Candlewood Suites Merrillville by IHG
Top rated by guests





8.3Excellent
(249 Ratings)
"Smells very clean"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationPriced under area average
Featuring barbecue facilities, Candlewood Suites Merrillville by IHG offers rooms in Merrillville, 16 miles from Valparaiso University: Brauer Museum Of Art.
Business facilities
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
WiFi/Internet
Shared living spaces
Laundry services
Accessible Parking
Outdoor Cooking
Family friendly
Smoking allowed
Safe
Accessible by lift
Key card access
Contactless check-in/out
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.3Excellent
(249 Ratings)
"Smells very clean"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Convenient location
Quiet
Kitchenette in room
Big bathroom
Beds and pillow not the best
10.0 / 10.0
Smells very clean
9.0 / 10.0
No noise.
10.0 / 10.0
Quiet
9.0 / 10.0
Staff was accommodating.
The floor in the bathroom was not clean. I own my own cleaning business and I would have fired whoever did that job.
5.0 / 10.0
No breakfast
The towels in the bathroom were not brand new towels they were used towels and the tub was not cleaned properly in had stains. The carpet had a smell to it. The stove did not work
3.0 / 10.0
Close to everything
Staff wasn’t friendly
6.0 / 10.0
The room was clean and spacious. It was very convenient to have the kitchenette.
Bathroom was outdated. Some of the cleanliness details were missed. I.e, the dish brush was old and dirty. There was a used coffee packet in the coffee maker.
10.0 / 10.0
Excellent staff and excellent rooms
10.0 / 10.0
Very helpful and friendly staff
Liked having a kitchen.
4.0 / 10.0
Location was great, but the proximity to the interstate made noise outside about the loudest I've ever heard at a hotel. Luckily we were on the backside and not bothered by the traffic noise.
When we checked in we were in a hurry to turn around and get to a wedding as we were running late. The room we were given smelled like the previous guest was a smoker and the room really stunk. We just turned on the air and left the room for the wedding in about 15 minutes. Upon return at around 10 pm, the smell was still overwhelming, the TV didn't work great and was small, the toilet seat wasn't connected to the toilet and slid off. We went to the front desk and asked for another room, and fortunately was able to transfer to a cleaner and better smelling room. TV was nicer, room seemed cleaner. But, when packing up the next morning I had an ant crawl out from under my wallet and the body soap in the shower was empty. Luckily, I was able to reach the hand soap by the sink to get me by. We also witnessed a potential domestic dispute in the parking lot. Just had a bad vibe to the place, but was grateful we were assigned a different room.
9.0 / 10.0
Rooms were clean.
Ironing board was broken. Surprised there was no telephone in the room.
10.0 / 10.0
Everything is very comfortable and the staff is always so friendly
The children running in the halls
7.0 / 10.0
Very convenient for what I needed. Well priced
Clean enough
Room was stayed in a lot but the kitchenette was great. Don’t expect a lot but it was okay. It is very busy
10.0 / 10.0
I liked the cozy feel of the room and the kitchenette was great
6.0 / 10.0
Location was good, room was comfortable, front desk was very pleasant
No breakfast at all, bathroom wasn't very clean, door to room slammed hard so every time people went in and out of their rooms it woke you up
10.0 / 10.0
1st timer here...GREAT attitude of night AND day staff. Room clean [thank you housekeeping]...will stay again.
1.0 / 10.0
Nothing
The staff is terrible and wouldn't give me late check out by an hour and I am member. The manager is a joke. Being a corporate I have never seen such digust
9.0 / 10.0
Staff was amazing and very helpful.
When booking there was a king bed option but this location does not have king beds available.
8.0 / 10.0
Beds were very comfortable. The kitchen was well appointed. Bedding was great.
No coffee in room. Room was clean but rugs and doors could have been cleaner.
1.0 / 10.0
I loved the location and they did attempt to update the rooms.
My bed had a weird stain in it. The water pressure was really low. The shower was stopped up after being used 1 time. I contacted the front desk and spoke to Linda after a long night requesting late check out and was told no they are a sold out hotel. When i looked to see if it was any rooms available for that day, it was indeed, not sold out. Check out in at 12, about 12:01 they were calling my room. I did not answer because i was grabbing my things. Once i was walking out, i was welcomed at the elevator while trying to leave my floor. Linda was coming to my room at 12:05 to knock on my door and ask “was i staying or leaving”. I have never in my years of traveling had staff come knock on my door to ask me anything. Upon asking was that standard practice, i was told that it was and that it was in their policy. I then asked for their names and corporate information.
8.0 / 10.0
Cleanliness and comfortable
Not much I didn't like. My key started not to work in the middle stay
10.0 / 10.0
Staff was polite. Room was clean.
No breakfast
4.0 / 10.0
so I visit this property during my stay I checked in on a Saturday I realize when I get back to my room at 1 AM in the morning when it was time for me to take a shower that the nozzle was not working I went downstairs to the front office the next morning to complain regarding my issues. I was told that there’s no maintenance on the weekend. When I checked out on Tuesday I realized that I was I left something behind that’s valuable.. when I called the property that same day and told them what I had left behind and where I put it, they went to check it from my understanding and told me that it wasn't there, so I believe that someone had stole my property. Then they claimed that the only key that access the room was my key card which i found it kind of strange when I complained about the issue regarding my room the nozzle for the shower appeared to be working.
1.0 / 10.0
nothing
on line the property is advertised as a king suite but we find out when we get there it is a queen suite. The bed wasn’t made, kitchen floor was dirty, appliances were dirty. even the toilet paper had dirt on it!!
8.0 / 10.0
The property was nice, staff was nice.
I had no dish towel in kitchen soap dispensers we’re all empty.
1.0 / 10.0
nothing I got there and they refused to give me my room even though I had already booked it
I didn’t even get my room and had to sleep outside in my truck
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Candlewood Suites Merrillville by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Candlewood Suites Merrillville by IHG pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Candlewood Suites Merrillville by IHG?
We found 22 amenities for this rental. This includes business facilities, free parking, air conditioning, non-smoking, and pets allowed.
