Well priced for this locationPriced under area average
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Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more
About this apartment hotel
Offering private balconies with a view of the city, Divya Sutra Suites on Robson Downtown Vancouver is located only 2625 ft from Stanley Park. Free WiFi is included.
Amenities at Divya Sutra Suites on Robson Downtown Vancouver
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Offering private balconies with a view of the city, Divya Sutra Suites on Robson Downtown Vancouver is located only 2625 ft from Stanley Park. Free WiFi is included.
Amenities
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Parking
Laundry
Balcony or Patio
Dishwasher
TV
Beachfront or waterfront
Family friendly
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Booking.com
Ratings and reviews
7.6 / 10.0
Good(1,417 Ratings)
100% verified reviews
1.0 / 10.0
Worst customer service I've ever received
We were kindly greeted in the lobby by a person selling transportation tickets who could not check us in.
When I arrived to check in, the employee was not AR the check in desk and had to be called on her cell by the kind man at the door who didn't seem to work for the hotel. The first thing she tells me is my ID was expired. I explained I was not aware, and had forgotten my non-expired drivers license in my car on vancouver island. I then provided a birth certificate, a work ID and a credit and debit card with my name imprinted. She refused to accept them. My friend had photo ID that was not expired, so I asked her to switch the booking to his name. She said she could but that I would not be able to stay there. I asked her if she was refusing to allow me to stay, she clarified I could only stay if I had my ID that wasn't expired, which I clearly cannot go get, as we had traveled from Vancouver Island. She then suggested I cancel the booking and go elsewhere rather than provide any solution. I was floored. We walked over to a hotel that cost twice as much and checked in (he said it was clear I was who I said I was from the 5+ pieces of ID I HAD, and laughed at the fact a hotel so quickly turned away paying customers and even suggested we cancel. We had a fantastic stay, just not at this hotel. The employee seemed lazy, unwilling to help, and annoyed by our presence.
So I HIGHLY suggest you DO NOT book this hotel and go stay at the century plaza instead. I have never had such poor customer service at a hotel.
I understand you have a policy, but policies are just words on paper, and the hotel said there is no reason they need valid ID from every person in the room. Leaving us with nowhere to stay and a pile of suitcases was cold and unkind. My friend should have been able to check us in no problem with his valid ID and credit card. She seemed particularly unwilling to help because I booked through a 3rd party website. Punishing your customers for using a platform that isn't direct is wildly unfair.
9.0 / 10.0
So underrated! Great price good location, we had a big room with a kitchen, very clean.
Great deal a lot bigger than I expected
The value and location
8.0 / 10.0
Perfect 3 star hotel.
Location. Size of the room. Mostly clean everywhere. Great shower pressure.
Minor issues; Stains on the kitchen chairs. Having to pay $25 to use the stove. Lack of mirrors.
9.0 / 10.0
Good experience, good location, good price.
Location, price
10.0 / 10.0
Great value. it has two rooms, other than just two bed
Great room, great bed and service
indeed a little bit noisy in the morning as it is on the very busy street
6.0 / 10.0
Good, not entirely up to expectations, but staff was helpful.
Location of the hotel was very good. The bed was good as well.
We asked if we could leave the car on the day of the check-out in the parking, which was allowed by the staff. Very helpful.
It turned out parking had to be paid seperately, where we thought it was included.
9.0 / 10.0
The location and boutique nature makes this place really charming.
Location is perfect. Room was clean and cleaned daily despite being told it wouldn't be daily. Lots of room to spread out, small apartment.
Would have really liked even a small gym or rooftop hot tub or something to relax in the evenings. Didn't like that paying for the stove was "extra", but not a huge deal for sure.
4.0 / 10.0
Below average, would not recommend this location to anyone
The staff were very friendly
Parking was a bonus
Room needs to be updated
Room was classified as a Penthouse Suite as it was on the top floor, the total price of over $300 was excessive.
Was attached to a Weed Store
No breakfast
1.0 / 10.0
I won't ever trust this hotel after witnessing others have same issues as me
Nothing good to say.
When it came to checkin time, the staff claimed our reservation had been canceled by booking.com, which was NOT true. Two other guests had issues- - one who was told same lame excuse as us and another who was livid because staff had not given his credit card back but tried to tell him they had. In the end, they had his card on their desk. Did NOT instill confidence in their security so we didn't finish our check-in and went to a far nicer, secure hotel just one block away.
