Comfort Inn





6.3Average
(338 Ratings)
"Very clean and professional staff."
Verified guestDon't miss out! Price and availability may change
Well priced for this locationPriced under area average
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Includes essentialsFree WiFi/internet, Air conditioning, Pool and more
When you stay at the Comfort Inn in Rohnert Park, CA, you can start your day with a mug or two of our complimentary free hot coffee or a morning swim in the outdoor pool.
Golf course (within 2 mi)
Concierge services
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support is handled by our partner Booking.com
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6.3Average
(338 Ratings)
"Very clean and professional staff."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
Staff were very responsive to my needs. Thank you.
4.0 / 10.0
Grounds are well kept, plenty of parking
Room is lit up like a Xmas tree from parking lot lighting, noise from hwy 101 , cheap windows . Smoke detector was covered from what looks like recent paint job
10.0 / 10.0
Very clean and professional staff.
Everything was good.
10.0 / 10.0
Friendly check-in staff, but most of all the king bed was unbelievably comfortable !!!
Hopefully, with completion of the renovation, there will be available breakfast items.
1.0 / 10.0
I didn't like anything of this property is absolutely disgusting, different at the last time I was there even my kids said that looks like a jail,smell really bad(urine and poop,garbage),was super dirty,inside the floor in the bathroom looks like the floor was all pee,the carpet was sticking and black of dirt,dust everywhere.
It was disgusting
8.0 / 10.0
Convenient for last minute
The flies in the breeze way that came in our room
2.0 / 10.0
The water was hot.
Public places were not clean. Handrails were sticky, a broken bag of something like household garbage sat in the stairwell for 12 hours. There was only one closet door where there should have been two sliding doors, and the track where they were meant to slide was rusty and broken down. The window overlooking a freeway and Taco Bell, was dirty and full of fingerprints. There was some construction going on in the lobby, which looked like it had been going at a snail’s pace for a long time.
2.0 / 10.0
I appreciate that the young lady, Kendy, who was working the reception desk. She tried to do all she could to accommodate us getting a clean room. She was very apologetic for the inconvenience. It was late. We'd been traveling for hours on our way to get my disabled husband to his appointments at UCSF early the next morning. She was so understanding, kind, and helpful.
I had made reservations for a wheelchair access room. When we arrived, I found out someone had not shared that message.
I didn't appreciate that it took four tries to get a room that had been cleaned. Literally, beds had been slept in and unmade, garbage in baskets, unflushed toilets, used towels lying around, etc...
I felt so bad for the gal working the reception desk. She was trying so hard to find us a clean room. It wasn't her fault maid service failed to do their job. We would have gone elsewhere, but some event was going on in town and there were no other hotels with rooms.
1.0 / 10.0
Nothing
Rude customer service, fraud on my credit card, never gave me my room and charged my card.
6.0 / 10.0
Great Thanks
Great Thanks
7.0 / 10.0
The room was a good size, not cramped or crowded. Clean. Temperature control worked well.
Most of the outlets and charger ports did not work. The property is under renovation, so I am hoping this will be corrected before our next visit. Nightstands on both sides of the bed would be welcome.
4.0 / 10.0
The location
We didn’t have enough towels. The room was small and crowded. The television didn’t work and manager said he’d come up and try to fix the issue but he never did. Elevator wasn’t working.
1.0 / 10.0
There was a bed
I was overcharged compared to my confirmed booked price, and was placed in a room that smelled like smoke and weed. The front desk staff was informed and did nothing. I had stayed here over four separate times, and this was the worst experience. Based in this, I attempted to cancel a further stay, but they ghosted and didn't refund a $171 stay, despite my need to cancel being based on the poor treatment I received on my most recent stay. There were ashes on the floor of the bathroom, as well as the air conditioning unit not working. And again, front desk staff was informed and did nothing.
1.0 / 10.0
n/a
After a horrible experience on a previous stay (regular customer, traveling licensed medical professional), requested well in advance for an exception to policy to allow for a no-fee cancellation, based on previously mentioned issues in previous stay (room smelled like smoke and weed on previous stay, air conditioning didn't work, staff was informed and did nothing about issues, overcharged previous reservation in excess of previously set booking price, despite being informed of agreed upon price via booking.com website). Despite these issues, staff failed to respond or resolve previous outstanding overcharge amount, as well as not canceling upcoming reservation, total personal loss in excess of $181.
