Hotel in Montreal
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
Metcalfe Hotel Montréal by Gray Collection is located above Montreal’s Underground City. An outdoor heated pool is available along with free WiFi in the guest rooms.
Amenities at Metcalfe Hotel Montréal by Gray Collection
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
WiFi/Internet
Laundry services
Family friendly
Safe
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Montreal
Available Rooms
Ratings and reviews
100% verified reviews10 / 10Outstanding·Aug 2026
Absolutely everything. A nice bonus was the night light under the bed. And the most comfy bathrobe, I even bought one to bring home. Minibar had premium wines and the right temperature. The Benjamin restaurant was an absolute top as well.
9 / 10Outstanding·Aug 2026
Loved the small details and the room was stunning
10 / 10Outstanding·Jul 2026
The room was lovely.
6 / 10Average·Nov 2025
Location is great, close to all major attractions.
Bathtub is big and deep and fills with water very quickly.
The staff are not welcoming and do not speak English very well. We felt uneasy communicating with them.
The gym is a joke: the size of a shoebox with one rusty machine that I was afraid to use.
The room service is sloppy: forgot clean towels, forgot to wash our wine glass, never bring any water, we had to call the reception every night to have them bring some water and bath salt.
The WiFi is very slow, TV does not stream, only Cable TV, the fridge didn't work.
We paid 2000 for 4 nights, and we didn't get our money's worth.
$$$$
Top rated by guests
8.6Excellent
(1,899 Ratings)
"Absolutely everything. A nice bonus was the night light under the bed. And the most comfy bathrobe, I even bought one to bring home. Minibar had premium wines and the right temperature. The Benjamin r..."
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