The Retreat

Good location for Worcester. Easily accessible. Quiet. Clean. Spacious. Well equipped kitchenette.

Not ideal for taller people. Vertical entrance staircase may be challenging for older visitors. No milks or sugar in the room to accompany tea and coffee

Well equipped, clean and comfortable

Nothing

Quirky conservatory loved it !

The property was nice, well decorated, clean and well equipped. It was good for the price we paid. It would be good for a young couple in the warmer months. As an older couple we struggled with the very steep staircase and that the rooms are only heated on the times set for the rest of the owner's living area, so when we arrived on a cold stormy November day at about 3.45pm there was no heating on. There is a small electric radiator to plug in but the room is large. The bathroom is heated by underfloor heating and a towel rail, both of which had gone off before we went to take showers around 9.30am the next morning, so we didn't bother (looks like a very swanky shower tho). The toilet is in a separate unheated room with a roof window that leaked in the heavy rain and dripped on you when using the loo. It made for very rapid visits during the night!

The most stressful and challenging aspect was that the site info and detailed owner instructions were not adequate. I had no idea it was a self check in (it mentioned private check in but not sure what that meant). We were travelling to and from a funeral up north so I had not been online much and it was sheer chance that I logged on to an email address I rarely use on my laptop and found the email with the codes and directions. We used our satnav (built in and updated regularly) to go directly to the postcode given but it took us to a modern housing estate on the opposite side of the dual carriageway. You cannot cross the dual carriageway so after another 30 minutes of circling the estate, back-tracking to roundabouts (in very heavy traffic queues) and trying the phone number given we tried the satnav on our phone - which indicated the correct location on the other side of the road. It transpires that there are 2 Walkers Lanes on opposite sides (probably one lane dissected when the main road was built). So it appears some satnavs take you to one side, whilst others take you to the other side. I would urge the owners to update their instructions to prevent anyone having a similar stressful experience. We nearly gave up and headed home. So we arrived in a storm in near darkness, stressed, to find the room cold and difficult to get to with our arthritis and many bags and food box. All of which has probably coloured our view of this property. Had we arrived on a warm sunny day and maybe had some help with our bags, due to the unexpectedly steep stairs, this may be an entirely different review.