7.0 / 10.0
Good location
The walls are thin. I can hear the rooms around showering. Someone in one room showered and had the fan on for a long time. It was around 2 am
8.0 / 10.0
Easy access to Highway 101, good location when traveling north, you can tell they are trying to revive an old property that needs a lot of work
Carpet was "wet" ick....old food in refrigertor smelled terrible
1.0 / 10.0
Girl at front desk tried to charge me twice when I checked in. And she kept running my credit card even days after I stayed there and left. Horrible customer service
5.0 / 10.0
The price is good, but its not true. My booking is only 90. But they charge me 190&100
Total 290 for 1 night.
The billing double charge. And the staff cant find my booking anymore.
They charge me 190 &100
But in my booking. Com it was 90 only.
The staff I talk this morning april 26 1:30 pm is not knowledgegable.
6.0 / 10.0
Staff
Room was dated
8.0 / 10.0
Everyting worked and the room was clean including the carpet
the noise from the highway
8.0 / 10.0
Room service and front desk very nice and helpful
Nothing at this time
1.0 / 10.0
Was told I had to deposit 200 dollars for my stay. Online it required only 50 dollars. Didn't see my money for over a week
Free night for all the hassle
9.0 / 10.0
Clean, comfortable bed, reasonably priced, great location
10.0 / 10.0
Close to the freeway, right next to a circle k to get snacks for the road
5.0 / 10.0
Location , price and front desk girl.
Had to switch rooms, because they didn't change the batteries in the alarm. Just kept going off. Get to the other room and no towels(not 1 towel) and the refer was full of sunflower seeds on the floor of it and shelves were thrown in.
1.0 / 10.0
STAY AWAY : the entire property is covered in scaffolding and yellow caution tape - I don't know how it is they are even still taking reservations like this. So in addition to being a complete catastrophe customer-service-wise, it is also clearly in disrepair, and should not be taking guests or reservations of any sort. (Booking.com should de-list this property.)
We showed up for our "guaranteed" reservation for our rooms to accommodate our family of ELEVEN PEOPLE and the 24-hr front desk told us they had no rooms for us. At 11pm! Despite my having messaged them to let them know we were coming, and calling twice earlier! Totally unacceptable.
7.0 / 10.0
Ice machine that worked, construction very loud.
5.0 / 10.0
I stayed here for 2 nights. This hotel has very clean rooms. The staff are nice as well, although they seem short-handed as the line in the office was often quite long. They did a good job of trying to move it along as quickly as possible. This hotel is located close to the freeway which can be both a good and a bad thing. I think I'll look elsewhere next time I'm in the area.
Requested to change rooms twice. The first was a few minutes after i got there and saw that my room was located on the side of the hotel that faced the freeway. It was loud. I was told by management that it was the only room available. They said to try again the next morning at 11, when guests were checking out. When I followed up and did that, I was told that no rooms were ready at the moment, and that i would be given a phone call later in the day when an alternative room became available. That call never came. I had to stay in the same loud room both nights i was there.
There were two reasons i felt dissatisfied. First, I made reservations a week in advance. Guests with reservations should be given priority for their preferences over walk-ins. Second, I felt i paid too much... even though the room was clean, it was poor value given the hotel's location (specifically where that room was located).
1.0 / 10.0
Location
Room was unclean, I was charged twice for my room there is and was no communication with the staff, they are slow to resolve, room was unclean had to be moved rooms twice because room has substances in them despite a 100 dollar cleaning deposit I was charged for twice.
6.0 / 10.0
Room seemed clean.
Uncomfortable bed and pillows.
1.0 / 10.0
That it was near a shopping center.
Everything else. There were no towels iron shampoo blankets anything in the room. The staff was absolutely horrible. When we asked for an item we needed they told us they would bring it up to us and berber ever did.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Comfort Inn. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Comfort Inn pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Comfort Inn?
We found 2 amenities for this rental. This includes golf course (within 2 mi), and concierge services.
