Belli Vatican Suites by Flatinrome

Location was good and quiet - close to the grocery shops and restaurants, close to public transport station (metro, bus), short walk to Saint Angle's Castle. The Kitchen was fully equipted , we could easly prepare brakefast and keep food in the fridge. The contact with the hotel was good - we needed additional duvet, because we were cold at night and it was delivered the same day.

The cleaning could be more thourough - in the bathroom after the check in we found some black hair in the drower. After requesting the cleaning during the stay the cleaning was not sufficient - only the trash was taken out and the bed. The water in the bathroom was getting warm really slowly - but that is probably because the apartament was on the high floor. The breakfast was served in the restaurant outside of the hotel, but very close to the building. But the breakfast start was dependant on the opening hours of the restaurant - sometimes we did not use it, as the restaurant opened too late for us. The breakfast itself was tasty - it consisted of the croissant with the selected filling, 2 cookies and a drink (juice or coffee) - but fur a man it could not enough, it was enough though for my girlfriend.

Esperienza molto buona da Belli Vatican Suites by Flatinrome. La camera era spaziosa, modernissima, super pulita e piena di luce naturale. La colazione è super: curata, fresca e con tanta scelta. Il personale è stato disponibile a distanza. Posizione vicina al Vaticano è comodissima.

Il sistema di accesso e check-in è completamente tecnologico tramite sito. Avevo letto che poteva essere macchinoso e devo dire che ho trovato difficoltà anch'io.

Tutto perfetto pulito ordinato nuovo funzionale

Un solo appunto ci vorrebbe una cassettiera nella cabina armadio

The location and comfort of the room were fine. However, we had a problem getting into the room, partly our fault because we hadn't paid the tourist tax online All other accommodation on this trip were paid on arrival in cash. We were allowed in the building and were left hanging around for 1 hour before we were allowed in the room because the room key had not been left in the correct place, and there was only a telephone connection to talk to someone, this clearly didn't work until we got really angry. It was totally exasperating. The breakfast vouchers were also not left out for us so it was 2 days before we were able to claim breakfast. Very poor communication and lack of personal contact, this time it didn't work for us and impacted on our overall memory of our time in Rome..

Someone to be on site at the time of expected arrival, or at least until a certain time or day, we did give our time of arrival and our confirmation did say our booking was confirmed. I did not see anything about having to .pay tourist tax before arrival online, perhaps wrong assumption. There must be a lot of 80 yer olds who want to travel but are not very competent with total online booking and would prefer to talk to a real person.