9.0 / 10.0
Great location in the best part of Vancouver.
Great location in the best part of Vancouver. Walking distance to most tourist attractions, great restaurants & shops nearby.
10.0 / 10.0
A great value & a great place to stay!
Very accommodating & pleasant staff. Excellent location. Comfy beds!
8.0 / 10.0
Excellent location, nice staff, good value for money.
Vancouver is expensive and it is difficult to find good family accommodation. Divya Sutra Suites is in a great location, has off-street parking, and suites big enough for families. We enjoyed our view from the 9th floor. The staff were all pleasant and helpful.
It’s an older building, but I feel that is reflected in the value for money, given the location. It was fine for us.
8.0 / 10.0
Great location and a very good price for a nice place so close to major downtown activity,
The location was so convenient and easy to access many major attractions. The parking in the bank of the hotel was great. The rooms had good views of the area. The apartment was comfortable and a nice place to rest or gather. Having two separate rooms was an added perk. Divya's place was a good buy for location and the comfort of the room.
5.0 / 10.0
Good for knowing Vancouver, but you don't need to spend time in the hotel.
Location
Don't install a stove if you charge extra for it.
Make you look greedy .
Just don't do it.
1.0 / 10.0
STAY AWAY FROM THIS PLACE
Nothing
Everything
Old smelly building
Terrible service
We paid 1k a night for a room for 6 people... They just placed 3 beds inside a room meant for 2 ppl..
They won't provide a receipt
They won't pay back the deposit guarantee
5.0 / 10.0
Okay
There was no breakfast in this booking. It is an apart hotel. It was spacious. Beds were comfortable and specious. Television had Netflix to watch movie which was good. The property is located centrally.
The apartment was old with old wall paper that was coming out at few place. There was no facility to boil eggs. When I asked, I was told to pay extra just to boil eggs for breakfast. The side panels were coming off on many place. Overall did not give good vibe, the gas hob was extremely old and not working as I had to pay extra. Parking charges separate, where most of the places I stayed I did not had to pay. On the website it said $25 but was charged $30 at the property.
8.0 / 10.0
Affordable Family suite in a great downtown location
The location is amazing, the cafes and clothes shops are right there. 15 mins to the beach or Stanley park. It was affordable considering the location. We had a family suite and it was quite spacious.
The balcony was great.
There were no saucepans and we couldn’t get the cooker to work.
9.0 / 10.0
Very pleasant stay and would definitely recommend and return if visiting Vancouver
Fantastic location , very polite staff, excellent maid service, very comfortable beds. Would return.
Some paint could do with being refreshed in room also some furniture could be upgraded as some handles broken and furniture tired/ scratched.
8.0 / 10.0
Good room at good price in great location
Apartment-size one-bedroom corner unit (all rooms are corner I think) in great Robson Street location, walking distance to Stanley Park, West End, etc.
All good, but hotel will book rooms as either studio (bedroom door locked) or one-bedroom (bedroom unlocked), and Booking.com info isn't completely clear about which is which in their listing. Recommend calling hotel to verify that you will have access to the bedroom, if wanted, to avoid confusion and/or extra charge at hotel.
1.0 / 10.0
worst hotel ever
good physical location
My eight-night stay in the advertised one-bedroom suite was extremely disappointing. There was no complimentary breakfast, and daily housekeeping was provided only once. Basic amenities such as slippers, tooth brush, toothpaste were never supplied, and after the two bottles of water delivered on day one, no additional bottled water was offered. Although I paid for the entire suite, the hotel demanded an extra fee just to unlock the bedroom. Overall, the lack of essential services and hidden charges made this stay wholly unsatisfactory.
10.0 / 10.0
I highly recommend this place to anyone that wants to have a great visit to Vancouver area
Close to everything , clean comfortable amazing staff
10.0 / 10.0
Pleasantly surprised by the quality and the staff was more than helpful as well as friendly
It was clean and offered a lot of value for where we were staying in town.
No complaints, it was actually better than I thought it would be
3.0 / 10.0
will not stay again or recommend to friends
Location
Had to pay for everything, parking is not free. Surface 25 + tax and Underground 35+ tax.
Extra cost to use the kitchen.
The shower was clogged and smelly
charged for an extra guest, and an extra bed was on top
10.0 / 10.0
Wonderful from booking to leaving
Excellent location
Everything perfect
10.0 / 10.0
Last minute stay, great find!
