Factory Inn, Nilie Hospitality MGMT

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The location is excellent, also the apartment - it is new, cleand and has a separate bedroom.

The hot water was insufficient, and there should be more hangers available. We were provided with only one roll of toilet paper, and it would have been nice to have some tea or coffee in the kitchen.

The location is super convenient, bed was comfortable, area was usually quiet with a lot of options nearby.

On the other hand, room was clean upon arrival but we did find a piece of clothing(underwear) of the person that booked before us(I suppose) hanging in the bathroom. I proceeded to message the property letting them know that made us uncomfortable but there was no reply. Elevator is a bit scary at times. Also, the bathroom floor had recently been covered with silicone which is definitely true because two workers knocked on our door and informed us that they in fact did put silicone in the bathroom a few days ago and that the apartment shouldn’t have people in it for a few more days. That’s all.

Just the location (and the price for a night stay given at the moment, we certainly wouldn't have settled for a higher price), and when I say location, it's because there's a good multi-storey garage 10 minutes away and it's a 15-minute walk from the square,

When we book it was written that a baby cot would be provided upon request without extra charge, that didn't happen. And I asked them if it would be provided (although it doesn't matter since it says they provide it and that's free of charge), they didn't give me an answer until the money was withdrawn from the account. Then they emailed me back saying that unfortunately they wouldn't provide a baby cot. Poor and slow communication for correspondence and they only return it when it suits them. They also sent me an email asking them to rate them highly, I wrote back to them that if everything was according to the description they gave on booking, the pictures and the most important thing for us, the baby cot, and I emphasized that and asked and pleased them, saying that of course in that case would have a high rating, but again there was no answer. The elevator is too narrow (They should emphasize this, if not generally, in a private message when a family checks in with a baby) and we couldn't get the stroller inside, and imagine the apartment on the third floor and at one point it got stuck on those in front of us who were using it. The building and the entrance are terrible, the insulation is also terrible, too noisy until late at night and that was in the middle of the week from two floors above us you hear evertything and from the attic as well, who knows what it's like on weekends. The elevator was constantly audible when it moved. The kitchen was big but empty, very little kitchen equipment. The bed linen had stains. The room was not the same as the one we booked. In one sentence, this apartment is like a beautiful girl that looks beautiful from the outside, but is empty inside.