Alt Hotel Ottawa Downtown

Loved this hotel! Super professional staff. Let me check out at 2pm. Very quiet and modern. Seems pretty new.

Shower pressure was low but that’s about it.

Location was excellent. Staff super friendly. Great coffee. Very casual young vibe.

Friendly helpful staff, very clean rooms, super comfy beds, fridge in the room, quiet, great location! Got to check in early which was amazing!

All staff I met were really nice, the bed was comfortable, and it’s all very clean and spacious. Location is excellent for all the main sites.

Soundproofing was terrible in all directions of the room. This was compounded by the fact that there were raucous people constantly passing through in the early hours of the morning (2-6am). Whether it was gym people or drunk people (there is a bar and a gym in the hotel) it’s hard to know, but it meant no sleep both nights of my stay. Most frustrating considering the cost of the hotel. I was kindly offered to be placed somewhere quieter if ever I stay again, but the irony is that on check in they had already tried to do this by placing me on the top floor…(such a waste of a comfortable bed too) There was also a weird policy whereby they preferred you to pay with credit card (which would mean a surcharge for me to use abroad), as opposed to debit card with no extra charges. It was sorted in the end, but it meant I had to pay double the damage deposit because of it (??) I’m not used to that kind of policy but where hotels usually do this, it’s only ever a holding charge rather than a pay and refund so was quite frustrating to now be out over £100 while a refund goes through. I dunno if gym bros/drunk people have destroyed rooms before but I felt a bit put out and didn’t want to use anything in case they blamed a defect on me!