was very clean and really nice. It was very quiet
The windows on first floor barely opened but it was not a big deal
10.0 / 10.0
Cozy place. Ammenities.
The old lady who’s in charge during breakfast. Her approach is a little mean.
7.0 / 10.0
great room
nice staff, but not enough to keep up with breakfast needs.
8.0 / 10.0
Spacious and comfortable apartment with parking.
10.0 / 10.0
Easy access highway access to Reno downtown and Lake Tahoe. Close to restaurants ,convenient stores, gas etc… ( 3 min.) Great continental breakfast. Swimming pool for children.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Staybridge Suites Reno Nevada by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Staybridge Suites Reno Nevada by IHG. Enjoy the water!
Is Staybridge Suites Reno Nevada by IHG pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Staybridge Suites Reno Nevada by IHG?
We found 26 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and pool.
