Amazing 1BR flat in the city centre - West 8

Very clean, well maintained and spacious apartment. Close to everything and very safe

Romslig, god plass i leiligheten.

Sehr sauber, direkt am Bahnhof Wiedikon, daher alles sehr schnell zu erreichen. Freundliches und unkompliziertes Ein- und Auschecken.

Nichts.

- Location. Great location close to transport and by foot to central parts of town. - Easy check-in. Good system to allow self-checkin. - It was expensive but relatively to other places in Zurich it was good.

This simply cannot be considered a 9+ place and I believe the high rating is because the company renting the flat (it is not a private owner) asks people to leave 10 and not even a 9… 1. It is not that clean. It is acceptable but there were pieces of bread on the carpets. It seems they only mop the floor but don’t vacuum. The balcony is dirty so is pretty much every corner in the flat. Not sure how people can give 10 for the cleaning here. Does not make sense. 2. We had an accident where after checkin time someone unlocked the door came in and scared my child while I was in the bathroom. When I asked for explanation in 20 minutes I was given 3 different theories that it was the cleaner, later it was someone checking on the cleaner… They did not apologise properly and left us wondering how many people have keys and access to the apartment. 3. Dimi the supposed owner it seems is not a real person. The flat is actually rented out by a company renting 100+ flats so I guess this is why they did not care about our issue. You are just a number for them. 4. It is laughable for a booking listing to be given 9.7 rating when they do not even provide a single coffee for example. They provide a coffee machine that only works with specific capsules but dont provide any. Everyone has stayed in places where walk in and have everything. Here you walk in and there is nothing except dishwasher tablets. 5. Checkout is at 10am while checkin is at 3pm. Checkout should be at least at 11. 6. They asked us to leave them a 10 rating and not even a 9 even after we were not happy with some random person unlocking the door while we are in? BTW you cannot lock the door from inside in a way that will prevent people unlocking from outside. 7. I think the current high rating is due to the host company pushing people to give them a 10 and not due to the cleanliness, amenities, etc 8.