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Metcalfe Hotel Ottawa by Gray Collection

Top rated by guests
Communal lounge/ TV room, Lounge or bar
Communal lounge/ TV room, Library
Bedroom
Toilet
Coffee/tea facilities
review stars
8.9Excellent
(984 Ratings)
"Beautiful boutique hotel."
Verified guest
Don't miss out! Price and availability may change
8.9 / 10
Excellent(984 Ratings)

Hotel in Downtown

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area

About this hotel

Located in downtown Ottawa, within 5 minutes' walk of Parliament Hill.

Amenities at Metcalfe Hotel Ottawa by Gray Collection

Business facilities
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
WiFi/Internet
Shared living spaces
Laundry services
Accessible Parking
Ironing facilities
Safe
Accessible by lift
Key access
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products

Map of Downtown

city location on map

Available Rooms

Ratings and reviews

8.9 / 10
Excellent(984 Ratings)
100% verified reviews
8 / 10Excellent·Oct 2026
Very friendly and helpful staff, beautiful interior design, and great restaurants. The hotel is spotless, with spacious, comfortable beds and a well-equipped gym. Excellent location right in the heart of downtown, making it easy to explore the city on foot.
The room could have benefited from better lighting. Parking is not included, which is a bit inconvenient.
8 / 10Excellent·Oct 2026
I liked the inside of the hotel with the atrium. The room was comfortable and the staff were very helpful.
I would have appreciated extra storage (drawers) and had to ask for more hangars.
10 / 10Outstanding·Oct 2026
Beautiful boutique hotel.
6 / 10Average·Oct 2026
Very good location, very stylish and chic layout and feel. Restaurants are nice, if a bit pricey. Staff on site were pleasant and the concierge service (paid) is very useful.
Was charged for a beverage from the minibar and customer service ghosted me twice. Not as many services or amenities as I might expect from a comparablely priced hotel in other parts of the world. Concierge service, while useful, probably wouldn't be worth it unless you can get it compensated someway, as there are alternative parking options if you're willing to walk a bit.
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FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Metcalfe Hotel Ottawa by Gray Collection. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Metcalfe Hotel Ottawa by Gray Collection pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Metcalfe Hotel Ottawa by Gray Collection?

We found 24 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, free parking, and air conditioning.