Fairmont Chateau Laurier

The staff in the hotel, valet service, restaurants, pool and shops were impeccably professional and gracious The food was so good.

Honestly I wish that we could have remained a little longer

Hospitality at its finest.

Nothing !!! Absolutely nothing !!! I felt safe, food was amazing. Staff went above and beyond.

There were two things that account for the high rating: 1) The staff at the reception desk. I checked in with Dyson and he was incredibly welcoming. He asked about my stay and when I mentioned it was my last girls' trip with my daughter before she gets married, he immediately said he would send a glass of wine for each of us to the room. 2) The mattress! I have never had such a comfortable bed at a hotel.

The hotel is beautiful, and we really enjoyed the room for the breakfast. Staff was great at the breakfast too, and nice coffee! The room was nice, with very good beds. However, the desk chair was awful, couldn't even sit on it.

The breakfast itself however, for the price, wasn't up to what I expected. Croissants and pastries that weren't fresh baked, scrambled eggs that were from a powder or something, had no flavour at all. Honestly those eggs were bad. Another thing that was a big disappointment was the cost of the valet parking ($60 per night excluding tip!) and the fact that they had no slow chargers for electric cars. The staff was nice, but they told us that all the chargers were out of order. This is a top notch hotel, and slow chargers cost next to nothing. I can't imagine a scenario where they can't get those fixed quickly. Also needing to make an account in order to get the free slow wifi sucks. Not a single plug next to the desk for my computer either.