Hotel in Downtown
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
About this hotel
Located in downtown Ottawa, within 5 minutes' walk of Parliament Hill.
Amenities at Metcalfe Hotel Ottawa by Gray Collection
Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
WiFi/Internet
Shared living spaces
Laundry services
Accessible Parking
Ironing facilities
Safe
Accessible by lift
Key access
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
Map of Downtown
Available Rooms
Ratings and reviews
100% verified reviews7.0 / 10.0Good·Mar 2026
Beautiful property, with a very cool concept! I loved the atrium area the extended up from the first floor to the roof, the furniture, and the general style of the hotel. The staff were super friendly and helpful. I appreciated having access to the fitness area in the hotel. The hotel was also very centrally located with great connections to key destinations by foot and transit.
The rooms are not very soundproof. You can hear people walking and talking in the hallway as if they are inside your room. But more importantly, when people are in the atrium or cafe, you can hear the noise in your room. I stayed one night on a weekend and people were very in a very loud and celebratory mood in the atrium all night. I thought the noise would quiet down at 10pm, when the hotel closed, or maybe at 11pm but eventually had to call the front desk for ear plugs at 11:30pm because I couldn’t sleep due to the loud conversations and screaming in the atrium. I am not sure if there’s a policy in place for quiet times or if staff just were not enforcing it. Also, I am sensitive to smells and the entire property had very strong scents of perfume, to mask something that smelled a little like smoke. I don’t know if maybe the property allowed smoking in the past. It wasn’t unbearable but I prefer softer scents.
9.0 / 10.0Outstanding·Mar 2026
We had a wonderful stay at the Metcalf hotel and I wish we could’ve stayed longer. Staff were incredibly accommodating. The environment itself is stylish and classic yet warm and inviting.
The Metcalfe is wonderful. I wish the rooms had better air circulation.
9.0 / 10.0Outstanding·Mar 2026
Beautiful design, welcoming layout.
10.0 / 10.0Outstanding·Feb 2026
The building’s uniqueness…
Loved everything.
$$$$
Top rated by guests
8.9Excellent
(923 Ratings)
"The building’s uniqueness…"
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