Acuarela Suites, Nilie Hospitality MGMT

Appartamento molto centrale, vicino alla zona più viva e attiva della città, ma al contempo silenzioso. Recentemente rinnovato in modo intelligente, sfruttando bene gli spazi, provvisto di tutti gli accessori (cucina perfettamente equipaggiata anche per la preparazione di pasti completi). Pulizia impeccabile. Per il prezzo richiesto, la qualità è superiore alle aspettative

Den var som ny och fint. Bra luftkonditionering med tanke på värmen där.

Det fattades en hel del grejer som t ex städmaterial, hårtork, strykjärn. Vi fick en del efter kommunikation med personal. Svar dröjde i timmar och dagar vid kommunikation.

New, clean, tidy.

liked that the apartment still felt brand new. The location was excellent, right in the city center and within walking distance of the places we wanted to visit.

Unfortunately, my experience did not meet my expectations. When I arrived at around 8:00 PM after a long journey, I discovered there was no hot water, so I had to take a cold shower before a meeting I had planned. The TV was also not working. I was also disappointed by the lack of hospitality. There was no complimentary bottled water or coffee, which I believe are small details that show care for guests. The biggest disappointment was the communication. The following day I asked if I could extend my stay by one more night, but nobody replied to my message. When I called the provided phone number, the lady who answered ended the call abruptly. I found this level of service unprofessional and unacceptable. For my next visit, I will definitely choose a different property.