We booked this property at the last minute and it met all our needs. The beds were very comfortable and the neighborhood and views were incredible. The staff were also quite kind.
10.0 / 10.0
Very nice staff, large room, well equipped. Close to shopping and eateries, close to the harbour all in walking distanc
Close to amenities, good sized apartment
10.0 / 10.0
Very very good
All good
Very good
9.0 / 10.0
great service
The housekeeping service daily
some dishes and cups would be great
9.0 / 10.0
The room was consistent with the website photos. Very satisfied!
Very comfortable, well-maintained, modern room, friendly staff
8.0 / 10.0
Feels like home!
The location is very convenient, within walking distance to all the places we visited. We will definitely return and book here again.
5.0 / 10.0
Location is good, but a very expensive according to the facility and service.
The property location is good, very convenient to everything, access bus is easy. But a little expensive consider the apartment is a little old. There is a kitchen, but you have to pay extra $25 / day to use it, never heard of that. They deduct $35 for a little dirt on the bed after we left, which we consider it is normal laundering. Be aware about this: grab your money as possible as they could. Not recommend to my friends and families if they visit Vancouver.
Old facility and expensive price, kitchen should pay an extra $25 / day to use it? Deduct deposit for very miner dirt, it should be a normal clean, they need extra charge.
3.0 / 10.0
Highly recommend to NOT book here… or carry a “credit” card.
Natural light. Good location. Clean.
Staff were absent from check in desk at arrival. After waiting 10 minutes things only got worse! I was expected to pay a $100 bond per booking instructions but then was forced to pay $600 due to the worker believing that my travel card did not work as a credit card. The worker stated that my card does not work like that and after multiple attempts to explain and assure him it works as a credit card he could not get past the fact my travel card had debit written on it! This resulted in being forced to have $600 holding fee or have to find accommodation else where (with a smirk on his face he also stated that this booking was non refundable).
The worker did the same thing to a guy checking in behind us also, who has stayed here multiple times previously and has never had this issue!
Furthermore, after that experience we had extra costs for parking and luggage storage. The guy then said if we write a positive review he’d waive the cost for our luggage storage which was ridiculous! No wonder they have good reviews??
I booked this room for 3 guests and three beds. The guy at the desk then said he’d throw in the third bed for free even tho that was part of our booking anyway! After saying to him that’s what I had booked he declined that and further went on to blame booking.com that that’s not what I had booked!
9.0 / 10.0
Helpful and friendly staff (served by Melanie)
Clean and tidy, location good and convenient to amenities
6.0 / 10.0
On a busy street but building was being renovated so it made the stain a bit unbearable
It was on Robson so you had access to many food and amenities.
The rooms were styled like a studio apartment so we had fridge and hot water and a table
We had 2 rooms on floor 7 and 8. They were still remodeling the 8th floor so throughout the day you can hear hammering and a lot of noise. Paint was not dry yet and made the hall smell really bad. The beds were really small.
3.0 / 10.0
Do not stay there.
Nothing
The photos's on Booking.com did not truthfully represent the reality. I was given the worst room in the hotel. I wasn't happy with efforts of the management to find me a better room.
9.0 / 10.0
Comfortable and Spacious room with affordable price.
- Check in process was smooth. People at the counter were professional and willing yo help me.
- Room was clean and well organized. Beds were really comfortable.
- Kitchen can be used with extra charge. They provide shampoo, conditional, and body wash.
- Housekeeping was really good and easy to request.
- Location was perfect.
8.0 / 10.0
My go to hotel in Vancouver.
Very comfortable with everything a person needs. Great location and lovely staff.
8.0 / 10.0
Location, location, location
This hotel location is amazing, in the middle of all the action. Lots of shopping, restaurants and things to do nearby. The reception staff is really nice. It's an old hotel but well kept, nothing fancy but very convenient with a small kitchen to have a light meal. I will come back for sure.
Only 1 elevator for all the hotel including guests and staff, it might take you some time to go up/down to your room. Whenever you can take the stairs instead.
FAQs
Is parking included with this apartment hotel?
Yes, parking is listed as an amenity at Divya Sutra Suites on Robson Downtown Vancouver. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment hotel?
We didn’t find pool listed as an amenity for this apartment hotel. It may be worth double checking if a pool is important for your stay.
Is Divya Sutra Suites on Robson Downtown Vancouver pet friendly?
Yes! This apartment hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Divya Sutra Suites on Robson Downtown Vancouver?
We found 12 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and fireplace.
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